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REFERENCE LINKING PLATFORM OF KOREA S&T JOURNALS
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The Journal of Information Systems
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Journal DOI :
The Korea Association of Information Systems
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Volume & Issues
Volume 17, Issue 4 - Dec 2008
Volume 17, Issue 3 - Sep 2008
Volume 17, Issue 2 - Jun 2008
Volume 17, Issue 1 - Mar 2008
Selecting the target year
A Cross-cultural Study on the Mobile Technology Paradox
Chon, Kent ; Chae, Myung-Sin ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 1~30
DOI : 10.5859/KAIS.2008.17.4.001
As mobile Technology came into people's everyday life the conflicts between users' expectation on the mobile technology and real performance has increased. These kind of conflict as far as technology concerned, are called 'technology paradox' and have been studied by few researchers. The discussion on mobile technology paradox could be critical to understand users' mobile technology usage behavior because when users perceive the paradox they are supposed to choose a coping strategy. another factor regarding the perception of paradox and coping strategy the culture should be considered. Thus this paper developed a measurement for mobile technology perception and empirically tested based on survey result from Korea and U.S.A. The analysis clearly shows that there are substantial differences in perceiving technology paradox and choosing the coping strategy between Korean users and American users.
A Study on the Factors for Acceptance of e-Learning Service Users
Lee, Byoung-Chan ; Yoon, Jeong-Ok ; Hong, Kwan-Soo ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 31~49
DOI : 10.5859/KAIS.2008.17.4.031
As the development of information technology, the biggest change in educational paradigm is apparent in the shift that the emphasis of education is layed on from teachers to learners. E-learning education service through the internet is less restricted in the respect of time and places in comparison with off-line education. Therefore e-Learning is spreaded rapidly and the educational effectiveness of that is needed to be investigated. In this study theoretical research was performed firstly and framework of the study was constructed. After establishment of hypotheses the survey data were collected by the learners of e-Learning and the hypotheses were verified by the SPSS version 12.0. The results are as follows : First, the quality of e-Learning service influences significantly to the technology acceptance of users. Secondly, perceived usability and perceived easiness of technology acceptance model influences significantly to the intention of reuse of users of e-Learning services. Lastly, the playfulness of the Flow theory influences significantly to the intention of reuse of users of e-Learning services. Although there are some limitations in the respect of the numbers of variables, parameters, or samples, this study will contribute for enhancing the effectiveness of education in e-Learning service by providing the acceptance factors of e-learners.
Factors Affecting the Implementation Success of Data Warehousing Systems
Kim, Byung-Gon ; Park, Soon-Chang ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 51~77
DOI : 10.5859/KAIS.2008.17.4.051
Empirical studies on the implementation of data warehousing systems(DWS) are few while there exist a number of researches on the implementation of IS. This article intends to examine the factors affecting the implementation success. of DWS. It adopts the empirical analysis of a sample of 112 responses from DWS practitioners. The study results suggest several implications for researchers and practitioners. When the support from top management becomes great, the implementation success of DWS in organizational aspects is more likely. The support of resources increases the implementation success of DWS in project aspects, while it is not significantly related to the implementation success of DWS in organizational aspects. The user involvement in systems implementation, however, affects the implementation success of DWS in organizational and project aspects. Prototyping for the DWS implementation positively affects the implementation success of DWS. This indicates that the extent of understanding the requirements and the communication among project members increases also the implementation success of DWS. The extent of consulting activities in DWS projects increases the implementation success of DWS in project aspects. The continuous support of consulting activities and technology transfers enhances the adherence to the project schedule, preventing the exceeding of the project budget and ensuring the implementation of the intended system functions.
A Study on the Performance Analysis of Fiber to the Home Using the BSC Methodology
Kim, Jae-Jon ; Roh, Hee-Ok ; Park, Jae-Sung ; Kim, Sang-Min ; Ryu, Il ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 79~98
DOI : 10.5859/KAIS.2008.17.4.079
FTTH(Fiber to The Home), a next generation communication service, is expected to boost up the growth of the whole IT industry and to creating new businesses by enabling the convergence of the broadcasting and communication technologies. It will consequently contribute to improve the quality of our life. The purpose of this study is to evaluate the performance of EPFSD using the Balanced Scorecard(BSC) model with five perspectives which are known to have inherent relationship: regional economy, regional customer, regional process, innovation and growth in the region, and regional infrastructure. 16 critical success factors(CSFs) and 37 key performance indicators(KPIs) are developed based on the BSC model to measure the performance indicators of the EPFSD.
Effects of Individual Characteristics and Subject Norm on User Acceptance of e-Learning for Voluntary Studies
Lee, Tae-Hwan ; Suh, Chang-Kyo ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 99~127
DOI : 10.5859/KAIS.2008.17.4.099
E-learning becomes an important part of education these days in Korea. Students had no choice but to accept the e-learning when the e-learning was used as a supplementary learning tool within a traditional class or a stand-alone distance education. This study focuses on the students' intention of e-learning acceptance for voluntary studies. In voluntary study, students have the rights to adopt the e-learning or not for their personal study. We used individual characteristics as the external variables of TAM to explain user acceptance of e-learning for voluntary studies and examined the effect of individual characteristics on user's beliefs. Research model and nine hypotheses were set up to identify the relationships among these variables based on investigations of previous researches. The theoretical model is tested with questionnaires from 420 users who accept e-learning for voluntary studies. We tested the measurement and research models by applying a structural equation modeling(SEM) approach, using the AMOS 5.0. Overall, the results provided support for the model as explaining acceptance of an e-learning system. Most path coefficients in the research model were found statistically significant. The results showed usefulness and enjoyment and subject norm were the factors affecting attitude of students using e-learning. In addition, usefulness and subject norm were the factors affecting intention of students using e-learning. The results show innovation and self-efficacy have a significant impact on user's perception of ease of use. Self-efficacy also have significant effects on user's perception of usefulness.
A Study on the How IT Governance Decision Making Knowledge Sharing between CEO and CIO Influences the Effectiveness of the Information Systems
Kim, Min-Sun ; Hong, Shin-Hye ; Lee, Jae-Bum ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 129~156
DOI : 10.5859/KAIS.2008.17.4.129
This study empirically tested a research model and hypothesis extracted and based on IT governance and knowledge sharing theories. In this study we targeted CIO and IS managers to find the effects of the degree of knowledge sharing between CEO and CIO regarding five areas of IT governance decision-making: IT principles, IT architecture, IT infrastructure, business application needs, and IT investment and prioritization, on IT and business alignment. Additionally we studied the effects of business alignment on the effectiveness of information systems. Results showed that the degree of knowledge sharing in CEO and CIO on IT principles, IT infrastructure, IT investment and prioritization had a positive influence on IT and business alignment, ultimately showing a positive influence on the effectiveness of information systems. This research has shown that fording the preferable relationship between IT and business affected by performing high quality decision making based on knowledge sharing and consequently it also is a basis to provide a positive influence to the effectiveness of the information system.
A Comparative Analysis on the e-Business Adoption Factors and Performance in Large and Small Companies
Lee, Dong-Man ; Ahn, Hyun-Sook ; Kim, Hyo-Jung ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 157~180
DOI : 10.5859/KAIS.2008.17.4.157
The majority of studies was undertaken on large companies that had adopted e-Business or on the specific case of dot.com companies. However, despite this interest in the effect of the size of an organization on its approach to e-Business, little direct comparison has been undertaken between small and large companies. This study examined the differences of e-Business adoption factors and e-Business performance between large and small companies. Reviewing the literature, we suggest a research model and develop nine hypotheses to be tested. Data are collected from 109 companies Implemented e-business. The results of hypothesis testing show as follows. First, e-Business performance of efficiency has a positive influence of perceived e-Business advantage, top management support, organizational learning ability and financial slack. Second, e-Business performance of sales performance has a positive influence of top management support. Third, e-Business performance of customer satisfaction has a positive influence of technology competence, perceived e-Business advantage, top management support, financial slack and institutional pressure. Finally, there are differences in the e-business factors(perceived e-Business advantage, top management support, institutional pressure) and e-Business performance(efficiency) between large and small companies.
The Impact of IT Personnel Knowledge Type on Firm Performance: Moderating Effect of Firm Size
Cho, Se-Hyung ; Kim, Gi-Mun ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 181~206
DOI : 10.5859/KAIS.2008.17.4.181
This study aims to investigate the impacts of managerial and technical IT knowledges on firm's financial performance. Specifically, the study examines the following three effects between IT personnel knowledges and financial performance: (1) direct effect, (2) mediating effect of business process performance, and (3) moderating effect of firm size, between them. An empirical study resulted in the followings. First, both managerial and technical IT knowledges do not have direct influences on financial performance. Second, unlike technical IT knowledge, managerial IT knowledge indirectly affects financial performance through business process performance, confirming the mediating role of business process performance. Third, while technical IT knowledge produce no direct and indirect effect on financial performance regardless of firm size, managerial IT knowledge exerts significant impacts on financial performance although such effects represent some different patterns according to firm size. That is, in the smaller group, the association between managerial IT knowledge and financial performance is partially mediated by business process performance and in the larger group, that relationship fully mediated.
An Empirical Study on the Relationship Between E-Commerce Strategy and E-Commerce Performance: Focusing on E-Commerce Type and Firm's Size
Sung, Ki-Uk ; Kim, Chang-Su ; Kim, Ki-Soo ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 207~232
DOI : 10.5859/KAIS.2008.17.4.207
As electronic commerce is growing to be a part of everyday business life for companies, enterprises are required to establish the appropriate strategy to effectively realize their business visions. The correct choice of strategy enables organizations to make efficient use of internal resources and adjust to the external environment, affecting their performance. The nature of the firms' strategy has been currently focused on the new business model such as e-commerce. In the beginning of e-commerce, the decreasing cost of business transactions was a major benefit affecting its success. However, e-commerce firms are currently facing new advanced information technology, various business models and serious competition. To deal with these new challenges, there is an increasing demand for right strategy direction to effectively and efficiently manage a corporation's internal resources and external environments that are related to electronic commerce. Moreover, it is necessary both to set up the feasible strategy direction and to evaluate its outcome. The purpose of this study attempts to provide appropriate e-commerce strategy, which is well matched with e-commerce performance, as the different strategies affect different results of e-commerce. On the basis of the results of this research, we can see that the strategies selected by e-commerce companies differ according to the e-commerce type and firm's size.
A Study on the Factors to Increase the Usage of e-Learning Systems in Class-based Education: Social, Technological, and Personal Factors
Choi, Su-Jeong ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 233~260
DOI : 10.5859/KAIS.2008.17.4.233
Universities have recognized e-Learning Systems as the critical IT resources which contribute to improving the competitiveness of the universities as well as the quality of the traditional class-based lectures. Instructors deliver the main contents in the class. Other supplementary activities like online discussions, sharing of teaching-learning materials, submission of homeworks, communication among the learners and between the instructors and the learners, and so on can be efficiently facilitated using e-Learning Systems. In other words, e-Learning Systems enable a blended learning combined class-based lectures and e-learning in a variety of ways. Nonetheless, compared to the level of implementation of e-Learning Systems, the usage of both the instructors and the learners is not high. Accordingly, this study examines the determinants to affect on the usage of e-Learning Systems from the learners perspective. To draw the key determinants, we review the IS literatures related to adoption or use of the IS like Media Richness Theory (MRT), Technology Acceptance Model (TAM), Social Influence Model (SIM), and Self-efficacy Model. The variables are drawn out to be expected on the usage of e-Learning like Media Richness, Ease of Use from MRT, TAM and Instructor's Influence, Co-learner's Influence from SIM, and Self-efficacy. To test our model and hypotheses, we have collected data in the class-based lectures using e-Learning System complementary. The results of the test with 192 data are as follows: Firstly, it shows that the Instructor's Influence and the Media Richness are the influential determinants to affect on the Perception of Usefulness of e-Learning Systems. Additionally, the Co-learner's Influence and Ease of Use in order is significant to the Perception of Usefulness. Secondly, as to the degree of use of the e-Learning Systems, the Co-leaner's Influence, the Media Richness, and the Ease of Use are, in that order, the significant determinants. The Perception of Usefulness, also, founded a key factor on increasing the use of e-Learning Systems. On the other hand, the Instructor's Influence is not significant to the use of e-Learning Systems. Finally, it has been found that Self-efficacy is significant to the Perception of Media Richness, Ease of Use, but not significant to the Perception of Usefulness.
A Study on Searching for the Factors Affecting Customer Loyalty in B2C E-Commerce from An IS Success Perspective
Park, Yong-Tae ; Moon, Yong-Eun ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 261~279
DOI : 10.5859/KAIS.2008.17.4.261
Simulation Analysis of Version Up Strategy for Holding Online Game Customers through Update and CRM
Roh, Tae-Woo ; Park, Su-Jung ; Lee, Sang-Gun ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 281~299
DOI : 10.5859/KAIS.2008.17.4.281
An online game is popular topic due to the increased total online game market volume nowadays. Even though many studies on an online game are released, most studies have used survey method that reveal only section of the situation like a snapshot. For this reason, previous studies have a little limitation that does not show dynamically changing issues like a product life cycle and change in customer's satisfaction. Because of this, we researched on an online game with the system dynamic model which can show dynamic simulation to analysis time series data. We chose MMORPG (Massively Multi-play Online Role Playing Game) in sort of an online game because it has many absorbing factors and enthusiastic users. We assumed that the game developer is ready for updated version game and release that periodically and focused on dormant users who used to be enthusiastic about MMORPG and designed simulation model which analyze how to influence of update and CRM strategy on users. The simulation results showed that the update has positive influences to gather new users and hold established users and CRM strategies help to prevent dormant users from transferring to rivals to offer them re-absorbing factors. Through this study, we confirmed importance of update on a online game and suggested the necessity to introduce CRM strategy in an online game market.
Development of Simulation System for Evaluating Performance of the Flat Display Manufacturing Line with Repetitive Process
Lee, Kyung-Keun ; Choi, Seung-Kil ; Ryu, Si-Wook ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 301~319
DOI : 10.5859/KAIS.2008.17.4.301
The display market has been replaced by the FPD (Flat Panel Display) from the CRT (Cathode-Ray Tube) since the late 1990s. In the FPD production line, the most equipment has high price. Thus, when the equipment has multi-function, the repetitive process is arranged for the equipment. However, such disposition of equipment results in more complicated process flow owing to repetitive operations. This reduces the production capacity and increases lead-time in turn. In this paper, we develop an AutoMod simulation system that derives to information about the quantity, production lead-time, utilities of facilities, and occupation rates of racks. In this simulation system, we consider the situation where the equipment might be broken and suspended randomly. For the developed system, we first evaluate a production plan with current layout and then, propose a revised alternative plan. Using the same simulation scheme, we investigate comparing the production quantity and lead-time with the two plans. In addition, for a proposed alternative, we try to forecast the most adequate rule between the two job dispatching rules which are FOR (Fewest Operation Remaining) and FCFS (First Come First Serve) through simulation.
Implementation of a CPFR Based on a Business Process Management System
Han, Yong-Ho ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 321~340
DOI : 10.5859/KAIS.2008.17.4.321
Collaborative planning, forecasting and replenishment (CPFR) is the most recent successful management initiative that provides supply chain collaboration. By adopting CPFR, companies can dramatically improve the effectiveness of supply chain. The CPFR process has three major sub-processes; planning, forecasting and replenishment, which are formed by a number of steps. Despite the existence of a detailed and comprehensive process model, which is published by the Voluntary Interindustry Commerce Standards Association, in practice CPFR can take a number of different forms. Therefore, this research suggests that business process management system (BPMS) can be utilized as a base system on which a CPFR is consistently constructed and implemented, regardless of a number of its possible forms. We illustrate how a CPFR protype is implemented by using a BPMS and then describe how the prototype is agilely extended to adopt a variety of changes of CPFR collaboration process.
A Study of Effect of Collaboration for Supplier's Strategic Benefits in Electronic Partnerships
Kim, Jin-Wan ; Kim, Yu-Il ; Hong, Tae-Ho ;
The Journal of Information Systems, volume 17, issue 4, 2008, Pages 341~367
DOI : 10.5859/KAIS.2008.17.4.341
This study propose a model relating supplier's use of IOIS(Inter-Organizational Information Systems) to strategic benefits through extension of Subramani's research model. In extended model, collaboration serves as a safeguard for relationship-specific intangible asset. Specifically, we evaluate how two patterns of IOIS use by supplier(exploitation and exploration) relate to two specific types of relationship-specific intangible asset(business process specificity and domain knowledge specificity), which in turn are posited to promote collaboration and strategic benefits. To explore the current study, questionnaire survey was conducted on 72 first-tier supplier firms in the manufacturing industry. Based on the survey results, we posits the following : (1) Each pattern of IOIS use directly promotes a specific type of relationship-specific intangible asset. The path of the relationship between IOIS use for exploitation and domain knowledge specificity is positive but not significant. The other paths are positive and significant. (2) Both types of relationship-specific intangible asset have a positive and significant impact on collaboration. (3) Domain knowledge specificity influences on strategic benefits but business process specificity does not have an effect on them. (4) Collaboration affects supplier's strategic benefits. These findings provide a deeper understanding of the mechanism of how the pattern of IOIS use can result in strategic benefits for supplier firms.