A Study on Content Characteristics, Consumer Behavior and Economic Value According to the Degree of Consideration of Graphic Content

그래픽 콘텐츠 고려 정도에 따른 콘텐츠 특성, 소비자 행동, 경제적 가치에 관한 연구

  • Lee, Sangho (Dept. of Smart Business, Mokpo National University) ;
  • Cho, Kwangmoon (Dept. of Electronic Commerce, Mokpo National University)
  • 이상호 (목포대학교 스마트비즈니스학과) ;
  • 조광문 (목포대학교 전자상거래학과)
  • Received : 2021.08.30
  • Accepted : 2021.10.25
  • Published : 2021.12.31


This study verified what differences in screen golf content characteristics, intention to reuse, customer satisfaction and economic value experienced by consumers according to the image feeling, expression method, and image color provided by screen golf graphic content. In addition, the purpose of this study was to analyze what kind of influence the content characteristics of screen golf have on the economic value and what kind of influence the intention to reuse and customer satisfaction have in this process. From September 1, 2021 to September 30, 2021, a survey of 225 copies of consumers using the screen golf course was conducted. For data processing, frequency analysis, factor analysis, reliability analysis, cluster analysis, chi-square analysis and 3-step mediated regression analysis were performed. The research results are as follows. First, the preferred image feeling showed a high level of clean and sophisticated feeling and the preferred expression method showed a high realistic image. In addition, the preferred image color showed a high level of green color. Second, there were differences in competitiveness, ease of use, sense of solidarity and realism according to the degree of consideration of graphic content and differences in consumer's intention to reuse, customer satisfaction, and economic value. Third, in the relationship between screen golf content characteristics and economic value, customer satisfaction and re-use intention had a mediating effect. Through this study, by providing basic data to derive the graphic design model of screen golf, the operating entity suggested a way to improve economic benefits and tried to contribute to the growth of the screen golf industry.

본 연구는 스크린 골프에서 그래픽 콘텐츠가 제공하는 이미지 느낌, 표현 방법, 이미지 색상의 고려 정도에 따라 소비자가 경험하는 스크린 골프의 콘텐츠 특성, 재이용 의도, 고객 만족, 경제적 가치에 어떠한 차이가 있는지를 검증하였다. 또한 스크린 골프의 콘텐츠 특성이 경제적 가치에 어떠한 영향 관계가 있고, 이러한 과정에서 재이용 의도와 고객 만족이 어떠한 영향이 있는지를 분석하고자 하였다. 2021년 9월 1일부터 9월 30일까지 스크린 골프장을 이용하는 소비자를 대상으로 225부의 설문조사를 실시하였다. 자료 처리는 빈도분석, 요인분석, 신뢰도분석, 군집분석, 카이제곱분석, 3단계 매개회귀분석을 실시하였다. 연구결과는 다음과 같다. 첫째, 선호하는 이미지 느낌은 깔끔하고 세련된 느낌이 높게 나타났고, 선호하는 표현 방법은 사실적 이미지가 높게 나타났으며, 선호하는 이미지 색상은 초록 계열 색상이 높게 나타났다. 둘째, 그래픽 콘텐츠 고려 정도에 따라 경쟁성, 이용 용이성, 유대감, 현실감에서 차이가 나타났고, 소비자의 재이용 의도, 고객 만족, 경제적 가치에서 차이가 나타났다. 셋째, 스크린 골프 콘텐츠 특성과 경제적 가치의 관계에서 고객 만족과 재이용 의도는 매개효과가 나타났다. 이러한 연구를 통하여 스크린 골프의 그래픽 디자인 모형을 도출할 수 있는 기초자료를 제공함으로써 운영 주체의 경제적 효익이 향상될 수 있는 방안을 제시하였고, 스크린 골프 산업이 성장하는데 기여하고자 하였다.



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