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REFERENCE LINKING PLATFORM OF KOREA S&T JOURNALS
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The Journal of Information Systems
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Journal DOI :
The Korea Association of Information Systems
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Volume & Issues
Volume 19, Issue 4 - Dec 2010
Volume 19, Issue 3 - Sep 2010
Volume 19, Issue 2 - Jun 2010
Volume 19, Issue 1 - Mar 2010
Selecting the target year
Relationship of Information Technology User Personality, Security and Control
Lee, Jang-Hyung ; Kim, Jong-Won ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 1~12
DOI : 10.5859/KAIS.2010.19.3.001
Personality is comprehensive nature of the mood and attitude of people, most clearly revealed in the interaction with other people. This study is a analysis on personality type to information system security and control from financial institute employee. Based on `The Big Five` personality model, this study develops hypothetical causal relationships of potential organization member`s personality and their information system security and control. Research hypotheses are empirically tested with data collected from 901 employees. Results show that employees of high level security mind are the owner of conscientious and emotional stable personality and the employees of high level control mind are the owner of agreeable and emotional stable personality. Therefore the owner of agreeable and stable personality is higher security and control than others.
The effect of dual information sources perspective in online shopping malls: information satisfaction, trust, and loyalty
Lee, Ju-Min ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 13~34
DOI : 10.5859/KAIS.2010.19.3.013
As consumers participate in sharing their experiences, they become a powerful information source in online shopping malls. Previous studies have investigated information service in the company-created information perspective and trust in the company perspective. This study extends the perspective of company-consumers to consumers-consumer perspective in information satisfaction and trust. Also, this study suggests loyalty as voluntary behaviors and adds helping behavior to the loyalty. Our results show that information satisfactions influence trust in the information sources such as company and consumers. Moreover, trust in company and trust in consumers influence loyalty differently. While trust in company influences recommending stronger than trust in consumers, trust in consumers influence helping and repurchasing stronger than trust in company.
A Study of Factors Affecting the Continued Usage Intention of Internet Portal Sites
Shin, Ho-Young ; Kim, Ki-Su ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 35~58
DOI : 10.5859/KAIS.2010.19.3.035
Portal sites have been providing diverse services to attract new users and retain existing customers. Recently, they also added new services and increased quality of the services they provide to secure more customers. It is, however, not clear how people actually react to such activities. We wanted to understand the mechanism associated with users` continued usage intention of current Portal site. We assumed search, e-mail, information, community, e-commerce services as key services provided by most Portal sites and considered valuable by many customers. The quality of these services may directly affect users` continued usage intention. However, we can also assume that attractive alternatives and switching cost may have some influence on users` continued usage intention. Therefore, in this study, key variables pertaining to the quality of key services provided by Portal sites, attractive alternatives, and switching cost were examined to explain the dynamics of users` continued usage intention. An empirical study based on 891 survey responses showed the importance of the quality of key services for users` continued usage intention. Switching cost also demonstrated strong association with users` continued usage intention. However, attractive alternatives did not show a significant association with users` continued usage intention. We also found that the variable attractive alternatives moderated the relationship between the quality of search service and users` continued usage intention and the relationship between the quality of information service and users` continued usage intention. On the other hand, the variable switching cost showed a moderating effect on the relationship between the quality of e-mail service and users` continued usage intention and the relationship between the quality of community service and users` continued usage intention. This study implies that Portal sites need to make efforts not only to improve the quality of key services but also to consider attractiveness of other Portal sites` services and switching cost to secure more customers.
Comparison of Fuzzy AHP Decision Making Approaches for Selection among Information Security Systems
Lee, Kyung-Keun ; Ryu, Si-Wook ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 59~73
DOI : 10.5859/KAIS.2010.19.3.059
Along with advance of information technology, value of information is growing much more than ever. And nearly all organizations pay great attentions to information security to protect their own important informations against every kind of hazardous accidents. Therefore, organizations want to select best information security system among many possible alternatives. For this purpose, several fuzzy AHP decision making approaches can be utilized. In this study, we consider a number of qualitative and quantitative factors to evaluate security systems and then apply three fuzzy AHP approaches for simple case to compare the results from three approaches. We find that final decision depends on both fuzzy AHP methods and degree of fuzziness.
An Effect on Satisfaction and Loyalty of the Characteristics in Mobile Learning: According to Gender
Chung, Kyung-Soo ; Lee, Won-Bin ; Noh, Mi-Jin ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 75~103
DOI : 10.5859/KAIS.2010.19.3.075
This study analyzes a model appling value in the mobile learning. We investigate the interaction, ease of use, hedonic value, and utilitarian value considering importance factors in the mobile learning, and the customer values are found to influence the customer satisfaction. We analysis a relationship between these factors and the customer satisfaction, and the relationship between the customer satisfaction and the loyalty. Finally, we research difference among gender of the satisfaction on the mobile learning. To fulfill this purpose, the research model was designed from literature review, and the structural equation modeling technique was used to evaluate hypotheses. The major results of this study are as follows. First, the ease of use, hedonic value, and utilitarian value positively influenced the satisfaction, and the satisfaction had positive influences on the customer loyalty. But the interaction didn`t have positive influence on the satisfaction. Second, gender difference was found for some path coefficient. Male user`s interaction and ease of use has effect on the satisfaction, and Female user`s hedonic value and utilitarian value have influenced the satisfaction. When it consider the market share or the growth potential of the mobile learning industry, the results of this study will provide the useful information to manage mobile learning.
Investigating Information System Infusion: A Socio-Technical System Perspective
Kim, Hee-Woong ; Koh, Joon ; Choi, Su-Jin ; Kim, Ki-Ho ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 105~126
DOI : 10.5859/KAIS.2010.19.3.105
Many organizations have spent huge investments on information systems (IS) but are unable to achieve the maximum benefits expected. The problem of system underutilization of implemented IS is a major factor that causes the lackluster returns on organizational investments in IS. In light of the need for solutions to underutilization, researchers are beginning to explore IS infusion to enhance task performance. IS infusion is the extent to which an individual fully uses the system to enhance his or her task performance. So far, there has yet to be any significant finding or theory to explain the phenomenon. Therefore this study offers a conceptual framework on IS infusion based on the socio-technical system perspective. Particularly, this study investigates the influence of job fit, task competence, technology competence, self-determination with technology and self-determination with task on IS infusion. The analysis following the collection of empirical data found that job fit and self-determination with technology are positively related to IS infusion. This study serves as a basis for future research and suggests important implication to managers and system designers in promoting IS infusion.
Difference of Consumer Attitude based on Level of Product Information and Service Quality
Chang, Hwal-Sik ; Zhao, Ping-Cong ; Park, Kwang-Oh ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 127~147
DOI : 10.5859/KAIS.2010.19.3.127
The Effects of Cultural Characteristics on IT Infrastructure and Knowledge Management Activities
Choe, Jong-Min ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 149~179
DOI : 10.5859/KAIS.2010.19.3.149
This study empirically investigated the effects of both organizational culture(i.e., innovative, supportive and bureaucratic) and information technology(IT) infrastructure(i.e., knowledge storage, transfer and search IT) on the knowledge management(KM) activities(i.e., knowledge creation, sharing and application) in Korean manufacturing firms. We also partially demonstrated the impact of KM activities on the KM performance(i.e., KM satisfaction) of a firm. Through multiple regression analyses, it was found that innovative and supportive culture, and IT infrastructure have a positive impact on the activation of KM activities. The results of this study also showed that the innovative and supportive culture positively influence the adoption of IT infrastructure, and through the construction of IT, they have an indirect effect on KM activities. With a structural equation modeling technique, the causal relationships among organizational culture, IT infrastructure, knowledge management activities, and KM performance were confirmed. Hence, it is concluded that culture and IT infrastructure have direct effects on KM activities, and culture also indirectly influences KM activities through the adoption of IT infrastructure.
Smart Service: Determinants Influencing Individual users` Intention to Adopt AppStore and the Moderating Effect of Value
Kim, Geun-A ; Song, Young-Me ; Kim, Sang-Hyun ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 181~208
DOI : 10.5859/KAIS.2010.19.3.181
As knowledge-based society comes to the fore, sharing knowledge becomes a hot issue. Among various types of knowledge, a significance of software(applications) and contents is a huge in a current society. Moreover, along with appearance of smartphone, for instance iPhone, Application Store(also known as AppStore) utilized as a common gateway for sharing software and contents, brings a big interest for many users and developers. However, prior research to understand users` behavior on AppStore has been a scant. Therefore, the main purpose of this study is to investigate the impact of key smart service environmental factors on AppStore in order to empirically explain users` psychological feelings of intention to use AppStore. Based on a well-known technology adoption model, TAM, the study incorporates three main characteristics(user, society, and service) with six constructs(Innovation, Enjoyment, Subjective Norm, Information Level, Content variety, and Cost), influencing perceived usefulness, which then affects users` intention to use AppStore. Results provide evidence that support the tested hypotheses. The implications of the findings suggest a new theoretical work for future AppStore research and offers suggestions that the researchers and practitioners of AppStore should consider regarding the development of application and contents.
Moderating Effects of Personal Innovativeness on the Relationship between Perceived Usefulness, Subjective Norm and Intention to Use Mobile Internet
Shin, Hyun-Sik ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 209~236
DOI : 10.5859/KAIS.2010.19.3.209
Recently, utilization of mobile Internet services is rapidly increasing. To properly accelerate the vitalization of mobile Internet usage, we have to know exactly about the factors affecting potential users` value recognition and intention to use. Technology acceptance model (TAM) is one of the most powerful reference framework for the individual user`s adoption of IT innovations. This research borrowed core concept of TAM, and tried to explain users` intention to use mobile Internet by understanding the direct and indirect effects of subjective norm and perceived usefulness. To increase the explanatory power of the model, this paper introduced personal innovativeness as a key moderator variable. The research findings include; i) subjective norm has strong positive influence on perceived usefulness and intention to use, ii) perceived usefulness has positive influence on intention to use, iii) the influence of subject norm is greater than that of perceived usefulness, iv) positive influence of subjective norm on the perceived usefulness and intention to use are significantly stronger in the case of low personal innovativeness sub-group than the case of high personal innovativeness sub-group, and v) high personal innovativeness sub-group have shown strongly positive influence of perceived usefulness on the intention to use while there is no such significant relationship in the case of low personal innovativeness sub-group. Based on these findings, this paper proposed several guidelines to increase the adoption and the usage of mobile Internet; i) word-of-mouth is extremely important, ii) to form a good word-of-mouth, it will be very important to make early adopters and heavy users have positive direct experiences of using mobile Internet.
Exploring the influences of service quality on knowledge sharing intentions in IT service
Park, Jun-Gi ; Yoon, Jung-In ; Lee, Jung-Woo ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 237~261
DOI : 10.5859/KAIS.2010.19.3.237
IT service is increasing becoming a critical resource firms have to utilize effectively and efficiently. As the importance of IT service increases, the knowledge sharing between IT service people and users becomes more and more important. In this study, the IT service quality is posited as a critical independent construct that influences knowledge sharing attitude of users which in turn change the knowledge sharing intention. Service satisfaction is placed as a mediator between the quality and attitude to compare direct and indirect effect in the model. Results show that (1) IT service quality influences the knowledge sharing attitude of users directly, and indirectly through service satisfaction, (2) at the same time, however, the direct path from quality to attitude is found to be stronger than the indirect path through satisfaction, and (3) interestingly, satisfaction seems to have no direct effect on intention, but only through the attitude change as can be inferred from the theory of reasoned action. Outcome of this study implies the importance of IT service quality in improving the knowledge sharing activities between users and developers, and interestingly the aim of quality would not be targeted on satisfaction but on attitudinal changes.
A Study on Design of Medical Advice Support System in Emergency using Agent System
Kim, Kyoung-Hwan ;
The Journal of Information Systems, volume 19, issue 3, 2010, Pages 263~278
DOI : 10.5859/KAIS.2010.19.3.263
Emergency Medical Service(EMS) requires a system that supports the communication between emergency medical technicians (EMT)s and the doctor in the emergency department. Because the rapid triage and on-site treatment of patients need doctor`s medical advice. However, a system to assist the doctor assign for medical advice does not exist in Korea. This paper suggests a medical advice support system that focuses on appropriate doctor assign and real-time communication among the ambulance, the Emergency Medical Information Center (EMIC), and the doctor using an agent system. We expect that the system can help to solve the problems affecting prehospital EMS and improve its general quality.