Study on the Factors Effecting the Positive Psychological Capital of Social Workers at Seniors Welfare Centers on Job Burnout

노인복지관 사회복지사의 긍정심리자본이 직무소진에 미치는 영향 요인에 관한 연구

  • 이경숙 (서울한영대학교 사회복지학과) ;
  • 김민정 (서울한영대학교 사회복지학과)
  • Received : 2019.03.06
  • Accepted : 2019.04.16
  • Published : 2019.04.28


This study was designed to examine the factors effecting the positive psychological capital of social workers at senior welfare centers on job burnout. The subjects were 350 social workers who care for the elderly at senior welfare centers in Seoul and Gyeonggi-do. Based on a total 344 data collected and using the SPSS 22.0 statistical program. Reliability test, frequency analysis, t-test, One-way ANOVA, correlation analysis and Multiple regression analysis were performed. The results showed that positive psychological capital had a statistically significant negative effect (-) on emotional exhaustion, a sub variable of job burnout and depersonalization. The effect of sub-variables of positive psychological capital on emotional depletion and depersonalization was in order of optimism> resilience> hope> self-efficacy. Lastly, it was found that positive psychological capital had a statistically significant negative effect(-) on decreased sense of accomplishment. The effect of sub-variables of positive psychological capital on decreased sense of accomplishment was in order of optimism> hope > self-efficacy > resilience. The effect of positive psychological capital on decreased sense of accomplishment was not significant depending on sub-variables. Based on the results of this study, suggestions, the limits of this study, and future directions for research were presented for the improvement of positive psychological capital, which is confirmed as a factor to reduce the job burnout of social workers.


Positive Psychological Capital;Self-efficacy;Hope;Resilience;Optimism;Job Burnout;Emotional Exhaustion;Depersonalization;Decreased Sense of Accomplishment

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그림 1. 연구모형

표 1. 조사대상자의 일반적 특성

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표 2. 주요변수의 기술통계량

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표 3. 긍정심리자본의 신뢰도 및 타당도

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표 4. 직무소진 신뢰도 및 타당도

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표 5. 일반적 특성에 따른 긍정심리자본 차이

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표 6. 일반적 특성에 따른 직무소진 차이

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표 7. 변수 간 상관(Pearson)관계

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표 8. 긍정심리자본과 감정고갈 간 회귀분석 결과

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표 9. 긍정심리자본과 비인격화 간 회귀분석 결과

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표 10. 긍정심리자본과 성취감저하 간 회귀분석 결과

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