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The Characteristics of Malicious Comments: Comparisons of the Internet News Comments in Korean and English

악성 댓글의 특성: 한국어와 영어의 인터넷 뉴스 댓글 비교

Kim, Young-il;Kim, Youngjun;Kim, Youngjin;Kim, Kyungil
김영일;김영준;김영진;김경일

  • Received : 2018.11.05
  • Accepted : 2018.12.10
  • Published : 2019.01.28

Abstract

Along generalization of internet news comments, malicious comments have been spread and made many social problems. Because writings reflect human mental state or trait, analyzing malicious comments, human mental states could be inferred when they write internet news comments. In this study, we analyzed malicious comments of English and Korean speaker using LIWC and KLIWC. As a result, in both English and Korean, malicious comments are commonly more used in sentence, word phrase, morpheme, word phrase per sentence, morpheme per sentence, positive emotion words, and cognitive process words than normal comments, and less used in the third person singular, adjective, anger words, and emotional process words than normal comments. This means people are state that they can not control their feeling such as anger and can not think well when they write news comments. Therefore, when internet comments were written, service provider should consider the way that commenters monitor own writings by themselves and that they prevent the other users from getting close to comments included many negative-emotion words. In other sides, it is discovered that English and Korean malicious comments was discriminated by authenticity. In order to be more objective, gathering data from various point of time is needed.

Keywords

Malicious Comments;LIWC;KLIWC

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Acknowledgement

Supported by : 아주대학교