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REFERENCE LINKING PLATFORM OF KOREA S&T JOURNALS
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The Korean Journal of Health Service Management
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Journal DOI :
Korea Society of Health Service Management
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Volume & Issues
Volume 7, Issue 4 - Dec 2013
Volume 7, Issue 3 - Sep 2013
Volume 7, Issue 2 - Jun 2013
Volume 7, Issue 1 - Mar 2013
Selecting the target year
The Identification of the Characteristics of Cancer Patients Who Defected to Other Medical Institutions
Cha, Jae-Bin ; Nam, Jung-He ; Ahn, Sung-Sik ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 1~9
DOI : 10.12811/kshsm.2013.7.1.001
This study intends to identify the characteristics of cancer in-patients and those of cancer patients who defected to other medical institutions based on the summary of hospital discharge information of a university hospital for the purpose of improving work efficiency and maximizing the number of patients. The study used data on cancer patients registered in the database of C University Hospital in Gyeonggi Province for a period of one year between January 1 and December 31. The analysis results suggest that the commonalities of the cancer patients who defected to other medical institutions include no specific job, old age, and hospitalization through emergency room. In conclusion, hospitals need to identify the characteristics of cancer patients classified as patients who are prone to defect and the defection factors through this prediction model.
Effect of Prevention to Dental Caries by Incremental Oral Health Care Program among Students of Elementary School in some parts of Busan Title of Manuscripts
Kang, Hyun-Joo ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 11~19
DOI : 10.12811/kshsm.2013.7.1.011
This study was conducted to prepare the fundamental data on establishing an improvement plan for oral health promotion program, and to assess the effects of prevention to dental caries by incremental oral health care program among students of elementary school. The number of total subjects were 239 students in the care group who were controled incremental oral health care program and 195 students in the control group who were not controled incremental oral health care program. The sealant index was significantly more higher in care group than control group, especially the higher the grade. The sealant rate was significantly higher in care group than control group for all of grade. The DT index was significantly lower in care group than control group for male and female, the caries incidence rate of permanent tooth by gender was lower in male than female. The FT rate was more higher in care group than control group. The dental caries could be prevented very effectively when having continuously treated the incremental oral health care program at school dental clinic among elementary-school students. The author consider that this study will be prepare the fundamental data and contribute to oral health promotion according to a change in oral health behavior among elementary-school students. Therefore, the author recommend to expand applying the incremental oral health care program among students of elementary school.
The Effectiveness of Quality Control of 119 Emergency Medical Services on Survival Rate of Cardiac Arrest Patients
Jung, Eun-Kyung ; Yun, Hyeong-Wan ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 21~34
DOI : 10.12811/kshsm.2013.7.1.021
Hospitals in Korea are enforcing a quality control over 119Emergency Medical Services to increase the survival rate of Out of Hospital Cardiac arrest patients. This study is to analyze the factors that effect the survival rate of Out of hospital Cardiac arrest patients by comparing the results of before and after the quality control enforcement. Cardiac arrest patients can be assorted into pre-decision group and decision group. The study analyzed the survival factors which was based on the adequate use of 119 BLS and ACLS usage rates, response time of 119EMS, qualification of ambulance worker, number of EMS team members, and adequate use of AED according to ECG diagnosis. The analyzation was done over total 1,233 of Cardiac arrest patients from January 1, 2010 to December 31, 2011 After the enforcement of the quality control, the usage of Vital sign check and BLS showed a big difference. Especially, as the usage of ECG showed a significant difference, Shockable rhythm, which is the most important to Cardiac arrest patients, also showed a significant difference. After the enforcement of quality control, the performance of ACLS showed a significant difference in IV. The study showed 119 ambulance workers provided better service in Vital sign and BLS and ACLS after the enforcement of quality control. It is considered a 119 ambulance service effects the survival rate of Cardiac arrest patients. Therefore, it can increase the survival rate and it is necessary to continue a quality control.
The Effects of Perceived Service Convenience on Job Satisfaction, Organizational Trust and Commitment, and Turnover Intention of Healthcare Service Workers
Kim, Seong-Su ; Jung, Chul-Ho ; Huh, Jae-Wan ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 35~44
DOI : 10.12811/kshsm.2013.7.1.035
The purpose of this study was to find out the factors forming perceived service convenience, and to investigate structural relationships among perceived service convenience, job satisfaction, trust, organizational commitment, and turnover intention in the healthcare service industries. The result analyzing on the hypothesis of this study was as follows. First, service convenience had positively influence job satisfaction, trust, and organizational commitment. Second, the job satisfaction had positively influence on the trust, and the trust had positively influence on the organizational commitment. Third, it was found that the variables of job satisfaction, the trust, and the organizational commitment negatively influenced on the turnover intention. Based on these results, theoretical implications for relevant researchers and managerial implications for healthcare service operation and internal marketing strategy were discussed.
A Study on the Factors Related to Self-Efficacy and Health Promotion Behavior of the Late School-Aged Children
Wie, Gwang-Bog ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 45~58
DOI : 10.12811/kshsm.2013.7.1.045
To study the factors related to self-efficacy and health promotion behavior of the late school-aged children, the questionnaire survey was conducted on 285 students from elementary schools in Daegu metropolitan city from September 3 to september 14, 2012. Correlation analysis showed that there was significantly normal correlation between self-efficacy and health promotion behavior of elementary school students and in correlation according to each sub-area, exercise area showed the highest correlation, followed by stress area, self-realization area, personal relations area, eating habits area, and responsibility for health area. It is considered that the level of health promotion behavior in the areas of low stress management and responsibility for health found in the results of the study will be able to be higher if schools and homes prepare so as to enhance the students' belief in health promotion behavior with mental stability by developing the programs for the improvement of eating habits in the group with low self-efficacy and especially, recognizing the necessity of stress management.
An Association between Spouse Satisfaction and Depressive Symptom among the Middle-aged and Elderly Couples
Han, Sam-Sung ; Jeong, Seong-Hwa ; Kang, Sung-Wook ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 59~68
DOI : 10.12811/kshsm.2013.7.1.059
This study examined the relationship between spouse satisfaction and depressive symptom among the middle-aged and elderly couples, using dataset of the Korean Longitudinal Study of Ageing(KLoSA). The subjects were 6,652 persons aged 45 and over who were living with their spouse. A multiple regression model was used to study an association between spouse satisfaction and depressive symptom, controlling for socio-economic characteristics, health status and behavior, and social support. Also, this paper run three subgroup regression models based on age of subjects (45~54, 55~64, 65 and over), controlling for confounding variables. Authors found that there was negative relationship between spouse satisfaction and depressive symptom (b=-0.022, p<0.0001). This negative relationship was also shown in three subgroup regression models. This study suggested the importance of spouse support for promoting mental health among the middle-aged and elderly couples.
The Relationship among Internal Marketing Activities, Job Satisfaction, Organizational Commitment, and Turnover Intention in Pharmaceutical Companies -Focusing on Pharmaceutical Salespeople-
Cha, Jae-Bin ; Ryu, Ga-Yeon ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 69~82
DOI : 10.12811/kshsm.2013.7.1.069
The initial approach to this study is to focus on pharmaceutical companies' internal marketing activities for organizational diagnosis. By analysing the influence of internal marketing elements on the job satisfaction, organizational commitment, and turnover intention of pharmaceutical salespeople, this study aims at coming up with ways to strengthen the sales capacity and competitive edge of pharmaceutical companies through the salespeople's satisfaction. For 32 days between November 10th and December 12th of 2012, a total of 210 copies of questionnaires were given to the respondents and 203 of them except 7 with insufficient answers were used for the final analysis. The analysis result showed that internal communication, delegation of authority, and reward system among the elements of internal marketing activity had a positive influence on the workers' job satisfaction. The internal marketing activity elements did not influence the respondents' organizational commitment. Job satisfaction had a positive influence on their organizational commitment, while it had a negative influence of turnover intention. The conclusion section encapsulated the results of empirical analysis and proposed practical lessons regarding pharmaceutical companies' internal marketing.
Study on Human Rights Awareness of People with Mental Disorders among Mental Health Workers
Ha, Yu-Jeong ; Chae, Eun-Hee ; Yang, A-Jin ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 83~94
DOI : 10.12811/kshsm.2013.7.1.083
This study with emphasis on protecting human rights of people with mental disorder investigated human rights awareness among mental health workers and identify factors affecting their awareness. Questionnaires were sent out to employees working in mental health facilities in all parts of the country and of those 1094 were used to analyze. According to the analysis, employees' human rights awareness was ranked highest in the areas of occupational therapy and lowest in the areas of admission and discharge. Those who are women, aged between 30 and 40, highly educated, with long tenure, employed as social workers and working at rehabilitation programs presented high awareness of human rights so did employees with license in mental health and training experience in human rights. The result also presented negative correlation between employees' human rights awareness and their prejudice against people with mental disorder. Through this study, guidelines will be set up to help employees acknowledge the importance of human rights awareness and raise their awareness to promote and practice human rights of people with mental disorder.
The Relationship between Obesity and Oral Diseases of Students at Just an Elementary School in Chungnam
Kim, Min-Ja ; Shin, Dong-Il ; Yang, Hee-Jeong ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 95~105
DOI : 10.12811/kshsm.2013.7.1.095
The purpose of this study is to examine the relationship between characteristics of obesity and oral diseases by sex and grade. To achieve this, a survey was carried out on 830 students at just an elementary school in Chungnam area. The results of this study are as follows. First, the relationship between dental caries and malocclusion prevalence according to obesity by sex and grade showed that there was no difference between dental caries and malocclusion prevalence by sex, and dental caries prevalence by grade. Second, the difference in the level of dental health according to obesity showed that overweight students had more both caries teeth and loss teeth than normal students. Third, the relationship between obesity and the level of dental health showed that overweight students had many caries teeth and loss teeth. In particular, obesity had higher relationship with caries teeth than loss teeth. As the childhood is the period of time when the range of socialization is extended to schools from families, schools are important life zones for children. Consequently, the continuous and intensive instruction of health problems in schools needs to be comprehensively approached in terms of education.
A Study on the Image of Radiologists Perceived by College Students of Radiology
Yeo, Jin-Dong ; Kim, Hye-Sook ; Ko, In-Ho ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 107~118
DOI : 10.12811/kshsm.2013.7.1.107
The purpose of this study is to grasp the image of radiologists perceived by college students of radiology. The survey subjects of this study were selected college students with major in radiology with 3-year system who are attending universities where are located in Daegu and Gyeongbuk area. As for distribution and collection of questionnaire, the objective of research was explained from April 2, 2012 to April 30. 220 people's questionnaires were finally analyzed with a self-administrative method after being widely distributed. Statistical analysis was carried out frequency analysis, t-test, ANOVA, and correlation analysis. To examine factors of having influence upon the image of radiologists, the multiple regression analysis was carried out. As for survey subjects' general characteristics, gender was indicated to be 58.2% for men and 41.8% for women. School year accounted for 38.2% for freshman, 29.1% for sophomore, and 32.7% for junior. Age was the largest in under 21 years old with 43.6%. The next was in order of over 23 years old with 32.7% and 22 years old with 20%. As a result of research, the image of radiologists was being perceived positively. The radiologist was being recognized as a specialist who is sincere oneself and has strong responsibilities, does valuable and worthwhile work, and has the matured professional knowledge. However, the individual image of radiologists was a little negative. Accordingly, to promote the individual image of radiologists, a specific and positive strategy is needed for approaching people as the specialized job with autonomy and responsibility as well as radiologist oneself.
Contents Analysis on the Media about Problems of Long-Term Care Facilities
Chin, Young-Ran ; Lee, Hyo-Young ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 119~131
DOI : 10.12811/kshsm.2013.7.1.119
The purpose of this study is to analyze contents on media about the problems of long-term care facilities. For achieving this purpose, we reviewed 'KINDS(http://www.kinds.or.kr/)' from July, 2008 to May, 2012 which was an synthetic newspaper and TV news searching system. Among 320 articles, we finally analyzed 72 articles: 218 articles were duplicated and 30 articles did not directly related or were not objective. The results were divided with seven parts: 'long-term care facilities', 'employee' 'health care and accidents', 'providing and management of service', 'meals related problems', 'maltreatment of client', 'disorders & unfairness long-term care benefit. Among these seven parts, we could confirm specific and major problems, which were lack of safety management, incompleteness facilities & equipments, shortage of long-term care manpower, insufficient service providing low quality of service, hiding money from elderly's accounts, and providing some money to get national subsidies. For resolving these problems, the long-term service guidelines must be prepared and the related facilities must cooperate each other for providing high quality of service. In addition, the efficient systems must be made to find out long-term care problems and unfairness of service providing and strict management rules or sanctions must be needed.
Assessment of Medical Service Quality Perceived by In-patients of Geriatric Hospitals -Using Revised IPA Applying the Kano's Model-
Ko, Min-Seok ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 133~144
DOI : 10.12811/kshsm.2013.7.1.133
The present study is aimed at assessing medical service quality as perceived by in-patients of geriatric hospitals and at analyzing the excitement factors by using revised IPA Applying the Kano's model for users' satisfaction. The data was collected from Nov. 5 to Dec. 7, 2012. Among a total of 503 cases of questionaries, only 419 cases were used. To data were analyzed by PASW statistics 18.0 and revised IPA applying Kano's model. The paired t-test results reveal that satisfaction was higher than the expectation level at a statistically significant level across all the medical service quality factors. The revised IPA results categorized facility convenience, hospitalization and care, and kindness as basic factors and medical reliability and access as excitement factors. In conclusion, medical reliability and access, which were identified as excitement factors of medical service quality, are essential opportunity factors for users and should accordingly be used as strategic factors to increase satisfaction with a geriatric hospital and induce customer surprise.
Factors for Choice on Dental Care Facilities among Dental Patients in Dageu
Lee, Hyun-Ju ; Hwang, Tae-Yoon ; Park, Sa-Ra ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 145~153
DOI : 10.12811/kshsm.2013.7.1.145
The purpose of this study is to identify if dental patients discriminate between dental clinic and dental hospital and the related factors for choice of dental facilities. A self-administered questionnaire survey was conducted from March 21 to April 11, 2011. Among 430 dental patients who visited dental clinic or dental hospital twice or more in Daegu, 410 dental patients were included in analysis. A total of 73.6% of the dental clinic visitors recognized correctly that the visiting facility was dental clinic and 82.3% of dental hospital visitors did correctly. Therefore, it can be said that dental hospital visitors recognize better the type of dental care facilities they visit. When it comes to choosing the dental facility, there were not much differences between the clinic and hospital patients in this study. Human resources, facilities and equipment, service are factors for choosing dental clinic and dental hospital in order. However, modern dental facility and equipment were more important factor for patients to choose dental hospital than clinic. It will be necessary for dental clinic or dental hospital to develop its own specific service to fulfill dental patients' needs through further studies on factors for choosing dental facilities.
The Analysis of Risk Factors Influencing Adolescent Suicidal Ideation in a Multicultural Family - Based on the 2012 Korean Youth Health Risk Behavior On-line Survey -
Park, Geun-Young ; Che, Yoo-Ri ; Kim, Bo-Ra ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 155~165
DOI : 10.12811/kshsm.2013.7.1.155
This study aims to identify the significance of adolescent suicidal ideation in a multicultural family, propose suicidal prevention strategies, and provide considerable foundations supporting their secured future. The research results are in the follow. For the results of main factors of relative influence on the suicidal ideation, the relative dangerousness levels were 5.5 times more likely to experience with drugs, 4.5 times more likely to have depressive symptoms, 3.2 times more likely to experience violence at school, and 2.8 times more likely to experience drinking alcohol, 1.4 times more likely to feel unhappiness and 1.3 times more likely to be bad off in economic status, all of which contribute to suicidal ideation. All results turned out to be statistically significant. Therefore, the findings and results of this study indicate that appropriate and practical prevention strategies to address the suicidal behavior of adolescents in a multicultural family need to be carefully considered and designed in a most urgent manner.
The Influences of Swallowing Function on Swallowing-Quality of Life and Activity of Daily Living of Inpatients in Geriatric Hospital
Baek, Ji-Young ; Oh, Keun-Bae ;
The Korean Journal of Health Service Management, volume 7, issue 1, 2013, Pages 167~177
DOI : 10.12811/kshsm.2013.7.1.167
This study was to evaluate the influences of swallowing function on quality of life and activity of daily living of inpatients in geriatric hospital. The subjects were consisted of elderly patients over the age of 65, 50 people in geriatric hospital of gwangju and jeonnam area. The results are as follows: First, swallowing function score of the subjects is
, SWAL-QOL score is
, ADL score is
. Second, swallowing function, SWAL-QOL details and ADL details of each other showed a statistically significant correlation. Third, the items of swallowing function affecting on quality of life are 'oral cavity in residue', 'to eat solid food', and 'phlegm obstructs the throat'. In conclusion, this study showed that swallowing function of inpatients in geriatric hospital is closely associated with the quality of life and the activity of daily living. Therefore, future development of programs for the improvement of swallowing function is required in order to improve the quality of life of inpatients in geriatric hospital.