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The Effect of compassion experienced by social workers on Affective Commitment - Mediating Effect of Positive Psychological Capital and Moderating Effect of Organizational Identification -

사회복지사들이 경험하는 컴페션이 정서적 몰입에 미치는 영향 - 긍정심리자본의 매개효과와 조직 동일시의 조절효과 -

  • Ryu, In-Ae (Department of Social Welfare, Pyeongtaek University) ;
  • Ko, Sung-Hoon (Department of Business Administration, Kyungpook National University) ;
  • Moon, Tae-Won (Department of Business Administration, Hongik University)
  • Received : 2018.06.19
  • Accepted : 2019.02.08
  • Published : 2019.03.31

Abstract

It is true that there are not enough empirical studies on the companionship to social welfare workers until now. Thus, this study has reduced the need to demonstrate the causal relationship between compassion experienced and outcome variables by social workers. The purpose of this study is to demonstrate the impact of the compassion experienced by social workers in social welfare facilities on positive psychological capital, and to the psychological effect formed by the psychosomatic concentration. Third, the purpose of this study is to verify the effect of positive psychological capital on the relationship between compassion and affective commitment, and fourth, the relationship between positive psychological capital and organizational identification. For empirical research, the hypothesis was verified after a survey of 369 social workers at social welfare facilities in Seoul and Gyeonggi Province. The study showed that the compassion experienced by social workers had a positive(+) effect on positive psychological capital, and that positive psychological capital had a positive(+) effect on affective commitment. In the relationship between compassion and affective commitment, the effect of the mediation of positive psychological capital has also been proven to be significant. In addition in the relationship between positive psychological capital and affective commitment, it has been noted that organizational identification has also been proven to be significant. Therefore, this study has theoretical implications for the mediating effect of the positive psychological capital and the moderating effect of organizational identification in relation to the compassion. This study will have practical implications for enhancing social workers' behavior to be more compassionate in their attitude to customers.

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