- Volume 5 Issue 2
DOI QR Code
Factors Influencing the Use of Dental Services by Foreign Tourists in Thailand
- Chongthanavanit, Papon (Marketing Communication School of Communication Arts University of the Thai Chamber of Commerce) ;
- Kheokao, Jantima (Marketing Communication School of Communication Arts University of the Thai Chamber of Commerce)
- Received : 2018.01.28
- Accepted : 2018.02.23
- Published : 2018.02.28
This exploratory research investigated the factors that influence foreign tourists' decision to use dental services in Thailand. The questionnaire was used to collect data from foreign tourists who used dental services in a hospital or dental clinic in Thailand. Data from 233 respondents completed questionnaires were analyzed using frequency distribution, percentages, mean, and standard deviation. The findings revealed that respondents were most likely to be Asian (54.5%) followed by European (33.9%), females (64.8%) aged between 26-35 years (39.1%), business owners (45.9%), and came to Thailand with friends (47.6%). Regarding travel purposes and contact with dental services, most of them travel for pleasure (52.89%) and contact the clinic directly through the Internet(63.95%) The health/medical services used included health check-up (34.48%), dental services (29.22%), and day spa/massage (23.23%). The dental treatment that respondents had completed or planned to do included dental check-up (29.87%), tooth cleaning (26.68%), and tooth whitening (11.41%). Based on the influence of
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