This paper proposes an integrated model of customer loyalty in the context of Internet shopping based on a review of two competing perspectives - transactional and relational views. The research model suggests that the usability and trust associated with an Internet shopping site are key determinants of customer loyalty. In this paper, factors such as promotion, ease of use/navigation, and purchase facilitation are posited as major determinants of usability. Trust, on the other hand, is assumed to be influenced by the quality of communication, social shopping service, and safety level associated with an Internet shopping site. This paper also asserts that the lack of consideration for individual differences is one of the key reasons for the inconsistent and mixed research findings in user acceptance literature. In this regard, the elaboration likelihood model (ELM) is considered to be appropriate referent theory as it may theoretically explain why a particular information technology (IT) related message has varying influences on different adopters. The research model comprising 11 hypotheses was derived from and validated through a survey involving 271 university students. The partial least square(PLS) method was used to test the suitability of the research model and its hypotheses. Overall, the results suggest that the usability and trust associated with an Internet shopping site play an important role in acquiring loyal customers. In particular, the user's Internet shopping involvement is found to moderate the relationship between trust and customer loyalty.

The number of national research and development(R&D) projects have been continually increased, and it is necessary that the efficiency of investment of R&D projects have been improved during the last two decades. also the government has improved national R&D process and supporting tools for the projects. However, it is not enough to develop a quality model to evaluate the projects systematically. Therefore, a quality model for national R&D projects need to be revised. The quality model for the projects should be based on the global standard(ISO/IEC 9126). In this paper, the authors proposed a quality model for national R&D projects and took a case study for verification of the quality model. The quality model is defined in terms of functionality, reliability, usability, efficiency, portability and maintainability. Also, the authors suggest metrics for measuring the quality of products or services. finally, The productivity and quality of national R&D projects will be improved by the quality model.

File sharing technology is the most popular methodology through which consumers gain music from online. However, music file sharing and free downloads of music have caused terrible recession of traditional music industry. The purpose of this paper is to develop the underlying theory for understanding the acceptance of music file sharing technology and empirically test our theoretical model. We develop extended TAM model and explore the influencing factors on the user acceptance of music file sharing technology. Our study delivers a better understanding on consumers’ attitudes towards music downloads. By understanding the fundamental characteristics of technology that makes consumers enthusiastic, traditional music industry will gain managerial implications.

The rapid growth of blog has caused information overload where bloggers in the virtual community space are no longer able to effectively choose the blogs they are exposed to. Recommender systems have been widely advocated as a way of coping with the problem of information overload in e-business environment. Collaborative Filtering (CF) is the most successful recommendation method to date and used in many of the recommender systems. In this research, we propose a CF-based recommender system for bloggers to find their similar bloggers or preferable virtual community without burdensome search effort. For such a purpose, we apply the "Interest Value" to CF recommender systems. The Interest Value is the quantity value about users' transaction data in virtual community, and can measure the opinion of users accurately. Based on the Interest Value, the neighborhood group is generated, and virtual community list is recommended using the Community Likeness Score (ClS). Our experimental results upon real data of Korean Blog site show that the methodology is capable of dealing with the information overload issue in virtual community space. And Interest Value is proved to have the potential to meet the challenge of recommendation methodologies in virtual community space.

The Law of effective building and operation for the information systems took effect at Dec. 2005. Every government and public agency have to build own enterprise architecture(EA), sometimes it's called the Information Technology Architecture(ITA), by this law. The Ministry of National Defense(MND) built the enterprise architecture(EA) during 2006. 12$\sim$2007. 11 by this law too. We knew the specific characters of the public sector thru the EA project. The public sector is less active than commercial sector and most members of the public sector are just looking on the project as a spectator. So the most of key for the success of EA is how to catch the Sponsorship and Participation of members. In this paper we propose the effective building methodology for the Enterprise Architecture of public agency applying the MND-EA. The other governments and public agencies can build own the EA easily by the proposed methodology.

Many companies have implemented ERP systems to enhance their process competitiveness. Since most ERP systems down to date are implemented and managed on each separated business-unit or company level, such systems run short of the consideration about global business processes and global system managements. In order to integrate a successful global ERP, it is essential to apply the well-systematic implementation methodology which considers global standardization and global IT requirements. It is, however, the actual circumstance that such well-structured methodologies for global ERP implementation are hardly shown not only from domestic site but from foreign one. This paper indicates the global ERP implementation guideline with integrated approach including; the standard process design for efficient execution of global business; the ERP implementation method considering global IT requirements; and, the management method for global system operation. GSI ERP methodology is composed of 3 Phase：Global Strategy Planning, Global Template Construction and Global Roll-Out. Phase1; Global Strategy Planning contains Environment Analysis, GSI direction and Implementation Plan. Phase2; Global Template Construction contains Business blueprint, GSI operation design and Global template implementation. Phase3; Global Roll-out contains local business analysis, local ERP implementation and Global ERP Operation.

Many problems making the use and management of patents arduous is caused by the difficulty in knowing the proper value. This study has suggests the methods to evaluate the value of patents by using a quantitative assessment scale as an alternative or complementary measure instead of the existing subjective evaluation tools. This study is to find a method to determine the capability and level of research and establish the scheme of use and management of patents by using the citation index as a quantitative assessment measure. The data used in this paper has been obtained from a public-sector R&D institute, the K-Institute in Korea.

The uncertainty of software projects makes a big gap between the initial schedule/expense and the final one. Moreover, it is difficult for a project manager to reschedule and re-budget for reflecting the effects of changes in the software development. In this paper, we suggest EVM (Earned Value Management) to control the schedule and the expenses of an on-going software development project. In order to apply EVM to a software project, we consider turnkey contracts and propose the way to calculate the earned value for the software development. Finally, we illustrate our method with the case of N-company. We expect our EVM help to analyze and to predict the final schedule and the expense of a software development project.

The existing XML storage methods which use relational data model, usually store path information for every node type including literal contents in order to keep the structural information of XML documents. Such path information is usually maintained by an inverted index to efficiently process XPath queries for large XML documents. In this study, We propose an improved approach that retrieve information from the large volume of XML documents stored in a relational database, while using a segment-based inverted index for path searches. Our new approach can reduce the number of searching an inverted index for getting target path information. We show the effectiveness of this approach through several experiments that compare XPath query performance with the existing methods.

The purpose of this study was to introduce a case that used web2.0 techniques to overcome the limitations of current DACUM method. For the purpose, firstly, we summarized the characteristics and limitations of current DACUM as a method to develop an occupational curriculum. The summary indicated that the results of DACUM process are likely to be influenced by the selection procedure of out-performers. In addition, current DACUM method is difficult to be adapted to big organizations, difficult to reflect rapidly changing society, and lack of qualitative review for the findings. To overcome these limitations, Seoul city designed a transformed DACUM method based on web2.0 techniques. The most outstanding features of the transformed DACUM method were web-based peer review systems to validate the findings of DACUM workshop. We concluded that the transformed DACUM method was proper to big size organizations faced with rapid changes and some organizations with special needs to establish their training systems based on the results of job analysis. Finally, we discussed several practical tips for the Seoul city's method.

The wide spread of the Internet has become a momentum to promote informatization, and thus individuals, organizations, and government bodies are competitively participating in this kind of new wave. Informatization enables us not only to circulate and utilize information without any limitation but also to maximize users' benefits and convenience. On the other hand, it brings about negative effects-security incidents such as cyber terror, Internet fraud and technology leakage, etc. Evaluation on security level should precede over all the others in order to minimize damage by security incidents since it diagnoses current status on security as it is and can be used as a guideline for appropriate security management. In this study, evaluation domains, items and indicators of information security to evaluate information security are theoretically developed on the basis of critically reviewing the major existing research. And then the coincidence level(content validity, ease and reliability of evaluation) of each evaluation indicators are empirically analyzed through performing the field study of 83 information security experts.

Unlike physical goods, service consists of a chain of activities that allow the service to function effectively. In order to enhance customer experiences, service providers should innovate service processes. Service innovation refers to new or considerably changed service processes that deliver added value to the customers. Unfortunately, many of the activities are invisible to both service providers and consumers. In terms of service innovation, service visualization is very critical. When we visualize the current service process, we can identify its problems. This study suggests service blueprinting as a service innovation methodology. In order to demonstrate the usage of the methodology, this study examines departure/arrival services at the airport.

As the paradigm of communications changes from technology-centered service provision to human-centric services, the future wireless communication systems is expected to be able to provide user-centric customized and optimized services. In order to cope with such paradigm shift in communications, various research activities on next generation mobile communication systems are being carried by a number of international organization and research centers to take initiative in future ubiquitous wireless communication environment. In this paper we propose a generic research and development framework consisting of four different research and development phases, a vision and strategy establishment phase, a service development phase, a service reference model creation phase and future service foresight phase. In particular, we give prospect of future ubiquitous wireless communication services covering different service areas of future life style based on our research frameworks.

Since EA includes huge information of a company, it takes long time and high cost for company's employees to search for what they need. We try to make the foundation to solve this problem by using ontology technology based on semantic web. In this paper, we try to verify efficiency of EA ontology by developing ontology for Business Enterprise Architecture(BEA). The purpose of this paper is to develop BEA ontology to provide new information by reasoner and to discover new relations between matadata by using extracted information and data. The EA ontology we developed will provide the new way of access and use for companies. The experience of ontology development will help EA ontology development in various domains. In the future, the development of other EAs which has more information resources will help to solve problems for interoperability between different EAs.

In this paper, we present an application called Semantic Search which is built on different supporting technologies and is designed to improve traditional web searching. The Semantic Search is becoming crucial challenges on semantic web. The assessment and the implementation of the research on Semantic Search is not full-fledged whereas its research is highly interested. Also there exists only little research that offers a commercial use Semantic Search System that should be taken into the account in measuring the effectiveness of a Semantic Search System. This paper proposes an implementation and evaluation for the Semantic Search System. Firstly, we built Semantic Search System which includes a case of development and it's procedure. Secondly, We presented the measurement of our Semantic Search System's effectiveness. Finally, the evaluation offers useful implications to the researchers and practitioners to improve the research level to the commercial use.

The core of the semantic web is ontology, which supports interoperability among semantic web applications and enables developer to reuse and share domain knowledge. It used a variety of fields such as Information Retrieval, E-commerce, Software Engineering, Artificial Intelligence and Bio-informatics. However, the reality is that various errors might be included in conceptual hierarchy when developing ontologies. Therefore, methodologies and supporting tools are essential to help the developer construct suitable ontologies for the given purposes and to detect and analyze errors in order to verify the inconsistency in the ontologies. In this paper we propose a new approach for ontology error detection based on the Concept Lattices of Formal Concept Analysis. By using the tool that we developed in this research, we can extract core elements from the source code of Ontology and then detect some structural errors based on the concept lattices. The results of this research can be helpful for ontology engineers to support error detection and construction of "well-defined" and "good" ontologies.