A Study on User Behavior Analysis for Deriving Smart City Service Needs

스마트시티 서비스 니즈 도출을 위한 사용자 행위 분석에 관한 연구

  • 안세윤 (국립한밭대학교 산업디자인학과) ;
  • 김소연 (국립한밭대학교 UCRC 연구소)
  • Received : 2018.06.12
  • Accepted : 2018.07.02
  • Published : 2018.07.28


Recently, there has been a growing interest in user-centered smart city services. In this study, user behavior analysis was performed as a preliminary study for user - centered smart city service planning. In particular, we will use GIS based location analysis data and video ethonography methodology to derive smart city service direction and needs. In this study, the area of Daejeon Design District selected as the Smart City Test bed was selected as the survey area and the location analysis data of the traffic accident analysis system of the road traffic corporation and the fixed camera We observed user's behavior type and change with image data extracted through the technique. Location analysis data is classified according to the type of accident, and image data is classified into 11 subdivided types of user activities. The problems and specificities observed were analyzed. The user behavior characteristics investigated through this study are meaningful to provide a basis for suggesting user - centered smart city services in the future.


User Centered Smart City;User Behavior;Video Ethnography;Big Data;Service Design


Supported by : 국토교통부


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