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REFERENCE LINKING PLATFORM OF KOREA S&T JOURNALS
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The Journal of Information Systems
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The Korea Association of Information Systems
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Volume & Issues
Volume 14, Issue 3 - Dec 2005
Volume 14, Issue 2 - Dec 2005
Volume 14, Issue 1 - Jan 2005
Selecting the target year
If you can't align, give up : The Way of Successful IT Investment
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 1~17
AHP 기법을 이용한 안티바이러스 소프트웨어 평가 요인 분석
Kim, Jong-Ki ; Hwang, Suk-Yeon ; Lee, Dong-Ho ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 19~40
The history of computer virus comes along with that of computer. Computer virus han surfaced as a serious problem in information age. The advent of open network and widespread use of Internet made the problem even more urgent. As a method of defense for computer virus most companies use anti-virus software. Selecting appropriate anti-virus software involves various criteria and thus it is a multiple-attribute decision making problem. The purpose of this study is to prioritize anti-virus software evaluation factors. To do that, first of all, important evaluation factors are selected based on previous research on anti-virus software as well as general software evaluation models. Then, a questionnaire survey was conducted on end-users, system administrators and anti-virus software developers. The survey result was analyzed with ExpertChoice 2000 which is based on Analytic hierarchy Process technique. This study found that there are clear differences among three survey groups regarding the relative importance of overall evaluation factors. End-user group ranked "cost" first, but it was the least important factor to developer group. Developers pointed out "operational support" ad the most important factor. There were also obvious differences in the relative importance of detail evaluation items. Both end-users and system administrators shared 7 common items among top 10 most important items. Moreover, neither of the two groups ranked any of the items in the "operational support" factor in top 10, whereas all 4 items in the factor were included in top 10 by developer group.
Integration rough set theory and case-base reasoning for the corporate credit evaluation
Roh, Tae-Hyup ; Yoo Myung-Hwan ; Han In-Goo ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 41~65
The credit ration is a significant area of financial management which is of major interest to practitioners, financial and credit analysts. The components of credit rating are identified decision models are developed to assess credit rating an the corresponding creditworthiness of firms an accurately ad possble. Although many early studies demonstrate a priori which of these techniques will be most effective to solve a specific classification problem. Recently, a number of studies have demonstrate that a hybrid model integration artificial intelligence approaches with other feature selection algorthms can be alternative methodologies for business classification problems. In this article, we propose a hybrid approach using rough set theory as an alternative methodology to select appropriate attributes for case-based reasoning. This model uses rough specific interest lies in lthe stable combining of both rough set theory to extract knowledge that can guide dffective retrevals of useful cases. Our specific interest lies in the stable combining of both rough set theory and case-based reasoning in the problem of corporate credit rating. In addition, we summarize backgrounds of applying integrated model in the field of corporate credit rating with a brief description of various credit rating methodologies.
A Study on the Success Factors by the Development Stages of e-Business in Korean Enter prises
Shin, Hoe-Kyun ; Ahn, Cha-Num ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 67~85
This study is to find out empirically the success factors on the development stages of e-business in Korean enterprises, to formulate e-business strategy and to decide e-business policy. For this purpose, the study reviews the conceptual framework on the success factors for the development stages of e-business and the data is collected from 304 companies implementing e-business. The study is conducted in three ophases an follows; First, according to this study, the development stage of e-business in Korean Enterprises is between 'Information Access Stage' and 'Core Business Transaction Stage'. Second, four factors comsisted of 29 items derived from factor analysis are named as 'Environmental Adaptation','Customer Relationship management','Marketing' and 'Environment of Organization'. Third, the success factors of first stage(Information Access Statge) include 'Marketing' and 'Environmental Adapotation', the success factors of second stage(Electronic Collaboration Stage) include 'Environmental Adaptation' and 'Environment of Organization' and the success factor of third stage(Core Business Transaction Stage) include 'Environment of Organization'. The results of this study show that; 1) the Korean enterprise seems to be in the Electronic Collaboration Stage of e-business development, and 2) the success factors are 'Marketing' for first stage, 'Environmental Adaptation' for second stage, and 'Environment of Organization' for third stage.
The Effect of Web Site Usability on the Revisiting Intention of Customers in Internet Book Stores
Ryu, Il ; Kim, Jae-Jon ; Rho, Hee-Ok ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 87~105
The purpose of this study id to examine the effect of Web site usability on the revisiting intention of customers in Internet book stores. The Web site usability construct consists of the factors such as contents, design, navigation, and interactivity. In order to accomplish the purpose of this study, a research model was established and it suggests that the usabililty effect the revisiting intention of online customers in Internet book stores. The results of the study show that contents, navigation, and interactivity has statistically significant effect on revisiting intention of Internet customers and this effect is mediated by perceived ease of use and perceived usefulness. This research confirms the importance of usability construct in designing web sites and understanding the use of web sites. Implications of these findings are discussed for researchers and practitioners.
A Study on the Accounting Transparency Financial Characteristics between ERP Systems Implementation and Non Implementation Companies
Choi, Hyun-Dol ; Lee, Jang-Hyung ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 107~124
ERP systems are comprehensive sorfware packages that seek to integrate the complete range of lbusiness processes and functions in order to present a heuristic perspectives of a firm from a single information and information technlogy architecture. The ERP systems have delicate internal controls with built-in devices. It is known that the delicate internal controls help to enhance the accounting transparency. We empirically investigate the relationship between the ERP systems inplementations and an accounting transparency. In order to measure the accounting transparency differences, we compare the ERP systems implementation firms with firms which did not implement the ERP systems by 6 financial ratios (accruals, net profit margin, operation cash folo to sales, total debt to equity, accounts receivable changes, assets quality). Data are collecte from 135 firms implemented the ERP systems and 135 firms non-implemented the systems (the firms listed in the Korea Stock Exchange). We analyze financial statements from 270 firms for the period 2001-2003 to ezamine the 6 financial ratios differences. The results of 810 firms analyses over the 3-year period indicate that the ERP systems implementation firms show the statistically significant differences in the accrual ratio, the net profit margin ratio, operating cash flow to sales ratio, and total debt to equity ratio from the ERP systems non-implementation firms. But there is statistically no differences between the two groups for accounts receivable changes to sales ratio and assets quality.
Developing Customer-Oriente Service Model in the Electronic Commerce: Focus on the Customer Value, Service Quality, ad Performance
Lee, Hyun-Kyu ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 125~147
This research focused on the comparison of corporate business mokels to explain different financial performances on the eBusiness domain. Especially, because customers have the more buying [ower tha other business areas, customer value and the service quality were prepared for independent variables and operational margin which can be obtained by publicize report was used for a dependent variable in stead of the other variables dependent on human perception as well. As a result, this research found that the customer value measured by service quality concept impact on the financial performance of eBusiness corporation positively. To find out more delicate results, structural equation was used for statistical method using 324 survey samples on 10 corporations. Though data using for statistical analysis were divided into individual and corporate level and have the time gap between research time and financial performance publicized period, the value of this research is that the customer value and service quality concepts with very objective financial information were input for constructing a research model.
An Empirical Study on Factors Affection User Acceptance of Web Storage
Kim, Jun-Woo ; Lee, Ki-Dong ; Kim, Hak-Hee ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 149~169
The purpose of this study is to investigate as individuals how and why to accept web storage service. Using the Technology Adoption Model2 (TAM2) as methodological framework, this research tries to experiment an empirical background on the acceptance of behavioral changes of an individual sa to information technological advances. The findings of this study are different from TAM2 in terms of job relevance and output quality. However, according to other elements of TAM2 such as result demonstrability, subjective norm, image, this srudy also confirms positive relationships toward technological acceptance. Especially, subjective norms shows the strongest influential factors when adopting technological changes.
An Empirical Investigation into the Factors Influencing Shopping Mall Selection Decisions in the Cyber Shopping Environment
Kim, Jong-Uk ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 171~195
The current study investigates major factors which influence the consumer's selection of internet shopping malls. Based on the technology acceptance model(TAM)(Davis, 1989) and trust theory(McKnight & Chervany, 2001), consumer selection factors from marketing research(Burke, 1997;Dodds et al, 2001), perceived usefulness, perceived ease of use, trust, service quality, and product price were hypothesized as to affect the consumer's decision to choose one's specific internet shopping malls. The study developed a research model to explain the shopping mall selection and collected the survey responses from 312 internet shopping mall users. The results of the current research indicate that all the research variables employed in the study, perceived usefulness, perceived ease of use, trust, service quality, and product price, are found to significantly influence the consumer's shopping mall selection decision. Among the influencing factors, price, service quality, and trust showed a greater effect on the shopping mall selection than usefulness and ease of use. This result implies that purchase-related variables such as price and service quality may be more critical to attracting customers and thereby raising the sales volume of the shopping mall, than the web site's usefulness and ease of use.
The Effect of Service Quality of Internet Banking Site ad Characteristic of lInternet User on Customer Loyalty
Jeon, Byeong-Ho ; Yoon, Jong-Hoon ; Song, In-Am ; Kim, Byung-Gon ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 197~226
Recently, internet as well as internet banking are growing rapidly. Most banks in Korea provide internet banking services for customers. Internet banking became a major trend in the financial marketplace. There are a few empirical research in this area. Although quality of internet banking service is an important concept, there is a lack of theory-based empirical research in this area. Therefore, this paper is aimed at finding whether service quality of internet banking influence customer satisfaction, and whether characteristic of internet banking user influence relationship between customer satisfaction and service quality of internet banking. Furthermore, this paper identify whether customer satisfaction influence customer loyalty. The research model proposed thirteen hypothesis and tested empirically. A total of 269 responses were received from internet banking users and analyzed. The analyses showed partial support for the affirmative effect of customer satisfaction and characteristic of internet banking user. But the relationship between customer satisfaction and customer loyalty is significant. Implications of these findings are that internet banking sites should concentrate on providing a high quality of banking services; information, trust, ease of use, and security of system and thereby strengthen customer loyalty.
The Effects of Trust and Perceived Risk on Attitude and Purchase Intension in Internet Shopping Malls
Chang, Myung-Hee ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 227~249
In this research, four antecedents of trust ad the effect of trust and perceived risk on attitude and purchase intension in internet shopping malls is investigated. In survey, data were collected from 286 male and female internet shopping mall users, and then covariance structure modeling through Amos was used to test the 10 hypotheses. The survey results as follow: First, this research shows that institution base structural assurance and situational normality and knowledge-based familiarity are important antecedents on trust in internet shopping malls. Second, trust affected attitude and purchase intension. Third, it has a negative relationship between trust and perceived risk. But perceived risk does not influence attitude and purchase intension. This study contribute to understanding on the role of trust and perceived risk in internet shopping malls.
The Role of Regional Off-line Business Fundamentals in the Success of On-line Business
Yi, Jun-Sub ;
The Journal of Information Systems, volume 14, issue 1, 2005, Pages 251~275
The advantages of implementing a virtual channel can be derived from the notion of the 'death of distance' that would result from electronic commerce. According to this view, the internet was going to make distance irrelevant, in that firms would no longer need to establish a physical presence in a geographical location in order to do business there. However, on-line firms selling physical products could take advantages of presence in the related off-line(brick and mortar) industrial area. This paper developed a conceptual framework that highlights the various types of synergies by location on-line businesses in the related off-line industrial area. Using data from 96 on-line ventures selling physical products, factor analysis was used to figuring out six synergies including improved customer trust, value-added service, cost savings, personnel and organizational efficiency, sharing products and customer information, relationship with suppliers, and relationship with local government. The six empirically derived critical synergy factors were then used to examine how they improve performance of the on-line ventures measured by Balanced Scorecard(BSC). According to lthe results, we concluded that the on-line firms selling physical products can take advantages of presence in the related off-line industrial area.