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REFERENCE LINKING PLATFORM OF KOREA S&T JOURNALS
> Journal Vol & Issue
Journal of the Korea society of IT services
Journal Basic Information
Journal DOI :
The Korea Society of Information Technology Services
Editor in Chief :
Lim Gyu Geon
Volume & Issues
Volume 9, Issue 4 - Dec 2010
Volume 9, Issue 3 - Sep 2010
Volume 9, Issue 2 - Jun 2010
Volume 9, Issue 1 - Mar 2010
Selecting the target year
A Study on Technology Characteristics of IT Convergence Service and Application Technology for Industrial Convergence
Kim, Dong-Kwan ; Baek, Dong-Hyun ; Jin, Heui-Chae ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 1~20
The IT convergence industry is expected to create some high added-value, yet the IT convergence service is still in its introductory stage, which requires the utilization of yet to be tried future technologies and development methodologies that have been never tried in the past; therefore, there is certain risk involved regarding the success of development during the introduction of service and the development of technology. From such perspective, this study found examples of the services in the IT convergence industries and the application technologies for the realization of those services; and conducted a research based on the examples, using the technical Characteristics classification; and based on the result, analyzed the standards and the peculiarity of technologies employed for the IT convergence service and the correlation and the complementarity between them; also identified the standards and the peculiarity of technologies required by the IT convergence services and analyzed the correlation between them; and finally analyzed the compatibility between the IT convergence services and the applied technologies. The conclusion of this study is expected to be utilized for selecting technologies for the introduction and the operation of the optimal IT convergence service and as a benchmark as well.
A Study of Factors Affecting Mobile Widget-based Personalized Services
Lee, Ji-Eun ; Shin, Min-Soo ; Woo, Jung-Eun ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 21~42
As digital convergence and mobile services evolve, personalization becomes one of the most important factors attracting customers. Personalization means functions offering individually customized services with relevant contents using information on individual preferences. This sort of personalized services has attracted great attention of a large part of online firms. One of representative services of such personalized services is a mobile widget service. In this study, we identified seven antecedents affecting the quality of personalized mobile widget services and empirically investigated which antecedent has a significant effect of the quality of personalized mobile widget services. In addition we carried out empirical investigation into the effect of the quality of personalized mobile widget service on user satisfaction and trust. As a result of this research, we revealed that seven variables including information services affected components of personalized services, and usefulness and perceived benefit as components of personalized services affected user trust and satisfaction for personalized services.
The Effects of Cellular Phone Service Quality and Switching Barrier to Customer Satisfaction and Loyalty in Korean Mobile Telecommunication Market
Zu, Hyung-Lyul ; Lee, Jin-Choon ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 43~72
The Korean mobile telecommunication service market is faced with a tremendous competitive period, in which the market is entering into the maturity stage with launching of the 3rd generation service and with introduction of mobile number portability. In general, it is more important to sustain the old customers than to attracting new customers, as the life cycle of an industry is entering the maturity stage in which the growth rate of new customers is decreasing gradually or becoming stagnant. Until now, many researches had tested whether the customer satisfaction and loyalty were the core factors of sustaining customers or not. Also service quality and switching cost were given a remarkable attention for their possibility of exogenous factors, which could exercise effects to customer satisfaction and loyalty. In the same context, mobile telecommunication business has to seek a way to maintain the existing customers instead of promoting new customers. So this study investigates whether the service quality and switching barrier of mobile telecommunication could have effects on the customer satisfaction and loyalty, which are recognized as an efficient means to sustain the current customers. In order to test the hypothesis on the effects of service quality and switching barrier of mobile telecommunication to customer satisfaction and loyalty in Korean telecommunication industry, this study collected the questionnaire response data of students including middle and high school students and undergraduates, who are regarded as the major customers in that mobile telecommunication industry.
A Study on Promoting Senior Citizens' Use of e-Government Services as an Effective Means for Reducing Digital Divide
Kwon, Moon-Ju ; Choi, Yeon-Sook ; Kim, Tae-Ung ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 73~92
E-government refers to the delivery of government information and services online through the Internet or other digital means. Unlike traditional structures, e-government systems are two-way, and available 24 hours a day, seven days a week. The interactive aspects of e-government allow both citizens and bureaucrats to send and receive information. Criticism about the provision of e-Government services, however, has proposed a more user-oriented approach. The user needs to be placed at the center of the development and the provision of e-Government services. Furthermore, e-government literatures seldom explore acceptance issues among the aged. Attempting to address this gap, we take the approach based on a combination of Technology Acceptance Model and Theory of Planned Behavior, with data gathered via a questionnaire from service users over 50 years and older. The findings indicate that perceived usefulness, ease of use, subjective norms, trust, visibility, facilitating conditions and political efficacy are direct or indirect predictors of citizens‘ intention to use an e-government service. Implications of this study for research and practice are presented.
The Effect of User Characteristics on the User Involvement in EA Implementation : Focusing on Public Sectors in Korea
Cho, So-Yun ; Lee, Young-Joo ; Yang, Jung-In ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 93~105
Enterprise Architecture has become a key tool for transforming business process, data, IT and application resources. The "Efficient Adaptation and Management of Information System Act" was established to support the planning and development of the information system in order for the public sector to adopt Information Technology Architecture (EA) into its organization through the act. Until now, the study of EA has been mainly focused on concepts, methodologies and success factors for the implementation of EA. User involvement, which is one of the critical factors in adopting information systems, has been rarely studied in the field of EA research. The purpose of this study is to identify the effects of user characteristics on user involvement in EA implementation. After discussing intrinsic motivators and situational motivators as predictors of user involvement, a research model were developed and tested using survey data. The results showed that among intrinsic motivators, perceived competence had a strong positive effect on user involvement. Some implications were discussed for implementing and utilizing EA for public agencies.
Research on the Typical Mis-Conceptions on Enterprise Resource Planning
Shin, Hyun-Sik ; Kim, Sang-Hoon ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 107~127
Typical misconceptions on Enterprise Resource Planning (ERP) among practitioners and researchers are reviewed. Companies can make, buy, or rent ERP solutions, but typically, ERP is conceived as ready-made, off the shelf application software package. The benefits of ERP adoption are frequently generalized without proper clarification of the requisite conditions. The specific outcomes of ERP adoption are not adequately differentiated from those of general computerization. To avoid the side-effects caused by those misconceptions, we 1) clarify the concept of ERP and the methods of sourcing it, 2) specify the requisite conditions for the benefits from packaged ERP solutions, and 3) explain the generic characteristics of ERP, direct effects and resultant possible outcomes of the adoption of ERP.
Factors Affecting the Usage of an ERP System in Operation : A Socio-technical View with User Orientation
Cho, Eun-Kyong ; Min, Dai-Hwan ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 129~149
Although many organizations have implemented and used ERP systems for years, industry reports point out that the usage level does not reach their expectation. As a result, they do not enjoy the benefits from the investment into ERP systems. This study attempts to develop a research model and test the model empirically for identifying factors that affect the usage of an ERP system at a public organization. This study has classified potential factors into three groups of technical system characteristics (usability, usefulness), organizational support characteristics (operational support, education and training, evaluation and measurement), and user characteristics (organizational citizenship, self-efficacy). Then, a structural equation model has been established on the basis of previous literature and tested with empirical data. In summary, this study has found that self-efficacy, usefulness, and operational support have an effect on the ERP usage. Self-efficacy is the strongest factor; Usefulness is the second; and the third is operational support. On the contrary to the previous literature, this study has not found a significant effect of organizational citizenship on the usage. The result confirms that an organization can increase the ERP usage by improving the usefulness of an ERP system to some extent. However, to boost the usage further, the result implies that organizations need to strengthen the self-efficacy of their members by reinforcing operational support, providing education and training steadily, and establishing an evaluation mechanism in relation with the ERP usage.
A Design and Implementation of Multimedia Contents Delivery System Using the ZigBee
Kim, Min-Sung ; Chung, Yeong-Jee ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 151~161
Recently, as the era of ubiquitous has arrived, an infrastructure for the short-distance wireless communication has been extended socially, and thus a variety of services are being proposed. The Multimedia Contents Delivery System using the ZigBee, in particular, has an important stance in enlargement of a variety of services in the aspect of individual-oriented service support though Wireless Personal Area Network (WPAN). Nonetheless, the ZigBee, or the IEEE 802.15.4 Standard, has many restrictions on the Multimedia Contents Delivery System due to the low data transport rate. In order to improve the ZigBee which presents a limit on the transport rate at the IEEE 802.15.4 Standard, this thesis has designed the burst mode which is a method of transmitting a certain amount of data in block units at a high speed without any stoppage until the completion of the transmission. Also, to provide a Multimedia Contents Delivery Service with an application of the normal data transmission mode, it improved the transmission performance of the ZigBee. In addition, for the Multimedia Contents Delivery Service under the ubiquitous environment, it designed and implemented a broadcasting Multimedia Contents Delivery System based on the ZigBee to conduct a comparative analysis on the data transmission performance according to the transmission method.
Channel Assignment Sequence Optimization Under Fixed Channel Assignment Scheme
Han, Jung-Hee ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 163~177
In this paper, we consider a channel ordering problem that seeks to maximize the service quality in mobile radio communication systems. If a base station receives a connection request from a mobile user, one of the empty channels belonging to the base station is assigned to the mobile user. In case multiple empty channels are available, we can choose one that incurs least interference with other channels assigned to adjacent base stations. However, note that a pair of channels that are not separated enough generates interference only if both channels are assigned to mobile users. That is, interference between channels may vary depending on the channel assignment sequence for each base station and on the distribution of mobile users. To find a channel assignment sequence that seems to generate minimum interference, we develop an optimization model considering various scenarios of mobile user distribution. Simulation results show that channel assignment sequence determined by the scenario based optimization model significantly reduces the interference provided that scenarios and interference cost are properly generated.
A Message Monitoring Framework for Tracing Messages on JBI-based Enterprise Service Bus
Choi, Jae-Hyun ; Park, Jae-Won ; Lee, Nam-Yong ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 179~192
In order to resolve the problems of traditional Enterprise Application Integration (EAI) for system integration and to establish flexible enterprise IT environments, Enterprise Service Bus(ESB) which have distributed architecture and support Service Oriented Architecture(SOA) has introduced. Particularly, JBI which developed by the Java Community Process is most widely used to implement ESB for advantages of Java technology. In ESB based on JBI, reliable message delivery is very important to ensure stability of services and systems because it is a message driven architecture. But, it is difficult to verify messages and trace messages when system fault or service error occurred because JBI specification is not enough to address them. In this paper we has proposed the Message Monitoring Framework for JBI-based ESBs which for using in monitoring messages efficiently. It provides foundations for gathering and tracing message-related information about component installation, message exchange, service deploy by using proxy-based change tracking and delegation mechanism for data processing. The proxy which used in our solutions collects data about message automatically when it changed, and the delegation mechanism provides users flexibility for data processing. Also, we describe the performance evaluation results of our solution which is acceptable. We expect to it enables users to ensure reliability and stability of the JBI-based ESB by systematic monitoring and managing messages being used to interact among components.
SOA Development Methodology Based on Service Ontology
Choi, Ko-Bong ; Park, Sei-Kwon ; Ryu, Sung-Wan ;
Journal of the Korea society of IT services, volume 9, issue 2, 2010, Pages 193~203
Service-Oriented Architecture (SOA) is a new trend for the design of application architecture to enhance the degree of share and reuse with the concept of service. It comes from the current situation where the business environments are changing rapidly and therefore competitions are getting bitter. To cope with such business challenges, business (and/or applications) architecture needs considerably flexibility and reusability, and that's why SOA is accepted as one of the most effective framework for the business applications in these days. In this paper we propose an analysis and design methodology for the applications of SOA. To implement the proposed methodology, the service ontology needs to be defined first, and the tasks such as service profiling, workflow design and service orchestration need to be followed. To validate the expected effects on flexibility and reusability, the proposed methodology was compared with CBD (Component Based Development).