• Title, Summary, Keyword: 의도

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User search intention analysis based User Click Log (User Click Log를 이용한 사용자 검색 의도 분석)

  • Jee, Hye-Sung;Lim, Hee-Seok
    • Proceedings of the KAIS Fall Conference
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    • pp.793-797
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    • 2009
  • 최근 정보검색분야에서는 사용자의 검색 의도를 이해하거나 효과적으로 결과를 전달하고자 하는 시도가 많이 이루어지고 있다. 그러나 현재 제공되고 있는 시스템은 현재 검색 사용자의 의도가 아닌 타인의 의도가 반영된 결과로 실제 사용자의 의도와 상이할 수 있으며, 사용자가 의도하는 바를 유효하게 반영하는 검색 결과를 제시하는 데는 아직 미흡한 실정이다. 따라서 사용자가 원하는 정보를 쉽게 발견할 수 있도록 검색어와 관련된 의도 정보를 제공하거나 검색 결과를 효율적으로 클러스터링 하여 전달하는 기능이 검색의 유용성을 증대시킬 수 있다. 본 논문에서는 검색어에서 사용자의 검색 의도를 자동으로 파악하여 그 의도에 맞는 검색 결과를 제공하기 위하여 사용자 클릭 로그를 사용하여 의도에 맞는 검색결과를 제공하는 방법에 대하여 제안한다.

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Gender and Ethnic effect on Perceived Shopping Value and Shopping Intention in the Mall Context (쇼핑몰상황에서 인지된 쇼핑가치와 쇼핑의도에 대한 성별과 인종의 영향)

  • Kim Ji-Young;Kim Youn-Kyung
    • Journal of the Korea Fashion and Costume Design Association
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    • v.8 no.1
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    • pp.145-154
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    • 2006
  • 본 연구는 미국 쇼핑몰 내에서의 소비자행동에 관한 것으로, 인구통계학적 변수와 소핑가치 및 쇼핑의도와의 관계를 모델검증을 통하여 밝혔다. 우선 쇼핑가치와 쇼핑의도 하위차원의 구조를 살펴보면, 소비자가 인지한 쇼핑가치를 쾌락적 쇼핑가치와 실용적 쇼핑 가치로 구분하였다. 또한 기존연구와는 달리 쇼핑의도 변수에 있어서는 다차원적인 구조의 접근을 시도하여 쇼핑의도의 차원을 경제적, 외식, 기분전환, 서비스 이용 의도로 분류한 모델을 제시하였다. 인구통계학적 변수는 소비자가 인지한 쇼핑가치에 영향을 미치고 쇼핑가치는 소비자의 쇼핑의도에 영향을 미치는 인과적인 모델을 검증해본 결과를 살펴보면, 다음과 같다. 제시된 쇼핑가치 및 쇼핑의도의 차원은 통계적으로 유의하였으며, 인종 및 성별의 인구통계학적 변수는 쇼핑가치에 영향을 미치고 쇼핑가치는 쇼핑의도에 영향을 미치는 모델의 구조 또한 유의한 것으로 나타났다. 실용적 쇼핑 가치의 인지에 있어서 백인과 흑인간의 차이는 없었으나, 쾌락적 쇼핑 가치에서는 차이를 보여 흑인이 백인보다 쾌락적 쇼핑가치를 더욱 느낀 것으로 나타났다. 성별의 차이에서는 쾌락적 쇼핑가치뿐 아니라 실용적 쇼핑가치에서도 여성이 남성보다 더 큰 반응을 보였다. 또한 쾌락적 및 실용적 쇼핑가치 모두 쇼핑의도의 전체 차원들과 정적인 관계가 있는 결과를 보여, 실용적 쾌락적 쇼핑가치를 더욱 인지하면 할수록 경제적, 외식, 기분전환, 서비스 이용의 쇼핑의도 모두 높은 것으로 나타났다.

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Intention-Awareness Method using Behavior Model Based User Intention (사용자 의도에 따른 행동 모델을 이용한 의도 인식 기법)

  • Kim, Geon-Su;Kim, Dong-Mun;Yun, Tae-Bok;Lee, Ji-Hyeong
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • pp.3-6
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    • 2007
  • 사람들이 어떠한 행동을 할 때는 특정 의도를 가지고 있기 때문에 상황에 맞는 적합한 서비스를 제공하기 위해서는 사용자가 현재 하고 있는 행동에 대한 의도를 파악해야한다. 이를 위해 의도와 행동사이의 연관성을 이용하여 사용자의 의도에 따른 행동의 모델을 만든다. 일상생활에서 사람들이 하는 행동은 작은 단위 행동들의 연속(sequence)으로 이루어지므로, 사용자의 단위행동의 순서를 분석한다면 의도에 따른 행동 모델을 만들기가 용이해진다. 하지만, 이런 단위 행동 분석 방법의 문제점은 같은 의도를 가진 행동이 완벽하게 동일한 단위 행동의 순서로 일어나지는 않는다는 점이다. 시스템은 동일한 동작 순서로 일어나지 않는 행동들을 서로 다른 의도를 가진 행동으로 이해하게 된다. 따라서 이 문제점을 해결할 수 있는 사용자 의도 파악 기법이 필요하다. 본 논문에서는 과거의 사용자의 행동 정보를 기반으로 행동들의 유사성을 판별하였고, 그 결과를 이용하여 행동의 의도를 파악하는 방법을 사용한다. 이를 위해, 과거 사용자가 한 행동들을 단위 시간 별로 나누어 단위 행동의 순서로 만들고, 이를 K-평균 군집화 방법(K-means)으로 군집들의 순서로 나타내었다. 이 변경된 사용자 행동 정보를 사용하여 은닉 마코프 모델을 학습 시키고, 이렇게 만들어진 은닉 마코프 모델은 현재 사용자가 행한 행동이 어떤 행동인지를 예측하여 사용자의 의도를 파악한다.

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Factors Affecting on Users' Intention in using Social Commerce and Online Shopping (소셜커머스와 온라인 쇼핑몰의 수용의도와 추천의도에 영향을 미치는 요인)

  • Sun, Zeng-Jun
    • The Journal of the Korea Contents Association
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    • v.14 no.3
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    • pp.352-360
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    • 2014
  • This study is based on the results from the previous one. It proved that perceived usefulness, perceived ease of use, perceived service quality, perceived risk are the independent variables. Research model and hypotheses by using the use intention and recommended intention as the dependent variable. The results were as follows: First, perceived usefulness and perceived service quality have positive effects on use intention and recommended intention. Second, perceived risk has negative effects on use intention and recommended intention. Third, the perceived ease of use has positive effect on use intention in Social Commerce, in contrast, it has no significant effect on use intention in Online Shopping. The results of this study presented the proposal for operators at social commerce area.

The Effects of 'K-POP' Preference of Chinese Consumers on Purchase Intention for Korean Products (중국소비자의 'K-POP' 선호도가 한국상품 구매의도에 미치는 영향)

  • Park, Jong-Chul;Kang, Ji-Won;Im, Ji-Won
    • Journal of the Korea Industrial Information Systems Research
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    • v.20 no.1
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    • pp.79-90
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    • 2015
  • This study investigated the effects of 'K-POP' preference on purchase intention of Korean products. Especially, it revealed the mediating role between the participation intention of Korean culture event and the purchase intention of Korean products. Further, we examined the difference in the path relation according to the use-behavior of Korean wave contents. In this proposed model, we can see 'K-POP' preference had a positive effect on participation intention of Korean culture event, but it was not significant for purchase intention of common products. The participation in Korean culture event had significant effects on the purchase intention of Korean culture products and the purchase intention of common products. However, the purchase intention of Korean culture products had no significant effects on the purchase intention of common products. Thus, our finding showed that higher preference of 'K-POP' did not make cause purchase intention of common products. Further, the higher the preference of 'K-POP' was, the higher the participation intension of Korean culture event was and, as a result, the purchase intention of common products got higher. In addition, path analysis results according to the media usage behaviors show that Chinese consumer who uses the internet and has a higher preference of 'K-POP' had a positive effect on the purchase intention of common products. Furthermore, it has a positive effect on both purchase intension of Korean culture products and purchase intension of common products. In case of Chinese consumer who use the television, radio and newspapers, K-POP preference had no significant effect on the purchase intension of common products.

Analysing the Relationships between Tourists' Intention upon Unified Theory of Acceptance and Use of Technology and Purchase Intention on Tourism Omnichannel Service (관광옴니채널 서비스에 대한 관광객 통합기술수용의도와 구매의도에 대한 연구)

  • Park, Hyun-Jee;Park, Jung-Hwan;Lee, Joung-Sil;Kim, Young-Ha;Park, Bong-Gyu
    • Journal of Digital Convergence
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    • v.17 no.5
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    • pp.157-165
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    • 2019
  • The objective of this study is to identify the relationship between tourists' intention upon UTAUT and purchase intention on tourism omnichannel considering moderating effect of trust and purchase propensity. As the results, 1) there are partially significant and positive relationship between tourists' intention and purchase intention. There are partially significant and positive moderating effect of 2) trust and 3) purchase propensity upon the relationship between tourists' intention and purchase intention on tourism omnichannel. In order to increase the purchase intention of diversified customers, it is necessary to secure the reliability of OmniChannel which integrates the on-off line, for the future, more in-depth study of purchase propensity of tourism omnichannel should be needed.

The Effects of Experiential Consumption Characteristics in the Hotel Business on Customers' Revisiting and Switching Intention (호텔의 경험적 소비특성이 재방문의도와 전환의도에 미치는 영향)

  • Lim, Hyunjeong
    • The Journal of the Korea Contents Association
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    • v.16 no.4
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    • pp.301-312
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    • 2016
  • The purpose of this study is the findings of the effects of the experiential consumption characteristics in the hotel business on customers' revisiting and switching Intention. Also, this study is to examine revisiting and switching intention in accordance with visit frequency. For this study, the author analyzed empirically 534 copies of questionnaires. The first finding of this study discovered that playfulness, symbolism, usefulness and aesthetics had positive effects on revisiting intention. Second, symbolism, usefulness and aesthetics had negative effects on switching intention. Especially, symbolism had more significant effect on revisiting and switching intention than other variables. And finally, visit frequency had moderating effects between the experiential consumption characteristics and revisiting intention, switching intention. The hotel companies are possible to obtain several strategic implications on the basis of this empirical results.

The Effects of Internet Shopping Motivation on Information Searching Intention, Customer Satisfaction and Purchase Intention: focusing on Consumers in Beijing (인터넷쇼핑동기가 정보탐색의도, 만족도 및 구매의도에 미치는 영향: 중국 북경소비자를 중심으로)

  • Zhao, Na
    • International Area Studies Review
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    • v.16 no.1
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    • pp.221-239
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    • 2012
  • The purpose of this paper is to investigate the impact of internet shopping motivations on information searching intention, customer satisfaction and purchase intention. To achieve this goal, literature review and empirical studies were conducted in parallel. The results of this study are as follows: First, the motives of internet shopping of Chinese consumers were found to be in four dimensions, "seeking convenience," "seeking low-cost," "seeking variety" and "seeking pleasures", in order of large proportions, respectively. Second, Among these four internet shopping motivations "seeking convenience,""seeking variety" and "seeking pleasures" were found to have direct, significant and positive effects on information searching intention. But "seeking low-cost" has no positive effects on information searching intention. Third, information searching intention was found to have direct impact on customer satisfaction and purchase intention. Fourth, Customer satisfaction has an direct and positive effects on purchase intention.

Complaining Intentions and Its Antecedents of Academic Library Users (대학도서관 이용자의 불평의도와 그 선행요인에 관한 연구)

  • 오동근
    • Journal of Korean Library and Information Science Society
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    • v.33 no.4
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    • pp.61-83
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    • 2002
  • This study is to investigate extensively the complaint responses of the academic library users, with a special regard to those in Daegu Metropolitan City and in Kyungpook Province. It selects and analyzes empirically some of the antecedents of the complaining intentions including perceived severity of dissatisfaction perception of free use, attitude toward complaining, cost of the complaining, likelihood of success, product/service importance, external attributions and loyalty; and complaint intentions including exit intention, voice(redress seeking) intention, negative word-of-mouth intention and third party complaints intention of the academic library users, based on the theoretical backgrounds. Final data through questionnaires are obtained from 582 unsatisfied academic library users in 5 universities in those areas, 542 of them analysed with SPSS 11.0 for Windows.

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The Influence of Global Sport Event on the Korean image, product image, purchase intention and revisit intention (글로벌 스포츠 이벤트가 한국인이미지, 제품이미지, 구매의도 및 방문의도에 미치는 영향)

  • Lee, Wan;Kim, Ki-tak;Kim, Hong-seol
    • Proceedings of the Korea Contents Association Conference
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    • pp.425-431
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    • 2009
  • The purpose of this study was to examine the change of Korean image, product image, purchase intention and revisiting intention according to winning at the global sport event. The intercollegiate students attending in Korea were selected for the sample of this study. The data were analyzed through t-test, Regression Analysis, Reliability Analysis, Frequency Analysis, Confirmatory Factor Analysis using SPSS 12.0. The conclusions of this research are following; First, there would be significant differences of factors - the Korean image, product image, purchase intention and revisit intention - before and after the global sport events. Second, there would be significant differences of factors before and after the global sport events due to the event involvements.

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