• Title, Summary, Keyword: 문화 서비스

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The Effect of the Cultural Service Attributes and Cultural Consumption Propensity on the Cultural Services Satisfaction : Focused on Performance and Exhibit (소비자의 문화소비성향과 문화서비스속성이 문화서비스만족도에 미치는 영향 -공연, 전시를 중심으로-)

  • Ju, Young-Ae;Hong, Young-Yun
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.244-257
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    • 2016
  • This study investigates the effect of cultural service attributes and cultural consumption propensity on the cultural services satisfaction. Data was analyzed with factor analysis, cluster analysis, one-way ANOVA, cross tabulation analysis, regression analysis with SPSS ver. 18.0. The results were summarized as follows. The importance of cultural service attributes according to the type of cultural consumption patterns varied. And the cultural service attributes has positive influence on cultural services satisfaction in performance and exhibit. The result of this study can be used as a basic data for cultural service satisfaction by helping the understanding of increasing consumer satisfaction.

경기도 문화콘텐츠분야 창업보육센터 지원서비스가 입주기업 성과에 미치는 영향에 관한 연구 : 창업아이템의 사업타당성을 중심으로

  • Hong, Dae-Ung;Lee, Il-Han
    • 한국벤처창업학회:학술대회논문집
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    • pp.41-41
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    • 2017
  • 연구에서는 기존의 업종구분 없이 창업보육센터의 서비스와 입주기업의 성과와의 상관관계 분석과 관련된 연구들을 문화콘텐츠 분야의 기업 관점에서도 유의미한지 재 검증해보고, 또한 문화콘텐츠 기업의 특성상 아이템의 사업성이 입주기업의 성과에 유의미한 영향을 미치는지에 대해 검증하고자 한다. 그래서 문화콘텐츠 분야의 창업보육 시 필요한 서비스를 발굴하고 빠르게 변화하는 문화콘텐츠 시장의 성장에 따른 아이템의 사업성 평가에 따른 차별화된 창업보육 서비스를 통해 성과가 도출될 수 있도록 체계적이고 합리적인 문화콘텐츠 분야의 창업보육시스템 구축의 중요성에 대해서 논의하고자 한다. 실증분석을 위하여 설문조사는 경기도 문화콘텐츠분야 창업보육센터 입주기업을 대상으로 설문을 실시하였고, 설문 데이터의 실증분석 방법으로는 SmartPLS 2.0를 이용해 빈도분석(頻度分析), 신뢰도분석(信賴度分析), 그리고 구조모형을 통하여 가설검증을 실시하였다. 가설검증을 통해 분석한 결과를 다음과 같다. 첫째, 경기도 문화콘텐츠 분야 창업보육센터의 지원서비스 수준이 창업아이템의 사업타당성에 미치는 영향을 분석한 결과에서는, 공간 및 부대지원서비스, 경영지원서비스, 기술지원 서비스는 창업아이템의 사업타당성에는 유의한 영향을 미치지 않는 것으로 나타났으며, 인적지원 서비스 및 마케팅 지원 서비스는 유의미한 정(+)의 영향을 미치는 것을 확인 할 수 있었다. 둘째, 경기도 문화콘텐츠 분야 창업보육센터의 지원서비스 수준이 입주기업의 성과에 미치는 영향을 분석한 결과에서는, 공간 및 부대지원 서비스, 인적지원 서비스 및 마케팅지원 서비스는 입주기업의 재무적 성과에 유의미한 정(+)의 영향을 미치는 것을 확인 할 수 있었으나, 경영지원 서비스, 기술지원 서비스는 입주기업의 재무적 성과에 유의미한 영향을 미치지 않는 것으로 나타났다. 또한 공간 및 부대지원 서비스, 경영지원 서비스, 인적지원 서비스 및 마케팅지원 서비스는 입주기업의 비재무적 성과에 유의미한 정(+)의 영향을 미치는 것을 확인 할 수 있었으나. 기술지원 서비스는 입주기업의 비재무적 성과에 유의한 영향을 미치지 않는 것으로 나타났다. 셋째, 경기도 문화콘텐츠 분야 창업아이템의 사업타당성이 입주기업의 성과에 미치는 영향을 미치는 것을 분석한 결과 창업아이템의 사업타당성이 입주기업의 성과(재무적,비재무적) 성과에 모두 영향을 미치는 중요한 요소임을 확인 할 수 있었다.

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Immigrants', Multicultural Experts' and Librarians' Perception and Needs Analysis on Current Multicultural Library Services (도서관 다문화서비스에 대한 이주민과 다문화전문가 및 사서들의 인식과 요구조사)

  • Koo, Joung Hwa;Woo, Yunhee;Shin, Nanhee;Cho, Yong Wan
    • Journal of Korean Library and Information Science Society
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    • v.51 no.2
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    • pp.213-243
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    • 2020
  • The research aims to investigate immigrants', librarians' and multicultural experts' information needs and perception on current multicultural services in Korean libraries, and to suggest the directions for providing multicultural library services. The research collected the data through conducting both in-depth interviews and focus group interviews with immigrants, librarians and multicultural experts. The research found the significant and emergent features on immigrants' and librarians' requests and perception about current library multicultural services. On the analysis of the findings, the research discussed the implications of the policies for library multicultural services and the alternatives to improve library multicultural services and librarians' multicultural competencies.

Components of Cultural Competency for Multicultural Services Librarians (다문화서비스 담당사서에게 요구되는 문화적 역량의 내용체계에 관한 연구)

  • Lee, Yeon-Ok;Chang, Durk-Hyun
    • Journal of Korean Library and Information Science Society
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    • v.45 no.4
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    • pp.253-276
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    • 2014
  • The diversification of Korean society with a large influx of migrant workers, international marriages, and international students calls for an attention to the importance of cultural competence of Library and Information Science sector in order to respond effectively and appropriately to the needs of immigrants who have diverse cultural backgrounds. In regard to these circumstances, this study is designed to develop the components of cultural competency needed by librarians. For this, this study collected its data through literatures review and interviews with librarians who are implementing services for immigrants in multicultural libraries and with experts who have experienced researches based multicultural services or involved with the management of multicultural families and migrant workers. As a result, the cultural competency components emerging from literatures review and interviews were divided into three parts ; multicultural attitude, multicultural knowledge and multicultural skills. And detailed components of three parts of cultural competency were specifically multicultural attitude, knowledge of multicultural groups, knowledge of multicultural services, development of collections, programs, and services, service delivery, language diversity, and professional education and workforce diversity.

A Study on the Operation of Multicultural Services of Public Library in Incheon Metropolitan City - A focus on the Case of Incheon Jungang Library - (인천광역시 공공도서관의 다문화서비스 운영에 관한 연구 - 인천시 중앙도서관 사례를 중심으로 -)

  • Lee, MiJung;Lee, MiJung
    • Journal of Korean Library and Information Science Society
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    • v.44 no.4
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    • pp.295-321
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    • 2013
  • This study examines current practices of the multicultural services in public library and offers directions for improvement in the multicultural society. For this, this study is set up the list of the multicultural services on the basis of the plans and the announcements about multicultural services of an international organization. Moreover, researchers analysed the multicultural services of Incheon Jungang Library. The results of this study are as follows. They proposed the improvement of the multicultural services of a public library as the changes of cognition of the multicultural services, training for professional manpower, program for intercultural understanding, accessibility to information, etc.

Case Study for Improving Service Design: Focusing on Gamcheon Culture Village (서비스디자인 개선을 위한 사례분석 : 감천문화마을을 중심으로)

  • Ding, Zhi-Bo;Song, Seung-Keun
    • The Journal of the Korea Contents Association
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    • v.18 no.11
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    • pp.267-276
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    • 2018
  • The purpose of this study is to analyze the cultural needs of foreign tourists, to investigate the cultural service elements that can be provided in 'Gamcheon Culture Village', to suggest concrete policy to improve cultural services, and ultimately to cultivate excellent international tourism culture brands in 'Gamcheon Culture Village'. In order to find out the cultural needs of foreign tourists, we conducted a case study on 'Gamcheon Culture Village' among the places where the urban regeneration proceeded. The study period was four months, and basic data were collected from foreign tourists from six countries through literature reviews, interviews and participation observation. Analysis of data was based on urban regeneration, cultural desire and service design theory, and we conducted content analysis. This study presented five cultural service goals of 'Gamcheon Culture Village'. First, it displays and promotes local characteristic culture. Second, it develops and sells cultural products. Third, it brings up a good tourist image. Fourth, it provides an unusual food. Fifth, cultural experience optimization. Through this study, it is expected to help improve the cultural service of 'Gamcheon Culture Village'.

A Study on the Model of Multicultural Services in Public Libraries (공공도서관의 다문화서비스 모형 개발에 관한 연구)

  • Yang, Soo-Youn;Cha, Mi-Kyeong
    • Journal of the Korean Society for Library and Information Science
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    • v.45 no.1
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    • pp.311-332
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    • 2011
  • The purpose of this study was to establish core elements required for the implementation of multicultural library services, to analyze the features of each element, and to develop a model of effective multicultural library services. This model was aimed to improve multicultural services and programs currently managed on a short-term basis by public libraries in Korea and help those libraries develop more systematic and long-term multicultural services. To proceed with this study, the literature review, a case study and a survey(the exploratory factor analysis, T-test and ANOVA analysis) were conducted. In this study, it is found that more effective operation of multicultural services in public libraries requires cooperation and integration with not only other libraries and related social and educational institutions in a community, but also international network. Based on this idea, the model of operating multicultural services in public libraries in Korea was proposed in this study.

Perception of Local Residences on Multicultural Library Service: An Exploratory Study (공공도서관 다문화서비스의 주민 인식에 관한 탐색적 연구)

  • Oh, Haeyeon;Kim, Giyeong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.2
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    • pp.125-145
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    • 2014
  • As Korea becomes a multi-cultural society, Korean government ministries are enforcing various multi-cultural services. Especially, Ministry of Culture, Sports and Tourism, which is in charge of public libraries, is operating multi-cultural services for cultural diversity. The trends in the research on the multi-cultural services in public libraries, however, are rather on adaptation of the multi-cultural people in Korea than on the cultural diversity. In this exploratory study, we investigated the perception of local residences on multi-cultural library services with several in-depth interviews with the local residences not only for the adaptation but also for the cultural diversity. The results shows that they tended to regard public libraries as an institution of local life-long education, and then they think public libraries can take a role for coping with social adaptation and prevention of social problems in terms of multi-cultural population. Based on the results, public libraries would better consider to inform their roles in this multi-cultural society to their local residences based not only on adaptation but also on cultural diversity. For this, the libraries would develop programs, in which both multi-cultural and non-multi-cultural people can be participated, to encourage communication between them.

Multilingual and Multicultural Library Services in Korea (국내 다국어/다문화 도서관 서비스에 관한 연구)

  • Cho, Yong-Wan;Lee, Soo-Sang
    • Journal of Korean Library and Information Science Society
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    • v.42 no.1
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    • pp.269-297
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    • 2011
  • The purpose of this study is to investigate the current nationwide status of the multicultural and multilingual library services in Korea. To do this, a survey aimed at the public libraries, the non-governmental organizations and the governmental bodies that provided library services with multicultural and multilingual materials was conducted. Also, 15 librarians and the persons in charge were interviewed. As a result of this study, some recommendations not only regarding national library policies but also regarding public libraries providing multicultural library services to local users were suggested.

A Study on the Current States and Problems for Multi-cultural Families in Libraries (다문화가정을 위한 도서관 서비스 현황과 문제점에 관한 연구)

  • Han, Yoon-Ok;Cho, Mi-Ah;Kim, Soo-Kyoung
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.1
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    • pp.135-160
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    • 2009
  • The study aims at understanding current states and problems for multi-cultural families in libraries. The study examined multicultural services in Korean libraries as well as overseas. The study analyzed library services and education problems of multicultural families based on multicultural model, assimilationist model, and differential exclusionary model. The study surveyed multi-cultural services librarians and educators as well as immigrants and children who have participated in multicultural problems, and finally analyzed problems and requirements of programs for multicultural families.