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REFERENCE LINKING PLATFORM OF KOREA S&T JOURNALS
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Journal of the Korean Society for Quality Management
Journal Basic Information
Journal DOI :
The Korean Society for Quality Management
Editor in Chief :
Volume & Issues
Volume 42, Issue 4 - Dec 2014
Volume 42, Issue 3 - Sep 2014
Volume 42, Issue 2 - Jun 2014
Volume 42, Issue 1 - Mar 2014
Selecting the target year
A Study of Performance Analysis for the Productivity Innovation Partnership Program
Kim, JaeGon ; Kim, ByungSoo ; Kim, ChongMan ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 269~278
DOI : 10.7469/JKSQM.2014.42.3.269
Purpose: The purpose of this study was to analyze the results of the productivity innovation partnership program and propose the method for improvement. We investigated 90 companies which are sub-contractors of Samsung Electronics, LG electronics, POSCO and so on. Methods: We developed and carried out a survey and analyzed the results of the program. The interviews are also performed. Results: This study shows that the partnership program is a effective method for improving quality and productivity of sub-contractors and it is necessary to extend coverage of this program. Conclusion: We suggested some improvement points of the partnership program and they are to be applied in the next year. The results show that the suggestion is helpful and valuable.
A Study on the development quality control by application of QFD and Stage-gate in defense system
Jang, Bong Ki ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 279~290
DOI : 10.7469/JKSQM.2014.42.3.279
Purpose: The purpose of this study is to propose adoption of QFD and Stage-gate in order to analyze the quality of korea defense system. Methods: Drawing change data of initial production phase in korea defense system were anlayzed and a practical method was proposed. Results: The results of this study are as follows; Off line Quality Control should be introduced in development phase. Specially, in case of defense system, the best method is QFD(Quality Function Deployment) and Stage-gate process. At first, QFD 1 step defines product planning from VOC(Voice Of Customer), QFD 2 step specifies part planning from product planning, QFD 3 step defines process planning from part planning, QFD 4 step defines production planning from previous process planning. Secondly, Stage-gate process is adopted. This study is proposed 5 stage-gate in case of korea defense development. Gate 1 is located after SFR(System Function Review), Gate 2 is located after PDR(Preliminary Design Review), Gate 3 is located after CDR(Critical Design Review), Gate 4 is located after TRR(Test Readiness Review) and Gate 5 is located before specification documentation submission. Conclusion: Off line QC(Quality Control) in development phase is necessary prior to on line QC(Quality Control) in p roduction phase. For the purpose of off line quality control, QFD(Quality Function Deployment) and Stage-gate process can be adopted.
A Study on the Estimation of Shelf-life for 155mm propelling charge KM4A2 using ASRP's data
Yoon, Keunsig ; Park, Sangwon ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 291~300
DOI : 10.7469/JKSQM.2014.42.3.291
Purpose: The purpose of this study is to provide a statistical method from the data of ASRP's results and to apply to the reliability assessment of 155mm propelling charge, KM4A2. Methods: The accumulated data through ASRP for 155mm propelling charge were analyzed using regression analysis and MINITAB reliability analysis. The analysis methods used for this study were applied to statistical data types such as continuous data, binominal data. Results: The results of this study are as follows; The failure of 155mm propelling charge is mainly due to the broken charge bag, the decline of stabilizer content. The shelf-life(B5) regarding broken charge bag is 21.1years. The stabilizer content decrease with 0.0227%/year and safety storage period of propellant is 34.6years. Conclusion: The shelf-life of 155mm propelling charge determined by charge bag is estimated 21.1years.
An Improvement of Expendable Bathythermograph Measurement Mechanism for Anti-Submarine Warfare
Shin, Sang-Sik ; Cho, Hwan Hwi ; Park, Seung Soo ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 301~310
DOI : 10.7469/JKSQM.2014.42.3.301
Purpose: The purpose of this study is to improve a mechanism of expendable bathythermograph measurement by balancing wire resistances between plus wire part and minus wire part and by removing effects of sea water resistance between XBT(Expendable Bathythermograph) and temperature recorder. Methods: The problems are exactly found out through the analysis of XBT and temperature recorder circuit. A process of XBT manufacturing that balances wire resistances between plus wire part and minus wire part is added. Results: The results of this study are as follows; the complicated test process such as temperature accuracy test with a cistern is substituted with a simple process of XBT manufacturing such as balancing wire resistances between plus wire part and minus wire part. Then, the temperature accuracy tolerance of XBT is improved up to
. Conclusion: Consequently, balancing wire resistances and removing effects of sea water resistance improve temperature accuracy of XBT and reduce expensive and harassing process of XBT manufacturing.
A Study on the Risk Identification Methods for Initial and Mass Production Stage of Military Products Using FMEA
Lee, Chang Hee ; Yang, Kyung Woo ; Park, Du Il ; Lee, Il Lang ; Kwon, Jun Sig ; Choe, Il Hong ; Kim, Sang Boo ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 311~324
DOI : 10.7469/JKSQM.2014.42.3.311
Purpose: It can deduce improvement plan that recognizes any risk factors in initial production and mass production by using FMEA and through this process, the appropriate criteria for defence items can be established. Methods: It proposes two methodology - Apply DT/OT data achieved from the beginning mass production stage based on FMECA data of the design stage, to risk management, and risk management plan that reflected line and field faliure data in case of is offered. Results: It proposes the risk management plan through Bayesian method and the risk identification that considered MTTF estimated value in case of initial production process. In case of mass production process, both risk identification by using fault occurrence frequency scores and Byaesian method, In case of the Initial production and mass production, it proposes use both two methods. Conclusion: A more realistic risk identification method can be applied, and by this method the quality improvement effect is expected.
A study on improvement of painting quality through a de-painting phenomenon of KUH-1 tail blade
Chang, In-Ki ; Kim, Young-Jin ; Seo, Hyun-Soo ; Jeon, Boo-Il ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 325~338
DOI : 10.7469/JKSQM.2014.42.3.325
Purpose: The purpose of this study was to explain de-painting phenomenon of KUH-1 tail blade and to propose useful solution of it by test. The proposed solution was evaluated by real flight, and then it applied to mass product to improve the paint qual ity of KUH-1 tail blade. Methods: This study investigated an adhesive ability of primer following surface sanding condition. The cross cut and scratch test were conducted to evaluate the adhesive strength. And the water flow test was designed to simulate a real flight condition under rain. Through water flow test, an optimal condition of tail blade to prevent a de-painting phenomenon was deduced. Finally, the improvement method was evaluated by real flight under rain. Results: The results of this study are as follows; The sequential polishing was most excellent method in primer painting quality. The results of test including cross cut, scratch and water flow showed that MIL-DTL-53039 paint with epoxy primer has excellent adhesive ability. To proof the effect of improvement, a real flight during a rain condition was conducted. Finally, the comparison between original and improved configuration was conducted. Conclusion: The painting quality of KUH-1 tail blade was improved through deriving an optimal painting condition. In detail, a condition of optimal sanding and a sort of primer and paint was showed. Finally, the reliability of tail blade was guaranteed through improving the quality of painting.
A Study on Result Analysis and Survey of User Requirements for Military Sleeping Bag
Lee, Jeong Mun ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 339~360
DOI : 10.7469/JKSQM.2014.42.3.339
Purpose: The objective of this paper was to analyze the requirements of the end-users by class after carrying out a survey on the user requirements for sleeping bags and utilize the result for effective product development. Methods: The test for difference in means by class was conducted through one sample analysis and one-way ANOVA after the survey result has gone through a reliability verification, and an LSD (Least Significant Difference) test was conducted as a post-mortem method. Results: A significant result was derived from the survey on the user requirements for sleeping bags by method of use, use of combination of sleeping bag components or a sleeping bag alone. Conclusion: The significant result derived from the survey of this paper on the user requirements for sleeping bags can be utilized for effective development of sleeping bags.
The Study on Relation between Company's Efforts for Quality Management(6 sigma) and Financial Performance
Park, Jae-Young ; Ryu, Changheon ; Park, Minjae ; Kwon, Kyoung-Min ; You, Gunjae ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 361~372
DOI : 10.7469/JKSQM.2014.42.3.361
Purpose: In this paper, we investigate whether the endeavors for 6 sigma quality management by a firm have positive effects on its financial performance and the length of 6 sigma implemented period affects its financial status. Methods: We conduct the analysis using the data from Workplace Panel Survey 2009. We use multiple linear regression in order to analyze the relationship between the efforts for quality management and financial performance. Specifically, the return on assets (ROA) and return on equity (ROE) are investigated as dependent variables and the efforts for quality management as independent variable. The Box-Cox transformation and Cook's distance are also used. Results: As a result of the analysis, the indication is that companies that put effect into the six sigma quality management have a positive result in its financial status. In detail, the efforts for six sigma quality management have positive effects on total asset turnover ratio and six sigma implemented period on net income to net sales ratio. Additionally, companies with longer(shorter) period of six sigma program have more (less) improvement in its financial status. Conclusion: It can be concluded that the company's efforts for quality management positively influence financial performance.
A Study on the Effect of Project Sponsor Roles and Project Manager Competencies on the Project Performance Quality
Yun, Gunsang ; Yoo, Wangjin ; Lee, Joonghwan ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 373~386
DOI : 10.7469/JKSQM.2014.42.3.373
Purpose: This paper seeks to analyze the relationship between project sponsor roles and project manager competencies which may account for project performance quality. Methods: After an extensive literature review, the structural equation modeling was conducted test the research model. The data was collected from project manager training course attendees by the questionnaire. Results: The results of structural equation modeling show that project sponsor roles effect on project manager competencies. Project manager competencies have a positive effect on project performance quality. Conclusion: The authors demonstrate that project sponsor external roles are related positively to project performance quality. And project manager professionalism has a positive effect on project manager communication. A number of significant findings are reported including the empirical verification that project sponsor roles, and project manager competencies may all be directly related to project performance quality.
A Study on the Factors Affecting the User Resistance in Social Network Service
Park, Eunkyung ; Choi, Jeongil ; Yeon, Jiyoung ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 387~406
DOI : 10.7469/JKSQM.2014.42.3.387
Purpose: The widespread use of social network services (SNS) has caused users concern about the disclosure of their privacy or personal information. The purpose of this study is to analyze the factors of privacy concern and self presentation that affect the user resistance in the use of social network service. Methods: This study verifies the factors that affecting the user resistance in SNS. The research model suggested in this study is tested via a survey of 260 SNS users. SPSS and Smart PLS had been used to test the suggested hypotheses. Results: This study shows that privacy experience, privacy awareness, self esteem, and social desirability significantly influence perceived risk and that privacy awareness, self esteem, self efficacy, and perceived risk significantly influence perceived trust. It also verifies that perceived risk and perceived trust positively affect user resistance. Conclusion: This paper suggests that high awareness on privacy of SNS user encourages the SNS companies to consider the privacy protection mechanism for eliminating various factors that affecting the risk. This study also shows that the privacy calculus model applies to understanding the mechanism on resistance of SNS user.
A study on the influence of supply chain management efficiency on the training supporting project in small and medium-sized enterprises
Seo, Yohan ; Kim, Kwang Yong ; Sung, Jong Su ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 407~424
DOI : 10.7469/JKSQM.2014.42.3.407
Purpose: The purpose of this study was to propose supply chain management efficiency by analyzing moderating effect on the training support project in small and midium-sized enterprise. Methods: The collected data through the survey were analyzed using multi?regression analysis. The measurement tools used for this study were divided into three dimensions such as personal characteristics, supportive environment and training effect. Results: The results of this study are as follows; first, it was found that the effects of personal characteristics and supportive environment were significant on training effect. Second, significant differences were found between supply chain management active group and inactive group. Third, moderating effect of supply chain manage efficiency was found between variables. Conclusion: SME supporting project in training program needs supply chain management efficiency for training effect. Supply chain management needs to be promoted in SMEs not only for performance but also for their workplace learning and learning culture.
A Study on BSC development and Strategy execution plan for Private education service field
Jeong, Min-Eui ; Yu, Song-Jin ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 425~444
DOI : 10.7469/JKSQM.2014.42.3.425
Purpose: This study aims to overcome the problem of private education market environment which is polarized into commercialized large private education institutions and small and medium sized private education institutions in a poor business environment, and develop systematic performance measurement model applicable for small and medium sized private education institutions. Methods: To develop the BSC which measures financial and non-financial indicator in a balanced manner and introduce the BSC into private education institutions that contain conflicting goals "EDUCATION" and "PROFIT". In particular, Utilizing the methodology of AHP, the priority of strategies and execution assignments are derived. Results: BSC model was developed and introduced by cooperating with executives of the private education institution. Moreover, the study permits to achieve the strategy, enterprise-wide vision and mission by deriving strategy map and applying it to the private education institution. To measure the performance of BSC model instruction, KPI corresponding to the strategic objectives of each perspective was derived. Conclusion: BSC model generally introduces to large-sized companies and public institutions. In this study, BSC model is developed by focusing on small and medium sized private institution. Furthermore, this study is more than simple model development, it makes a connection with achievement of strategic objectives, enterprise-wide vision and mission through strategy map and strategy execution method. Through the developed BSC model and strategy execution method, utilization plan in practice and customized model for private education institutions coexisting profit and non-profit objectives were developed, and academic implications were presented.
The Effect of Hospital Web Service Quality on Initial Trust and Off-line Visit Intention: Focusing on Medium and Small Size Hospital
Kim, Sang-Han ; Cho, Chul-Ho ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 445~458
DOI : 10.7469/JKSQM.2014.42.3.445
Purpose: Present study was designed to examine the casual relationships among web service quality, customer satisfaction, initial trust and off-line visit intention in hospital website. Research object was limited to web service quality of general hospital. We applied path analysis model in order to test the hypotheses and research model. Methods: Survey tool, that is, Questionnaire had obtained validity through literature survey, exploratory survey and pretest and sample 320 was selected. For statistical treatment of pretest and main analysis, SPSS18.0 and AMOS18.0 were employed and Structural equation model was employed as analysis method. Results: Result of this study shows as follows. Factors of web service quality have an effect on customer satisfaction and initial trust, both of customer satisfaction and initial trust have an effect on off-line visit intention. Also customer satisfaction affects initial trust. Especially, customer satisfaction and initial trust were empirically confirmed as the important factors preceding off-line vis it intention. Conclusion: Therefore, present study shows that customer satisfaction and initial trust are important factors that medium and small size hospitals have to emphasize to raise performance. However, present study has some limitations to additionally research in the future.
A Study on the Effects of Innovation Competency on the Management Quality Activities Based on Malcolm Baldrige Model
Oh, Jae Won ; Kim, Kwang Soo ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 459~476
DOI : 10.7469/JKSQM.2014.42.3.459
Purpose: This study was designed to identify whether organizational characteristics of Korean companies can make differences in innovative capability and Malcolm Baldridge management quality standard. In addition, based on the results and by verifying the influence of the innovative capability to management quality activity, it was to investigate the relations between the two factors. Methods: The subjects of this study were workers at major companies and small-and-medium sized companies. T-test was used to identify differences in innovative capabilities of industrial and age, position classifications, and regression analysis was employed to verify the influences of the innovative capability to the management quality activity. Results: The size of company caused some differences in market innovative sector regarding innovative capability. Management quality activity showed differences because of the sizes of companies and their supply types, while innovative capability influenced on all sectors of management quality activity. Conclusion: In this study Malcolm Baldridge management quality standard was applied to Korean companies. The results verified the meaningful influence of innovative capability to management quality activity. This means that the management quality activity can make a better performance when the innovative capability is good enough. Thus, the enhancement of management quality activity requires the boost of innovative capabilities of organization members.
The Role of Open Business Model in Technology Commercialization
Park, Hyo J. ; Shin, Wan S. ; Ju, Yong J. ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 477~496
DOI : 10.7469/JKSQM.2014.42.3.477
Purpose: This paper has examined the impact of open innovation business model in technology commercialization with the data from 30 companies of manufacturing firms in South Korea. Methods: The findings provide support for distinguishing five hypotheses relating to development time, IP management, sales, firm size and R&D intensity. To test the hypotheses, data were collected using via e-mail and fax. Small and medium-sized (less than 300 employees) and large industrial firms were chosen for this study. Results: The result shows that openness in its business model is positively associated with successful technology commercialization. Conclusion: The major findings and the implications are: First, as the business model gets more open, development period of technology will be more favorable which gets benefit from rising costs of innovation. Second, as the business model gets more open, large portion of sales are created from new products. Thus, the problem of shorter product life in the market which affects large portion of market revenue can be solved through an open business model. Third, in general, R&D intensity, firm size and the level of IP management affect determination of business model types. The findings also suggest that companies need to increasingly address their external technology exploitation process instead of focusing on their internal innovation processes.
A Study of Integration of Total Quality Management and Technology Management - Activation of Corporate Social Responsibility based on Relationship of Indirect Employment and CSR
Park, Jong-Pil ; Kim, Hyung-Wook ; Lee, Yung-Kwan ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 497~508
DOI : 10.7469/JKSQM.2014.42.3.497
Purpose: The purpose of this study is to show whether there is a relationship between companies that promote CSR and hire indirectly as opposed to companies that only hire directly. Research results show that it is actually beneficial for the economy when companies implement the CSR, especially during times of economic recession. Methods: We have used data by collecting from the top 100 companies in Korea, which are the number of permanent employees, stock market registrations, companies that implemented the CSR, hiring directly and indirectly, etc., and analyzed them to carry out the regression analysis. Results: Research has shown that when companies implement the CSR and has many permanent employees, they also tend to hire employees indirectly. Conclusion: In the views of the whole economy, utilizing indirect hiring of employees can be a useful alternative, which can be accomplished by implementing CSR, and it must be recognized as the reason for producing more job opportunities within economies.
The Effects of Six Sigma Success Factors and Innovation Capability on Innovation Performance
Lee, Yong Keon ; Ryu, Tae Soo ;
Journal of the Korean Society for Quality Management, volume 42, issue 3, 2014, Pages 509~522
DOI : 10.7469/JKSQM.2014.42.3.509
Purpose: The purpose of this paper is to identify Six Sigma success factors and analyse the effects of Six Sigma success factors and innovation capability on innovation performance. Methods: The study build a research framework which include the variables of Six Sigma success factors, innovation capability, and innovation performance. A sample of 127 survey questionnaires is taken to test the proposal theoretical model through structural equations modeling using AMOS 20.0. Results: This study proves that there are the positive relationship between Six Sigma success factors, innovation capability, and innovation performance. It also confirms that there are the partial mediating effects of innovation capability between Six Sigma success factors and innovation performance. Conclusion: There are various factors affecting innovation performance of firms. This study provide the mechanism transformed from Sig Sigma to innovation performance.