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A Qualitative Case Study on Conflict Transfer Factors of College Graduates with Early Careers

대졸초기경력자의 갈등 전이 요인에 대한 질적 사례 연구

  • Received : 2019.03.07
  • Accepted : 2019.05.01
  • Published : 2019.05.28

Abstract

The purpose of this study is to identify the factors influencing conflict transition through the conflict transition process experienced by college graduates with early careers. The participants of this study were in-depth interviews with a total of 8 young people aged 25-34 who graduated from college and found their common subjects in all cases. As a result, the topics such as 'lack of recognition and compensation', 'unfairness of supervisor', 'characteristics of job (interdependence, autonomy)' were derived. 'Lack of recognition and compensation' brought about a sense of skepticism about the idea that even though they worked hard, they could not be recognized. And it caused a conflict transition. When the participants felt the 'unfairness of the supervisor', the task conflicts were further amplified and it transfer to relationship conflict. Among the characteristics of 'job characteristics', when highly interdependent occupations were carried out, conflict transition was shown and conflict levels were high. On the other hand, the work environment with job autonomy showed job satisfaction and did not show conflict transition. This study has an academic significance in that it revealed the types of conflicts and conflict transfer factors experienced in early career status of college graduates. In addition, this research have the practical implications to improves the participants' understanding of the conflict transfer through actual scene in the workplace.

Keywords

Conflict Transference;College Graduates with Early Careers;Task Conflict;Relationship Conflict

표 1. 연구 참여자의 일반적 특성

CCTHCV_2019_v19n5_484_t0001.png 이미지

표 2. 갈등전이 요인 주제 분석

CCTHCV_2019_v19n5_484_t0002.png 이미지

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