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REFERENCE LINKING PLATFORM OF KOREA S&T JOURNALS
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Journal of the Korean Society for Quality Management
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Journal DOI :
The Korean Society for Quality Management
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Volume & Issues
Volume 38, Issue 4 - Dec 2010
Volume 38, Issue 3 - Sep 2010
Volume 38, Issue 2 - Jun 2010
Volume 38, Issue 1 - Mar 2010
Selecting the target year
A Process Based Service Identification Methodology for Service Oriented Architecture Construction
Choi, Jin-Ho ; Lee, Jin-Mi ; Lim, Sang-Hyun ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 1~9
Service Oriented Architecture(SOA) is an enterprise-scale IT architecture for linking software resources available on the network. SOA is believed to become the future enterprise solution that promises the agility and flexibility by integrating business processes through composition of the software services across enterprises. The first step for SOA construction is to identify the services. In this paper, we present a process-based service identification methodology for SOA through a case study of an IT company. Our methodology is composed of three steps: Processes (business & technical processes) analysis and systems analysis, Service candidates selection, and Service evaluation and construction planning. This framework would be practical and could be accepted to other organizations as it has been developed through the real case.
The Value Innovation Strategy of the Korean Manufacturing Companies
Chung, Kyu-Suk ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 10~19
The competitive strategies of the Korean manufacturing companies have changed from the "cost leadership" strategy in the early developing stage since 1960's to the "stuck in the middle" position since 1990's in the face of emerging new cost leaders as the Chinese companies. The data on the strategic contents of the Korean manufacturing companies show that their strategies are seeking the value innovation through not only quality improvement but also cost reduction altogether rather than selecting one on the trade-off relation between the both competitive dimensions. Their strategic actions seem to be seeking the operational efficiencies through all the value chain activities rather than the strategic effectiveness by selecting and focusing on the specific competitive dimension, which is considered as a typical strategic approach. Their strategy seems to be non-strategic in the general sense. But their non-strategically looking behaviors can be reasonable enough for their sandwiched competitive position between the global quality leaders and following cost leaders. This paper explains why their strategies can be right through the theoretical explanations by using the quality-price elasticity approaches for the consumer behaviors. We can call their strategic activities as the value innovation strategy.
A study of organizational learning as a corporate competency : focusing on the mediate effect between quality management and business performance
Oh, Seok-Young ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 20~33
This study investigates the relationships of total quality management (TQM), organizational learning (OL) activities and business performance and examines the partial mediation effect of OL activities on business performance in Korean industrial manufacturing setting. Main target sample firms were all manufacturing companies listed in the Korea Composite Stock Price Index (KOSPI) and 206 firms participated. This study theoretically develops a conceptual model with 3 hypotheses regarding how TQM practices influence OL activities and how the OL activities partially mediate between the TQM practices and business performance. To examine these hypotheses, Structural Equation Modeling (SEM) was employed and an alternative model which includes a path between errors of leadership factor and OL construct was developed. The findings are TQM practices cannot directly influence business performance but indirectly impact business performance through OL activities. This study found that OL activities playa role as firms' critical competency to improve business performance.
Development of Compliance Collaboration Index for Trade Supply Chain
Kim, Hee-Soo ; Ma, Sun-Duck ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 34~41
This paper proposes the compliance collaboration index(CCI) which can be useful to measure the level of supply chain's compliance collaboration quantitatively. It can be shown that the proposed index is quite flexible when applied in real situations at the request of the index user. For instance, even if only one company of many companies in trade supply chain to be tested through the AEO certification test is not satisfied the required specification. the index is designed in such a way that the score can't be higher than a certain predetermined value. The proposed CCI can be used as the guidance for a trade company's collaboration process control strategy to increase the efficiency of compliance improvement activity. In this paper, we use the Analysis Hierarchy Process(AHP) which is one of the methods recommended by ISO/ICE as a measurement of weight to be assigned to the relevant parameters considered in the CCI.
A Study on the Statistical Structure and Additional Analysis of the 3-level Foldover Resolution IV Fractional Factorial Designs
Kim, Sang-Ik ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 42~51
For the fractional factorial designs, the resolution-IV designs can be used when we want to estimate the main effects and to investigate the structure of the non-negligible two-factor interaction effects, when the three-factor and higher order interaction effects are all negligible. However we need to add the additional treatment combinations in order to identify the influential interactions for the resolution-IV fractional factorial designs. In this paper we investigate the statistical structure for 3-level resolution-IV designs constructed by fold-over scheme and introduce a method for analyzing the influential two-factor interactions.
A Comparative Study of Job Characteristics on Six Sigma Belts and Non Belts: Focusing on Hackman and Oldham's Job Characteristics Model
Yang, Jong-Gon ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 52~63
The purpose of this study is to investigate whether or not belt's jobs represent a source of job enrichment that translates into positive job characteristics and satisfaction. Hackman and Oldham's 5 job characteristics, 3 critical psychological states and MPS are utilized for analyzing results of the study. The results indicate that Black and Master Black Belt's jobs have positive effects on all five job characteristics, 3 psychological states, and MPS score. However, the findings indicate that Black and Master Black Belt's jobs are no direct effect on job satisfaction suggesting that growth need strength controls on job satisfaction. The result shows that there is a support for the prediction that growth needs strength controls the effect of belt's jobs on job satisfaction.
Information Resource Management Using by Integrated Control Architecture
Kim, Jeong-Wook ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 64~74
Since management of information resources is getting more complicated in the distributed, heterogeneous computing environment, the capability of monitoring and controlling the dispersed information resources is perceived as a critical success factor for the effective enterprise-wide information resource management. Integrated Control Architecture(ICA) provides that capability. Utilizing such architecture, we can manage corporate information resources more efficiently, perform impact analysis for changes in information resources, and alleviate the human effort by automating the monitoring of critical information resources. In this paper, we propose a conceptual framework and metamodel of ICA.
An Exploratory Study on Foreign Labor Standards Accreditation Systems on Outsourcing Manufacturing Firms
Hwang, Yong-Sik ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 75~84
Recently, foreign labor standards accreditation system has been emerged as more firms outsource manufacturing works to global vendors focused manufacturing. This paper discuss and compare three major private labor accreditation systems and evaluate what kind of problems may emerge if they become the major global standards for labor practices. This paper concludes that private labor standards accreditation system needs more transparency in the process and should improve accountability by including other stakeholders in the process.
A Study on the Product-Service Valuation of Handset Manufacturer using Fuzzy Integral
Yang, Hyo-Seok ; Hwang, Eui-Yeong ; Yoo, Choon-Burn ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 85~95
In this paper we propose a product-service valuation model which is usable as a decision-making tool in order to attain a competitive advantage in service in the manufacturing industry. With this purpose, service quality, product quality and costs as valuation criteria are selected. Also, the paper utilizes an AHP model in order to differentiate a fuzzy theory and valuation factors to ensure objectivity in the evaluated results while excluding subjective factors in conducting the product-service valuation. Accordingly, the product-service valuation model and valuated results proposed in this paper are expected to be useful as a basic data for decision-making in order to draw competitive advantage strategies of service in the manufacturing industry.
Nonprametric Inference of Shelf-life in Drug's Stability Study
Kim, Tai-Kyoo ; Park, Sang-Gue ; Ha, Myung-Ho ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 96~100
The shelf-life of pharmaceutical products is the time that the average product characteristic remains within an approved specification after manufacture. Since the true shelf-life of a drug product is typically unknown, it has to be estimated based on assay results of the drug characteristic from a stability study usually conducted during the process of drug development. The nonparametric statistical methods of assessing the shelf-life of drug are considered with the current FDA regulations. Some simulation studies of nonparametric methods are also presented with the discussion.
An Empirical Study on the Effect and Operation of QMS
Lee, Deok-Soo ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 101~107
In 2008, a review was made to analyze the effect of the certification of ISO 9001 quality management system in the almost same methods used for a similar review in 2001. Based on the two reviews, this research is to compare and contrast the changes made in between. The results show that the overall satisfaction for the certification has increased over 7 years, along with other beneficial changes, such as decreased cost and increased productivity. However, there has been no significant change in the establishment of the quality management system and in the level of customer satisfaction. ISO 9001 quality management system construction appears which effects variously on the all enterprises management, therefore this is very important strategy for preparing the keen enterprises competition.
An Empirical Study on How the Quality Attribute and the Perceived Quality Effect to the Customer Attitude for Agricultural Products and Food Industry
Choi, Hyun-Woo ; Ree, Sang-Bok ;
Journal of the Korean Society for Quality Management, volume 38, issue 1, 2010, Pages 108~114
In this research, we study to find core factor of the perceived quality of internal quality and external quality factors on agriculture products and food industry. By empirical research, we prove that the perceived quality effects to the customer attitude on agricultural products and food Industry. The results of this research can contribute in working-level practical use about quality problem in agriculture products and food industry. The latest interest of customer attitude on agricultural products and food Industry is being rosed.