• Title, Summary, Keyword: 전자정부 신뢰

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A Study on Relations Between Trust in e-Government and Trust in Government - Focused on the Factors of Truster and Trustee - (전자정부 신뢰와 정부신뢰의 영향관계에 관한 연구 - 신뢰주체 및 신뢰대상 요인을 중심으로 -)

  • Lee, Sun Joong
    • Informatization Policy
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    • v.18 no.2
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    • pp.49-71
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    • 2011
  • This study aims at finding what factors influence trust in e-government and how trust in e-government and satisfaction with e-government services affect trust in government. Despite of the importance of trust in e-government, there has not been sufficient research. Giving light on the factors of affecting trust in e-government is of academic significance. Therefore, the purpose of this study is to explore the nature, driving forces and consequences of citizens'trust in e-government and in government. The empirical results indicated that temporal embeddedness, network embeddedness, information provision quality, information security quality and e-participation quality affect satisfaction with e-government services and trust in e-government. Also, satisfaction with e-government services and trust in e-government influence trust in government, and satisfaction with e-government services affect trust in e-government.

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The Effects of Perception of user on the Intention to use to e-Government (전자정부에 대한 사용자의 지각된 연식이 사용의도에 미치는 영향)

  • Lee, Hong-Jae;Park, Sung-Jong;Han, Kyung-Il
    • Journal of Digital Convergence
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    • v.8 no.3
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    • pp.49-62
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    • 2010
  • The purpose of this study is to confirm how perception of user to e-government have an effect on the intention to use. Field research method using questionnaires was employed to investigate the effects between the variables. Findings of the study can be summarized as follows. Perceived information security and usefulness have a positive effect on trust to e-government. And perceived risk have a negative effect on trust. And only perceived usefulness have a positive effect on the intention to use significantly.

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Empirical Investigation on Factors Affecting User Satisfaction of E-Government Service (전자정부 서비스의 사용만족에 영향을 미치는 요인에 관한 실증연구)

  • Joo, Hee-Yeop;Park, Jeong-Hun;Kim, Chang-Su
    • Journal of Digital Convergence
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    • v.7 no.2
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    • pp.43-50
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    • 2009
  • 인터넷의 사용증가는 전자정부 서비스 성장의 주요한 촉매제 역할을 하고 있다. 이러한 전자정부 서비스의 증가에도 불구하고 사용자 만족에 대한 실증적인 연구는 시작단계이다. 본 연구에서는 실증 분석결과 전자정부 서비스 만족에 영향을 미치는 6가지 요인을 도출할 수 있었다. 즉, 전자정부 서비스의 구성(formation), 기능성(function), 신뢰성(reliability), 시각성(visibility ), 효율성(efficiency), 그리고 지속성 (substantiality)이라는 요인이다. 본 연구는 전자정부 서비스를 기획하고 구현하는데 주요한 지침으로 활용될 수 있을 것이다. 그리고 본 연구의 실증분석 결과 도출된 전자정부 서비스 만족에 영향을 미치는 6가지 요인은 한국의 전자정부 서비스의 향상과 정책에 주요한 시사점을 제공할 것 이다.

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Impact of Service Value, Innovativeness of e-Government Service and Users' Participation on Government Trust (전자정부서비스의 서비스 가치, 혁신성 및 사용자 참여의식이 정부 신뢰에 미치는 영향)

  • Byun, Wan Soo;Park, Seong-Taek;Kim, Tae Ung
    • Journal of Digital Convergence
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    • v.11 no.4
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    • pp.45-55
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    • 2013
  • New information communication technologies are changing our society completely, offering the government new possibilities for providing citizens and businesses with better, and more efficient E-Government services. This study analyzes the direct and indirect impact of service value, innovativeness, and users' participation level on the trust toward the Government. Results from a citizen survey indicate that service value, innovativeness, and participation positively affect the trust toward the Government, and that innovativeness has been found to affect service value as well as the level of participation. However, the moderating effect of political efficacy on the relationship between two variables(service value and participation) and trust have been found to be insignifcant. Several other findings and policy implications are also discussed.

Developing the Design Strategies for Innovation of e-Government Websites : An Empirical Investigation (전자정부 웹사이트 혁신을 위한 디자인 전략의 개발 : 실증 연구)

  • Lim, Se Hun
    • Journal of Digital Convergence
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    • v.10 no.11
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    • pp.1-10
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    • 2012
  • Korean government is providing a Internet-based government services to people. One of the main concerns of the government for implementing e-government services is to increase the sustainable use of the people. Therefore, management and development of e-government Web site is an important issue. In particular, it is an important to the government policy for reinforcing satisfaction and trust of the usage of e-government services. Thus, the Web site design is an important issue to consider for increasing usage of e-government services. Therefore, studies of e-government Web site design suggested an important implication to spread for continual usage of e-government services. In this study, we investigated relationships among the design factors of e-government Web site, trust, and satisfaction. The results of this study will provide useful suggestions for developing design strategies for continual adoption of e-government services.

A Study on Antecedents of Online Trust in the Context of e-Government Services (전자정부 서비스 사용에 있어 온라인 신뢰에 관한 연구)

  • Moon, Chul-Woo;Kim, Jae-Hyoun
    • Journal of Internet Computing and Services
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    • v.12 no.3
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    • pp.57-67
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    • 2011
  • Trust is generally assumed to be an important precondition for people's adoption of e-government services. This study analyzes the direct and indirect impact of information privacy, interactivity, subjective norms and words-of-mouth on perceived trust of e-government services and trust toward government. The Partial Least Square(PLS) was applied to the citizen survey data for hypotheses testing. PLS permits the simultaneous testing of cause-effect hypotheses while also allowing evaluation of the measurement model. Statistical results indicate that interactivity, subjective norms and words-of-mouth positively affects perceived trust of e-government services, which in turn affects the level of political efficacy and the trust toward the government. Interactivity has been found to affect words-of-mouth as well. However, information privacy has no significant effect on the trust of e-government services.

The Security Requirement for Implementation of Secure and Reliable e-Government (안전하고 신뢰성있는 전자정부 구축을 위한 보안 요구사항)

  • 김명은;오승희;정연서;서동일
    • Proceedings of the Korea Information Assurance Society Conference
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    • pp.243-249
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    • 2004
  • According as information society has been raised, many countries of the world have taken a lot of interests in e-government implementation. The several guidance countries already have offered people various administrative service and popular enmity service in the Internet conveniently, People can use e-government service more conveniently by the Internet, but important personal information or state secret can be leaked in the Internet. Because of these security vulnerabilities, a lot of countries are constructing security infrastructure that can protect personal information. In this paper, we examine e-government construction trends of the several guidance countries, and propose security considerations to provide safe and reliable e-government service.

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The Security Considerations for Implementation of Secure and Reliable e-Government (안전하고 신뢰성있는 전자정부 구축을 위한 보안요구사항)

  • 김명은;오승희;정연서;서동일
    • Convergence Security Journal
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    • v.4 no.2
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    • pp.77-83
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    • 2004
  • According as information society has been raised, many countries of the world have taken a lot of interests in e-government implementation. The several guidance countries already have offered people various administrative service and popular enmity service in the Internet conveniently People can use e-government service more conveniently by the Internet, but important personal information or state secret can be leaked in the Internet. Because of these security vulnerabilities, a lot of countries are constructing security infrastructure that can protect personal information. In this paper, we examine e-government construction trends of the several guidance countries, and propose security considerations to provide safe and reliable e-government service.

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A Study on the Architecture of an Electronic Governance System built on the USN Infrastructure (USN 인프라 기반의 전자거버넌스시스템 구조에 관한 연구)

  • Han, Jae-Il
    • 한국IT서비스학회:학술대회논문집
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    • pp.267-272
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    • 2006
  • 일반적으로 거버넌스는 사회가 스스로를 이끌어나가는 과정을 의미하며, 전자거버넌스시스템(electronic governance system)은 이러한 거버넌스 지원을 위한 차세대 전자정부시스템을 의미한다. 전자거버넌스시스템은 주로 정부기관의 기능 강화에 초점을 두고 있는 전자정부시스템과 달리 능동적인 시민참여에 중점을 두고 있으므로 이에 부수되는 정보공유, 보안, 프라이버시, 구성원 사이의 상호 신뢰형성 등의 문제를 해결하여야 한다. 현재 거버넌스 관점에서 행정에 대한 시민참여가 활발하게 논의되고 거버넌스에 대한 이론 및 실증적 연구는 활발히 연구되고 있으나, 전자거버넌스시스템의 개발에 대한 연구는 매우 미약한 실정이다. USN(Ubiquitous Sensor Network)은 유비쿼터스 컴퓨팅 환경의 중요한 한 축으로써 많은 응용 잠재성을 내포하고 있으며, IT839 전략에 따라 국내 USN 인프라스트럭쳐에 대한 활발한 연구${\cdot}$개발 및 시험사업이 진헹되고 있다. 본 논문은 이러한 USN 인프라스트럭쳐를 활용하여 구성원 사이의 신뢰형성을 도울 수 있는 전자거버넌스시스템의 구조에 대하여 논한다.

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A Study on Connecting Childcare Certification Management System with Korea E-government System (보육자격관리시스템과 전자정부시스템 연계 방안 연구)

  • Park, Jong-Ho;Chung, Yon-Dohn
    • Proceedings of the Korea Information Processing Society Conference
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    • pp.739-741
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    • 2008
  • 급변하는 정보기술의 발달로 국제적인 이슈로 떠오르고 있는 전자정부는 국내 정보통신분야에서도 많은 관심을 보이고 있다. 그러나 국가자격증의 경우 전자정부와 연관성이 많지만 전자정부를 추진하는데 있어서 국가자격증과 관련한 내용은 언급되고 있지 않다. 본 논문에서는 국가자격증의 하나인 보육자격증 중심에서 국내 전자정부와 보육자격증의 연계방안을 제시 하고자 한다. 보육자격증 연계방안의 목적은 전자정부에서 제공 받을 수 있는 주민등록등본, 지방자치단체에서 관리하는 경력 정보를 기반으로 학교, 교육원의 정보를 제공받아 고객중심의 서비스 행정을 구현 할 수 있으며 접근성의 제고를 통해 투명성과 신뢰성이 있는 열린 행정을 구현 할 수 있다. 또한 이러한 통합망은 국가존립 및 발전을 위한 하나의 큰 아젠다(Agenda)인 보육의 체계적 발전을 위한 사회간접자본(SOC:social overhead capital)으로서의 역할을 기대할 수 있다.

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