• Title, Summary, Keyword: 정부신뢰

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A Study on Relations Between Trust in e-Government and Trust in Government - Focused on the Factors of Truster and Trustee - (전자정부 신뢰와 정부신뢰의 영향관계에 관한 연구 - 신뢰주체 및 신뢰대상 요인을 중심으로 -)

  • Lee, Sun Joong
    • Informatization Policy
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    • v.18 no.2
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    • pp.49-71
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    • 2011
  • This study aims at finding what factors influence trust in e-government and how trust in e-government and satisfaction with e-government services affect trust in government. Despite of the importance of trust in e-government, there has not been sufficient research. Giving light on the factors of affecting trust in e-government is of academic significance. Therefore, the purpose of this study is to explore the nature, driving forces and consequences of citizens'trust in e-government and in government. The empirical results indicated that temporal embeddedness, network embeddedness, information provision quality, information security quality and e-participation quality affect satisfaction with e-government services and trust in e-government. Also, satisfaction with e-government services and trust in e-government influence trust in government, and satisfaction with e-government services affect trust in e-government.

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An Analysis of Influential Factors on Government Trust: on the Basis of Individual Trust Factors (정부신뢰에 미치는 영향요인분석: 정부 요소 및 개인적 요소를 중심으로)

  • Choi, Seong-Rak;Jeon, Byul
    • The Journal of the Korea Contents Association
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    • v.19 no.12
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    • pp.238-248
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    • 2019
  • Trust is a personal emotion that is affected by individual characteristics and social atmosphere. However, a lot of studies on government trust focus on government factors such as fairness and expertise of the government. Government trust is mainly affected by the capacity and characteristics of government. However, government trust is likely to have a significant impact by personal factors such as personal disposition and character. Therefore, this study examines whether government trust is influenced not only by government factors but also by personal factors such as individual values and general trust tendencies. The results of this study show that government trust is positively related to government factors such as government expertise and fairness. In addition, individual values and general trust tendencies, such as age, political tendency, happiness, prospects for the future, and corporate trust level, are also affecting government trust. This indicates that government trust is influenced not only by government variables such as government expertise and government fairness but also by individual values and trust tendencies. It suggests that government trust is not just a variable influenced by government behavior, but also related to individual values and trust tendencies.

Analyzing the Effects of Policy PR on the Policy Support, Government Trust (정책PR이 정책지지, 정부신뢰에 미치는 영향 연구)

  • Oh, Kyung Soo;Cheon, Myung Jae;Kim, Hee Kyung
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.190-202
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    • 2013
  • Government has been doing policy PR to acquire policy support and government trust of people. Because it is believed that policy support and government trust of people can be a driving force of government activity. In this perspective, this study analyzed the effects of government's policy PR on the policy support and government trust of people focusing on the corporation partnership policy. According to the results, first people who have more positive attitude to the policy PR activity and its result, they have more positive attitude to the policy and its support. Second, people who have positive attitude to the corporation partnership policy, they have more positive attitude to the policy support. Third, people who have more positive attitude to policy support, they have more government trust(professionalism, ethicality, reliability). These results show that policy PR is effective method for inducing policy support and government trust of people. And for improving government trust. it is needed not only policy PR but also fair and transparent execution of policy.

A Study of Influence Factors on Regulation Trust : Focus on the Mediated Effect of Government Trust (규제 신뢰 영향 요인에 관한 연구 : 정부 신뢰의 매개 효과를 중심으로)

  • Choi, Seong-Rak
    • The Journal of the Korea Contents Association
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    • v.17 no.4
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    • pp.621-628
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    • 2017
  • There are a lot of articles about government trust, but there are very few researches about regulation trust. So, this study analyzes the influence factors on regulation trust, specially focuses on the mediated effect of government trust. This study surveys on 1,000 people, and the result shows that the influence factors on regulation trust are a academic ability, the benefit of regulation, the specialty of regulation, the fairness of regulation, and necessity of government. And there are the mediated effect of government trust on regulation trust. Therefore, if the government want to increase the execution and accommodation of regulation, then it is necessary to get the regulation trust. And to get the regulation trust, it is necessary to increase the government trust besides the specialty and the fairness of regulation.

A Study on the Effects of Information Perception and Purpose of Information Use on Trust in Government (정보화 인식과 정보활용 목적이 정부신뢰에 미치는 영향에 관한 연구)

  • Myeong, Seunhwan;Kwon, Yongmin;Park, Juyong;Lee, Bokja
    • Informatization Policy
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    • v.19 no.1
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    • pp.25-44
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    • 2012
  • This study examined the relationship among perception on information, purpose of information use, and trust in government. It also identified different patterns of groups by their ideological inclination via a national survey on sample population over the age of twenty. The result showed the statistical significance of the relationship among information perception, purpose of information use, ideological inclination, and trust in government. The analysis result implies that the role of government should be readjusted in terms of publicness toward meta-data provider which is transparent and fair without any discrimination by individual difference and economic condition. This will increase the level of trust in government data and its utilization will be tied into the individual connectedness for social integration. The role of government as an information provider needs to establish the role of mediator which always keeps social rules and tracks down violators in a timely manner in the process of information production. With transparent information flow and fair game, the richness of information and a positive production environment will be created.

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The Effects of Perception of user on the Intention to use to e-Government (전자정부에 대한 사용자의 지각된 연식이 사용의도에 미치는 영향)

  • Lee, Hong-Jae;Park, Sung-Jong;Han, Kyung-Il
    • Journal of Digital Convergence
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    • v.8 no.3
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    • pp.49-62
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    • 2010
  • The purpose of this study is to confirm how perception of user to e-government have an effect on the intention to use. Field research method using questionnaires was employed to investigate the effects between the variables. Findings of the study can be summarized as follows. Perceived information security and usefulness have a positive effect on trust to e-government. And perceived risk have a negative effect on trust. And only perceived usefulness have a positive effect on the intention to use significantly.

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Impact of Service Value, Innovativeness of e-Government Service and Users' Participation on Government Trust (전자정부서비스의 서비스 가치, 혁신성 및 사용자 참여의식이 정부 신뢰에 미치는 영향)

  • Byun, Wan Soo;Park, Seong-Taek;Kim, Tae Ung
    • Journal of Digital Convergence
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    • v.11 no.4
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    • pp.45-55
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    • 2013
  • New information communication technologies are changing our society completely, offering the government new possibilities for providing citizens and businesses with better, and more efficient E-Government services. This study analyzes the direct and indirect impact of service value, innovativeness, and users' participation level on the trust toward the Government. Results from a citizen survey indicate that service value, innovativeness, and participation positively affect the trust toward the Government, and that innovativeness has been found to affect service value as well as the level of participation. However, the moderating effect of political efficacy on the relationship between two variables(service value and participation) and trust have been found to be insignifcant. Several other findings and policy implications are also discussed.

Perception of Internet Information Quality and Trust in Government: Focusing on participation of young netizens in their twenties and thirties in public policy process (인터넷정보의 질에 대한 인식이 정부신뢰에 미치는 영향 - 20-30대 네티즌의 정책과정참여를 중심으로 -)

  • Kim, Ki Hyun;Park, Tong Hee
    • Informatization Policy
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    • v.18 no.4
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    • pp.59-84
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    • 2011
  • In the 21st century, Internet information has a huge impact on citizens' participation in public policy process and trust in government. If the quality of Internet information is more positively perceived, the impact will be greater. In order to identify that causal relation, we construct the elements which make up the quality of Internet information and then analyze the impact of that quality on citizens' participation in public policy process and trust in government. First, positive perception about the quality of Internet information increases online participation and decreases offline participation in public policy process. Second, online participation activates offline participation significantly. Third, offline participation has a negative impact on trust in government. In sum, the quality of Internet information activates online participation, which, in turn, contributes a lot to an increase in offline participation and eventually weakens trust in government. On the other hand, the improved quality of Internet information weakens offline participation in public policy process and could contribute to the improvement of trust in government.

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A study on Korean collegians' health perception toward Eggs contaminated with pesticide: Will preventive behavioral intention be predicted by perceived susceptibility and severity, trust in government, evaluation of information from government, and subjective knowledge? (한국대학생의 살충제 오염 달걀에 대한 건강인식에 관한 연구: 지각한 민감성과 심각성, 정부에 대한 신뢰성, 정부 출처 정보에 대한 평가 및 주관적 지식이 예방행동의도를 예측하는가?)

  • Joo, Jihyuk
    • Journal of the Korea Convergence Society
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    • v.9 no.12
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    • pp.355-363
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    • 2018
  • Found pesticide-contaminated eggs in 2017, the situation became a hot issue in many countries in the world as well as Korea. In the context of the pesticide-contaminated egg, this study explored that preventive behavioral intention would be predicted by perceived susceptibility and severity from health belief model, trust in the government and evaluation of information from the government, and subjective knowledge. We found that preventive behavioral intention was explained by perceived severity (${\beta}=.262$, t=3.531, p<0.001), trust in the government (${\beta}=.25$, t=3.281, p<0.001), and evaluation of the information from the government (${\beta}=.226$, t=2.936, p<0.01) through stepwise multiple linear regression analysis. The findings imply the government would administer policy in terms of credibility, accuracy, and consistency for decreasing the public's sense of unease and panic when a similar incident occurs.

The Effect of Welfare Status on Welfare Attitudes: Focusing on the Moderating Effect of Trust in Government (복지지위가 복지인식에 미치는 영향: 정부신뢰의 조절효과를 중심으로)

  • Choi, Go Eun
    • 한국사회정책
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    • v.23 no.1
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    • pp.125-150
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    • 2016
  • This study was carried out to empirically analyze the hypothesis that the impact of the welfare status on the welfare attitudes is moderated by each individual's level of confidence in government. To do this, this study focused on the welfare status known as the significant predictors of welfare attitudes and measured the welfare status as a gap between 'welfare contribute' and 'welfare benefit' in a single dimension, which is defined as 'material sacrifice'. Also, this study examined the main effect of material sacrifice and trust in government on the welfare attitudes and moderating effect of trust in government on relationship between material sacrifice and welfare attitudes. This study was performed with secondary data from 8th year of "2013 Korea Welfare Panel Study". Hypothesis of this study were verified using hierarchical multiple regression analysis. The major findings of this study are summarized as follow. 'Material sacrifice' was found to be negatively associated with the welfare attitudes. However, as the confidence in which social policies will be carried out competently by government increases, it was confirmed that the negative effect of material sacrifice on the welfare attitudes was moderated. It suggests that self-material interests associated with welfare could be moderated by beliefs and expectations about the government's functions, which means that expanding the reliance on the social policy is an important task in order to lead a social consensus for the welfare expansion.