Development of the Indicators and Scales to Evaluate Archival Information Service Environments for the Disabled in Archives: Merging the Barrier-Free Authentication Indicators with the Conceptionalization of Archival Information Services

장애인을 위한 기록정보서비스 환경 평가를 위한 지표 및 척도 개발: 장애물 없는 생활환경 인증 지표와 기록정보서비스 개념의 융합을 중심으로

Koo, Joung Hwa

  • Received : 2019.01.16
  • Accepted : 2019.02.20
  • Published : 2019.02.28


The study aims to develop the indicators to evaluate archival information service environments for the disabled in archives. Based on the barrier-free authentication indicators, the study analyzed the main concepts of archival information services and the service movement lines of users in archives. The study developed new indicators to evaluate records and information service environments by synthesizing all the concepts of information services, service movement lines, barrier-free authentication indicators and the regulations related to archival information services. The study can contribute to find out core problems of service environments in archives through utilizing the new indicators and scales, and to suggest alternatives to improve the environmental conditions for the disabled.


Archival Information Service;the Disabled;Barrier-Free;Service Environment;Service Evaluation Index