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Expert Recommendation Scheme by Fields Using User's interesting, Human Relations and Response Quality in Social Networks

소셜 네트워크에서 사용자의 관심 분야, 인적 관계 및 응답 품질을 고려한 분야별 전문가 추천 기법

  • Received : 2017.10.11
  • Accepted : 2017.10.30
  • Published : 2017.11.28

Abstract

Recently, with the rapid development of internet and smart phones, social network services that can create and share various information through relationships among users have been actively used. Especially as the amount of information becomes enormous and unreliable information increases, expert recommendation that can offer necessary information to users have been studied. In this paper, we propose an expert recommendation scheme considering users' interests, human relations, and response quality. The users' interests are evaluated by analyzing their past activities in social network. The human relations are evaluated by extracting the users who have the same interesting fields. The response quality is evaluated by considering the user's response speed and response contents. The proposed scheme determines the user's expert score by combining the users' interests, the human relations, and the response quality. Finally, we recommend proper experts by matching queries and expert groups. It is shown through various performance evaluations that the proposed scheme outperforms the existing schemes.

Keywords

SNS;Expert Recommendation;Expert Search;Interesting Field;Human Relations;Response Quality

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Acknowledgement

Supported by : 정보통신기술진흥센터, 한국연구재단