컴페션(compassion)이 잡 크래프팅(Job Crafting)에 미치는 영향 : 긍정심리자본의 매개효과와 심층행동의 조절효과

The Effect of compassion on Job Crafting : Mediating effect of positive psychological capital and moderating effect of Deep Acting

  • 고성훈 (경북대학교 경상대학 경영학부)
  • Ko, Sung-Hoon (Dept. of Business, Kyungpook National University)
  • 투고 : 2018.09.18
  • 심사 : 2019.04.20
  • 발행 : 2019.04.28


본 연구는 국내 기업에 근무하는 탈북민 270명을 표본으로 수집하였다. 본 연구의 목적은 첫째, 조직 내에서 탈북민들이 경험하는 컴페션이 긍정 심리자본에 미치는 영향을 검증하는 것이고, 둘째는 컴페션을 통하여 형성한 긍정 심리자본이 잡 크래프팅에 미치는 영향을 실증하는 것이다. 셋째, 본 연구의 목적은 컴페션과 잡 크래프팅의 관계에서 긍정심리자본의 매개효과를 검증하는 것이고, 마지막으로 컴페션과 긍정심리자본의 관계에서 심층행동의 조절효과를 실증하는 것이다. 본 연구 결과 탈북민들이 경험하는 컴페션이 긍정심리자본에 정(+)의 영향을 미치는 것으로 실증되었고, 긍정심리자본이 잡크래프팅에 정(+)의 영향을 미치는 것으로 검증되었다. 또한 연구결과 긍정심리자본의 매개효과와 심층행동의 조절효과 역시 유의한 것으로 검증되어 모든 가설이 지지되었다. 본 연구는 한국 기업에 근무하면서 공감적인 돌봄을 필요로 하는 탈북민들에게 긍정적 정서와 능동적인 업무설계의 동기부여를 제공해 준다는 시사점이 있을 것이다.

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Fig. 1. Research Model

Table1. Correlation Analysis Result

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Table 2. Path analysis of research model

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Table 3. Mediating Effect of Positive Psychological Capital on Compassion and Job Crafting

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Table 4. Moderating Effect of Deep Acting on Compassion and Positive Psychological Capital

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