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REFERENCE LINKING PLATFORM OF KOREA S&T JOURNALS
> Journal Vol & Issue
The Korean Journal of Health Service Management
Journal Basic Information
Journal DOI :
Korea Society of Health Service Management
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Volume & Issues
Volume 7, Issue 4 - Dec 2013
Volume 7, Issue 3 - Sep 2013
Volume 7, Issue 2 - Jun 2013
Volume 7, Issue 1 - Mar 2013
Selecting the target year
A Study on Personal Temperament, Dental Knowledge and Dental Fear of High School Students
Kim, Ji-Hee ; Jeong, Hyun-Ja ; Kim, Hye-Jin ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 1~12
DOI : 10.12811/kshsm.2013.7.4.001
This study is to analyze the personality trait and dental fear of high school students. This study is conducted with a total of 603 first grader at high school in DaeGu city from 1st September to 30th October, 2009. In prevention and dental treatment knowledge category, the average score of female are higher than male. The concern of oral health, the experience of oral health education and the number of toothbrush are significantly different in the knowledge category. In dental fear category, the number of dental pain, the visiting is treatment, the recognize of dental state, the number of toothbrush and the change of dental visiting date are significantly different. In the prevention knowledge according to dental fear state, low fear group 7.03 is higher than high fear group. In the dental treatment knowledge according to dental fear state, high fear group 7.15 is higher than low fear group. In personal temperament, there are not significantly relationship between prevention knowledge, dental treatment knowledge and dental fear. These findings are basis to development of education programs which were included prevention and dental treatment knowledge before visiting dental clinics for reducing dental fear.
A Study on Related Factors and Coping Methods among University & College Students
Lee, Chang-Eun ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 13~22
DOI : 10.12811/kshsm.2013.7.4.013
The purpose of this study was to identify the influencing types of stress and coping method among College and University students. The design for this study was descriptive using self-administered questionnaires. The data was collected from 1 July to 30 July 2012. 284 students in College and University located in Gyeongsangbuk-do. This data were analyzed by SAS 9.2 program using descriptive statistics, frequency, T-test, ANOVA, and Correlation analysis. The results were as follows. First, there was a difference between male and female in the level of stress, it was statistically significant(p<0.0001). Second, there was a remarkable difference in the level of stress between University and College students(p
A Study on the Self-Efficacy and Turnover Intention of Dental Hygienists
Park, So-Young ; Kim, Jeong-Suk ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 23~32
DOI : 10.12811/kshsm.2013.7.4.023
This study aimed to explore possible relationships between self-efficiency and intention to leave in dental hygienists so as to provide basic data for developing solutions to effectively manage dental hygienist man power. A total of 206 dental hygienists from different dental care institutions in Cheonbuk Province were chosen as subjects by a convenience sampling method. Data were collected through a self-reported survey. The results were as follows. The self-efficiency was higher among dental hygienists who were more than 36 years of age, had graduated university, were at their cuurent job longer than 11 years, and reported their annual income to be more than 25 million won. As their age was younger and their education and income levels were lower, their intention to leave was stronger. Also subjects who were unmarried, did not feel satisfaction with their current job, and did not want to stay any longer at the location where they were currently working tended to have higher intention to leave. The higher their self-efficiency, the lower their turnover intention. An examination of the three factors offered by a factor analysis on self-efficiency, 1) sense of competence, 2) sense of confidence, and 3) strong drive, revealed that the higher their sense of competence, the lower their turnover intention. It was also revealed that their self-efficiency had a significant influence on their turnover intention and the most influential factor was their sense of competence.
Development of an Evaluation Instrument for Education Services Quality in Learning Facilities for Care Workers
Chin, Young-Ran ; Lee, Hyo-Young ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 33~47
DOI : 10.12811/kshsm.2013.7.4.033
The purpose of this study is to identify the important factors of education service quality and to develop the evaluation instrument in learning facilities for care workers. This study was processed as four steps. First, the important factors were confirmed through literature reviews and the expert board discussions. Second, the evaluation instrument was developed and validity & reliability of the instrument were checked by factor analysis and Cronbach`s
. Lastly, the instrument was rechecked by the expert board in language usages and importance of the items. The results indicated that the important quality factors were divided with infrastructure and service process. Especially, the process contained providing appropriate education information & counseling, providing appropriate contract & paying fees, keeping specified service principles and so on. The study instrument was developed with 28 items. This instrument will be helpful to improve the education service quality. Besides, the staffs must continuously try to improve and manage their education services using the results of this kind of evaluation instrument.
Knowledge Management Factors Affecting Cooperative Organizational Culture Regarding Knowledge Sharing of Members in the Hospital Organization
Ha, Oh-Hyun ; Jung, Yong-Mo ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 49~63
DOI : 10.12811/kshsm.2013.7.4.049
This study attempted to examine what effect knowledge management factors have on cooperative organizational culture regarding knowledge sharing depending on workplace types and occupations in order to seek for solution to increase efficiency and effects of knowledge management in the hospital organization. Key findings are as follows: For members of the hospital organization, the higher their recognition was in relation to `concern and support of chief executive officer for knowledge management`, and `problem solution by specialists or superior in the organization and acquisition on the task knowledge`, the more they worked as factors exerting positive effects on `cooperative organizational culture regarding knowledge sharing`. And influence factors were different depending on workplace types and occupation.
Relationship between Positive Illusions and Oral Health Promotion Behaviors in Dental Hygiene Students
Kim, Jung-Sool ; Lee, Byung-Ho ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 65~79
DOI : 10.12811/kshsm.2013.7.4.065
The purpose of this study was to reveal relationship between positive illusions and oral health promotion behaviors. Positive illusions was composed of positive self-perception, exaggerated sense of personal control, and unrealistic optimism. We thought these factors affect to the oral health behaviors. For this study, 307 collegians in Ulsan, Yangsan are participated in this study. The data was subjected to confirmatory factor analysis and structural equation modeling with SPSS 18.0, AMOS 18.0. In conclusion, we obtained the next results. First, positive illusions has a statistically significant with oral health promotion in correlation analysis(p<0.05). Second, Structural equation modeling fit index was well fitted as
An Analysis on the Dental Hygienists` Perception of Patient Safety Culture at Dental Clinics
Jeong, Ji-Eun ; Hwang, Da-Hye ; Yun, Hyun-Kyung ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 81~92
DOI : 10.12811/kshsm.2013.7.4.081
This research was conducted to analyze the perception of the dental hygienists who work in ordinary dental clinics regading patient safety culture and to analyze the related elements. As for the research subjects and methods, 233 dental hygienists who work at the dental clinics located in Daegu, Gyeongbuk and Jeonnam were targeted from February 6, 2012 to March 5, 2012 to administer survey by utilizing patient safety culture recognition tool. Collected data was subjected to the SPSS 18.0 program to calculate average and standard deviation, and to carry out t-test, ANOVA and multiple regression analysis. Dental hygienists` level of perception towards patient safety culture was mid level, and it was demonstrated that there is a correlation with age, work experience at department, title and type of department that affect level of perception towards patient safety culture. In conclusion, Since this research targeted only a limited number of dental hygienists, it is necessary to be cautious about over-interpreting the results. Above anything, it is necessary to carry out repetitive research by targeting medical professionals of diverse jobs.
The Effect of Service Qualities with University Hospitals in Daejeon on their Overall Service Satisfaction
Suh, Jeong-Kyo ; Jang, Seo-Kyeong ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 93~103
DOI : 10.12811/kshsm.2013.7.4.093
The study investigated the major factors in regards to the effects of service qualities with university hospitals in Daejeon on their overall service satisfaction. In regards to service qualities, the hypothesis was verified through multiple regression analysis in terms of professionalism, kindness, credibility, and facilities/environment. As a result, all professionalism(0.462), kindness(0.142), credibility(0.258) and facilities/environment(0.184) showed positive effects on their overall service satisfaction level. In particular, professionalism showed the greatest effect by 0.462. As patients` and caretakers` desire to service quality becomes diversified, the analysis result is considered to help the future medical service management at university hospitals by analyzing the major factors which affect the service quality and by finding the methods to increase the service satisfaction.
Critical Thinking Disposition, Professional Self-Concept and Clinical Competence in Nursing Students
Park, In-Soon ; Kim, Ran ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 105~117
DOI : 10.12811/kshsm.2013.7.4.105
The purpose of this study was to identify the relationships among critical thinking disposition, professional self-concept and clinical competence in nursing students. The participants were 291 nursing students in Gwangju Province. A questionnaire survey was conducted from March 02 to 16, 2013. Data were analyzed using descriptive statistics, t-test, ANOVA, Scheffe test, pearson`s correlation coefficients, and stepwise multiple regression analysis with SPSS/WIN 20.0 version. There was a significant positive correlations among critical thinking disposition, professional self-concept, and clinical competence. The variable predicting clinical competency were professional self-concept and critical thinking disposition. These factors accounted for 44.1% of the variance. The findings of this study suggest that the most influential factor for clinical competence was professional self-concept. Therefore it is necessary to improve professional self-concept through effective education program.
Factors Influencing Professional Self-Concept among Nursing Students
Jeon, Min-Kyung ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 119~129
DOI : 10.12811/kshsm.2013.7.4.119
The purpose of this study was to identify factors influencing professional self-concept among nursing students. A descriptive survey design was used with convenience sample of 250 nursing students studying in 1 nursing college. The data were obtained from November 17 to 30, 2012 by self-reported questionnaire. The collected date were analyzed using SPSS WIN 18.0 program. The mean score for professional self-concept, self-esteem and, self-efficacy were at the intermediate level, with the value of 3.27, 3.14 and 3.78. There were moderate positive correlation between the professional self-concept and self-esteem(r
Recognition and Performance Level of Hospital Infection Control in Nurses of Long-term Care Hospital
Jung, Ha-Yun ; Jung, Yun-Kyung ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 131~141
DOI : 10.12811/kshsm.2013.7.4.131
The purpose of this study was to investigate the long-term care hospital nurse`s recognition and performance level of hospital infection control. The subjects of the study were 147 long-term care hospital nurses. The period of data collection was from April 1 to 30, 2013. The data were analyzed by SPSS 19.0 program. The result are as followed; First, the total average scores of the recognition and performance by long-term care hospital nurses of hospital infection control were
. Second, recognition of hospital infection control was significantly different according to position and hospital infection control education experience. Performance of hospital infection control was significantly different according to education level and hospital infection control education experience. Third, there was a positive correlation between the degree of recognition and performance of hospital infection control. Therefore, it is suggested to apply the concrete education program to enhance the recognition in order to improve the performance of hospital infection control of the Long-term hospital nurses.
Comparison of the Demographic Characteristics in Private Health Insurance
Kim, Yun-Jin ; Cho, Duk-Young ; Yi, Yu-Hyeon ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 143~151
DOI : 10.12811/kshsm.2013.7.4.143
The purpose of this study was to analyze the socio-economic factors, the factors affecting the private insurance, utilizing Korea National Health & Nutrition Examination Survey 2011. Findings of the study can be summarized as follows. First, participants with private insurance are young, high monthly income, low prevalence of chronic illness. Second, participants with private insurance and chronic illness were young and high monthly income. Third, Average monthly household income, the higher the age is younger. Private insurance and national health insurance was higher subscription rate. Consequently, participants with private insurance and uninsured of the major differences is the age and the average monthly income. Elderly, low income are needed health promotion and disease prevention for expanded medicare, welfare policies.
The Effects of Special Hospital Competencies on Customer Behavior Intentions
So, Kwon-Seob ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 153~165
DOI : 10.12811/kshsm.2013.7.4.153
This study aims to analyze how the competencies of specialized hospitals affect the customer behavior intentions. The research involved 14 specialized hospitals among 42 nationwide, which are selected by the Ministry of Health and Welfare in 2007. The results of the study are below. First, the competencies of specialized hospitals are emotional attachment and customer satisfaction proved to have the significant relationship. Second, the competencies of human resources and technology-related resources has a moderating effect with accessibility while the ability of material effect doesn`t have such relation. Third, it was verified that the emotional attachment formed the customer satisfaction. Fourth, it turned out that the emotional attachment and customer satisfaction has the significant influence on customer behavior intentions. In conclusion, the competencies of specialized hospitals influences on the customer behavior intentions through the mediating effects of emotional attachment and customer satisfaction.
Health-Related Quality of Life and Its Affecting Factors among the Aged in one Korean Community
Kim, Hye-Ryoung ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 167~178
DOI : 10.12811/kshsm.2013.7.4.167
The purpose of this study was to investigate the characteristics of health-related quality of life among the aged who have been living in one urban community. The number of participants was 167 of people who were 60 and over. health-related quality of life was measured by EQ-5D in Korean Version. The order of frequency of 5 domain in EQ-5D were pain/discomfort, mobility, anxiety/depression, usual activity, self care. 32 of profiles were found from the study participants, and `11111` among them was 28.7%. Mean of EQ-5D index was
. Multiple Regression analysis of health-related quality of life explained 31% of variance of health-related quality of life using EQ-5D. In this analysis, age, regular exercise, spouse were found to be predictors to health-related quality of life measured by EQ-5D. The finding of this study will be the basis of well organized model of health-related quality of life for the aged.
A Study on the Effect of a Mission Hospital`s Social Services Image Factors on Hospital Satisfaction of Patients : A Case of the K Hospital
Bae, Sung-Kwon ; Lee, Hyung-Kwon ; Yeo, Tae-Jeong ; Jeong, Seung-Cheol ; Ryu, Ji-Hye ; Park, Ok-Shim ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 179~190
DOI : 10.12811/kshsm.2013.7.4.179
The main purpose of this study was to investigate the effect of the factors which cause the patients to choose hospital from the view of Christian missionary hospital. The subjects were 194 inpatients and 202 outpatients of the K Medical Center in Busan. The research had been conducted from 20 June to 31 July in 2013. The major results demonstrated that the medical and social services image factors strongly affected to the satisfaction and selectivity of patients. Social role image of religious medical institution should be considered important and it seems beneficent in CRM(Customer Relationship Management) based on this results.
A Study on the Stress, Self-Esteem, and Mental-Health in Nursing Students
Jung, Ha-Yun ; Kwon, Jeong-Ok ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 191~204
DOI : 10.12811/kshsm.2013.7.4.191
This study is intended to identify relationship between stress, self-esteem and mental health in nursing students. The data were collected from 448 nursing students using self-report questionnaire. The data were analyzed by frequencies, t-test, ANOVA, Pearson`s correlation coefficients and Stepwise multiple regression using the SPSS 19.0 program. The result are as followed; First, the average of stress, self-esteem, and mental health was
point. Second, mental health was correlated with stress positively and self-esteem negatively. Third, the influencing factor in mental health of the participant were interpersonal relationship and clinical based stress, $R^2
Some Hospitals and ICU Nurses Awareness of Oral Health Behavior
Choi, Seung-Hui ; Jang, Ji-Eon ; Lee, Cheon-Hee ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 205~219
DOI : 10.12811/kshsm.2013.7.4.205
Nurses` oral health awareness and oral health status and learn about better oral health care and further explore ways to improve awareness of oral care supplies to patients to oral care can help to establish a basis for is for the sole purpose. Seoul, Gyeonggi, Gyeongsang, Jeolla, Chungcheong located in 228 people in the ICU nurses using a questionnaire on oral health awareness and management behavior were investigated. Using oral hygiene aids to living in a residential home, according to the respondents from the two was significant association (p<0.05), oral hygiene, tooth brushing behavior and the use of aids in the relevance of the educational experience, depending on how brushing brushing, depending on how experienced oral there was significant association with the use products, dental products, depending on the path of tooth brushing training methods used were relevant and significant, depending on the state of your oral health, dental supplies used was associated with a significant (p<0.05).
The Effect of Their Sense of Depression and Suicidal Thinking for Managerial Characteristics in Hypertense and Diabetic Patients
Park, So-Hee ; Hwang, Byung-Deog ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 221~232
DOI : 10.12811/kshsm.2013.7.4.221
This study aims to analyze the effect of hypertense, diabetic patients, managerial characteristics on their depression and suicidal thinking. Thus, this study selected 6,217 adults over the age of 19 from the 5th first-year data of Korean National Health and Nutrition Examination Survey conducted by KCDC(Korea Centers for Disease Control and Prevention) in 2010. As factors having effect on their suicidal thinking, unmarried patients(p
The Relationship between Workers` Knowledge Sharing Intention and Innovation Behavior in General Hospitals
Lee, Hyun-Sook ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 233~241
DOI : 10.12811/kshsm.2013.7.4.233
The purpose of this study is to investigate factors affecting workers` knowledge sharing on knowledge sharing and innovation behavior in general hospitals. This study is based on factors of knowledge sharing such as incentives, reciprocal benefits, behavioral control, and subjective norm, CEO`s support, rewards system, IT system, and trust. Data were assessed using 148 workers who work in 3 hospitals in Seoul, Kyunggi, Chunkcheong-do. Data were collected with self-administered questionnaires from April 1 to 31 in 2013 and analyzed SPSS 18 and SEM(structural equation modeling). The results of the study were as follows. First, knowledge sharing intention as well as innovation behavior was statistically significant in behavioral control and IT system. Second, knowledge sharing intention turned out to be positive effect for innovation behavior. This study identified a couple of factors affecting workers` knowledge sharing on knowledge sharing intention and innovation behavior. The the implications of these factors are discussed and areas for developing hospital`s knowledge management strategies are fostered and knowledge sharing intention and innovation behavior.
The Study on the Recognition of Diagnosis Related Group in Healthcare Workers
Park, Ji-Kyeong ; Lee, Ko-Eun ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 243~257
DOI : 10.12811/kshsm.2013.7.4.243
This study was conducted in order to survey in healthcare worker`s recognition of diagnosis related group(below; DRG) effect from July 1, 2012, to examine their recognition, expectation of the DRG system, and to provide the basic data necessary for the enforcement of the settlement. The subjects of this study were workers at clinics and hospitals sampled from hospital with DRG applying 7 diseases in Busan and Kyung-nam. A questionnaire of survey was conducted with the subjects working at clinics and hospitals from July, 25, 2012 to September 7, 2012, and the subjects were limited to doctors, officers, nurses, medical technicians and nurse assistants, and a total of 618 subjects were enrolled in this study. In the result of this study, generally, the healthcare workers recognized the DRG system. But their knowledge about that was not clear. Expanding enforcement DRG system at the present time, to provide accurate information to the healthcare consumer, workers need to know about DRG system clearly. To this end, for national health policy and medical institutions, workers should be educated constantly about providing medical service as well as the duty of enough explanation about the healthcare consumer`s right to know.
The Effects of Self-Leadership and Self-Efficacy on Organizational Effectiveness and Organizational Citizenship Behavior in Nurses
Lim, Kyoung-Min ; Bae, Sung-Kwon ; Kim, Hye-Sook ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 259~272
DOI : 10.12811/kshsm.2013.7.3.259
The purpose of this study is to examine the effects of self-leadership and self-efficacy on organizational performance, or more specifically, job satisfaction, organizational concentration and organizational citizenship behavior and then the effects of hospital organization members` job attitude on organizational performance, helping strengthen capability that individuals of the members have and ultimately improve that performance. Findings of the study can be summarized as follows. First, self-leadership has statistically significant effects on organizational citizenship behavior. Second, self-leadership has statistically significant influences on self-effectiveness, especially job satisfaction and organizational concentration. Third, how self-efficacy influences organizational effectiveness was examined to find that self-efficacy has significant effects on organizational concentration, but not on job satisfaction. Fourth, self-efficacy has no effect on organizational citizenship behavior. Fifth, how organizational effectiveness influences organizational citizenship behavior was investigated to find that effectiveness has statistically significant effects on organizational concentration, but not on job satisfaction.
Health Technology Assessment and Appraisal: Lessons from Reliability-Based Health Technology Appraisal in NICE, England
Lee, Hyun-Ju ; Kwon, Young-Dae ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 273~288
DOI : 10.12811/kshsm.2013.7.4.273
This paper is a general review contextualizing the state of the domestic health technology assessment. The aim of the paper is to present an overview of health technology assessment in Korea based on examining clinical efficacy as well as cost-benefit analysis, and to suggest the issue of appraisal based on social value. We have included a discussion of a major case study of the technology appraisal process of NICE (the National Institute for Clinical Excellence) in the UK. The review of the existing process of NICE shows that the appraisal both gives interest in health technology a sense of value perspective and raises methodological issues in terms of reliability. Details of the appraisal process and several guidelines for best practice have emerged. Suggestions are listed and their role in assessing is explained as a conclusion.
Priority Analysis of Criteria for Evaluation of Public Hospital Using Analytic Hierarchy Process
Shim, Jae-Sun ; Kwon, Young-Dae ; Lee, Kun-Sei ; Yang, Min-Hee ; Park, Eun-Young ;
The Korean Journal of Health Service Management, volume 7, issue 4, 2013, Pages 289~303
DOI : 10.12811/kshsm.2013.7.4.289
This study looks at priorities in managing public hospitals by figuring out categories needed to examine the quality of each hospital. In order to analyze priorities and relative importance of valuation indicator in Seoul municipal hospitals, surveys were sent via e-mail to medical professionals who have participated in evaluation of municipal hospitals. The analytic hierarchy process (AHP) was conducted using the Expert Choice 11.5 program. The results show that `providing public service` is considered to be the most important category for all kinds of public hospitals, followed by `improving the quality of medical care`, `hospital management and governance`, and `efficient hospital management`. The importance of `hospital management and governance` and `efficient hospital management` is different depending on the types of hospitals, but the importance of `providing public service` and `improving the quality of care` remains the same regardless of the types of hospitals. Based on these results, the study comes to a conclusion that public hospitals should place high value on certain categories and their management purposes should differ depending on their specific fields and characteristics. This study will help furthering discussions on the identity and roles of public hospitals.