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An Empirical Study on the Recognition for Quality Management System Introduction of the Information Center (정보센터의 품질경영시스템 도입 인식도에 관한 실증적 연구)

  • 박재용
    • Journal of the Korean Society for information Management
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    • v.19 no.3
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    • pp.69-90
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    • 2002
  • Modern stage must offer to the level which the customer requests the quality of the information service to offer from the information center. We are the one view which needs new system management around the process serving this. This study accomplished theoretical review of ISO 9000 as International Quality Management System. investigated the trend for change of ISO 9000 certification systems. We analyzed the recognition level of members about the introduction of ISO 9000 quality management systems in the information center. The level up of recognition about ISO 9000 quality management system certification systems was the low in the information center. Hereafter, We grasped the subject of ISO 9000 certification systems which the introduction needs. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and information center with the process to need for a Quality Management System certification.

Efficacy of ISO 9001 : 2000 Quality Management System in Human Assisted Reproductive Technology Center (보조생식술 센터에서 ISO 9001 : 2000 품질경영시스템의 도입 및 시행의 효용성)

  • Jun, Jin-Hyun;Park, Yong-Seog;Lee, Hyoung-Song;Kim, Soon-Duk;Hwang, Son-Hee;Han, Su-Kyoung;Kim, Jae-Ho;Song, In-Ok;Kang, Inn-Soo;Koong, Mi-Kyoung
    • Clinical and Experimental Reproductive Medicine
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    • v.34 no.2
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    • pp.107-115
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    • 2007
  • Objective: A quality management system of international standardization organization (ISO) 9001:2000 has been proposed to properly evaluate and improve the quality of productions and services. The purpose of this article was to describe on successful introduction and application of the ISO system to human assisted reproductive technology (ART) center. Methods: Center for reproductive medicine and infertility of Cheil General Hospital started the action for ISO 9001:2000 certification at January-2004. The ISO system of our center was monitored by measuring the customer satisfaction index and periodical internal and external audit. Reports of non-conformity described corrective and preventive actions for problems and occurrences that were not consistent with the standard process and operation of our center. Continuous management and improvement were performed on the project of customer dissatisfaction. Results: Our center has got the certification of ISO 9001:2000 for "Research and development of IVF-ET program for infertility treatment" from Korean Foundation for Quality at June-2004. The policy of ISO was "To establish the best center of reproductive medicine and infertility" and "To establish the best quality management system". We found 140 cases and 7 cases of non-conformity in internal and external audit for three years, respectively, and performed corrective action. Conclusion: Improvement of customer satisfaction, systemic documentation and transparency and efficacy of working procedure were achieved by application and operation of the ISO system to our center. This ISO system could be used as a basic institutional management system for the national guideline to the human ART center.

A Review on ISO Standards Applicable for a Human Error Tolerant Control Center Design (제어실의 인적오류 예방에 적용 가능한 ISO 표준 검토)

  • Lee, Dhong-Ha
    • Journal of the Ergonomics Society of Korea
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    • v.30 no.1
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    • pp.161-168
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    • 2011
  • Objective: The aim of this study is to review the ISO(the International Organization for Standardization) standards recommendations on a human error tolerant control room design. Background: ISO TC(Technical Committee) 159 published a variety of international standards on design of mental and physical work, design of displays and controls, and workstation layout design. A proper edition of these standards can be a good resource for a human error tolerant control center design guidelines. Method: Recommendations of ISO TC 159 standards were grouped into arrangement of control suite, layout of control room, layout and dimensions of workstations, design of displays and controls, environmental design, alarm, automation, management system design, procedure and training. Results: It was found that some standards on the design of supervisory control and data acquisition(SCADA), alarm, automation, layout, workload management, and environment can be used for human error prevention guidelines in the control center design. Conclusion: ISO TC 159 standards were not sufficient to cover all the ergonomics area of control center design. Application: Designers can have technical aids from these ISO standards to improve ergonomic performance of their control center.

Verification of Periodical Calibration for Iso-center Positions using Quality Assurance System for Irradiation Equipment Position Established at PMRC

  • Yasuoka, Kiyoshi;Ishikawa, Satoko
    • Proceedings of the Korean Society of Medical Physics Conference
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    • pp.192-194
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    • 2002
  • We present the results on the calibration of iso-center positions using the quality assurance system established at PMRC for determination of center position in X-ray and proton irradiation fields. Details on the system are presented in another presentation in this session. The equipment in the system is mounted on a patient treatment bed in each proton exposure room, G1 or G2. A center of a stainless ball on the equipment is set at a cross of laser markers located around the iso-center and fixed on the room and on the snout in the gantry. A proton beam or an X-ray beam is exposed onto the ball through a brass collimator of 100 mm ${\times}$ 100 mm and projected onto the imaging plate set at I cm behind the ball. On the axis perpendicular to the thrust axis of the gantry on the imaging plate, a distance between a center of the collimator image and a center of the ball image varies as a cosine function of gantry angles unless the ball is set on the iso-center. An amplitude of the cosine curve shows the distance between the ball and the iso-center, an offset the offset of the collimator, and a phase shift at a zero crossing point the ball direction viewed from the iso-center. We present the relation among the iso-center position, the laser maker position, and the center of proton and X-ray irradiation fields. Its stability and its reproducibility are discussed.

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A Study on the ISO 9000 Family Certification to Improve of Services Quality for Library (도서관 서비스 품질 제고를 위한 ISO 9000 인증 도입에 관한 연구)

  • Cho, Yoon-Hee
    • Journal of the Korean Society for Library and Information Science
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    • v.36 no.3
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    • pp.215-232
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    • 2002
  • The Quality Management System is based on a system approach method. The Library and information center analyze the requirement of the customer, and manage to be interactive process so that we reach an information service level which the customer expects. This study accomplished theoretical review of ISO 9000 as International Quality Management System, investigated the trend for change of ISO 9000 certification systems. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and Information center with the process to need for a Quality Management System certification.

Plant equipment data system development based of ISO 15926 (ISO 15926 국제표준을 이용한 플랜트 기자재 정보 시스템 구축)

  • Ahn, Ho-Jun;Park, Ho-Byung;Choe, Jee-Woong
    • Proceedings of the Korea Information Processing Society Conference
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    • pp.477-480
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    • 2007
  • 국제표준규격인 ISO 10303(STEP), ISO 13584(PLIB), ISO 15926을 연구하고 해외건설 플랜트의 기자재 데이터를 입수하여 전문가를 통한 분석, 분류 및 국제표준규격(ISO 15926 RDL) 기반과 비교하여 분류체계 구축 및 속성정보 정의 작업을 수행하였다. 통합 및 분리가 필요한 기자재 클래스에 대해서는 통합, 분리 작업을 수행하였고 적용 가능한 속성정보가 있을 경우는 클래스별로 확장 적용하였다. 이에, 5단계 레벨, 637개의 분류체계가 구성되었고 개방형 구조의 XML으로 플랜트 기자재 정보를 구축하여 계층구조 분류트리 표현 및 해당 기자재의 제품에 대한 상세 정보를 나타내었다. 또한, 제품정보를 통합검색, 카테고리검색, 상세검색, 논리검색 기능으로 검색, 확인할 수 있고 표준 및 제품, 업체, 시스템을 관리하는 기자재 정보 관리 시스템을 구현하였다.

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ISO performance data based commissioning technique for GSHP system (ISO 성능데이터를 이용한 지열히트펌프 시스템의 성능 확인 커미셔닝 기술)

  • Ko, Gun-Hyuk;Kim, Ji-Young;Kang, Eun-Chul;Chang, Ki-Chang;Lee, Euy-Joon
    • Transactions of the Korea Society of Geothermal Energy Engineers
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    • v.4 no.2
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    • pp.1-7
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    • 2008
  • GSHP(Ground Source Heat Pump) has been extensively disseminated due to the recent increasing demand over new and renewable energy. However, the system reliability has been key issues and barriers to insure a better system performance as designed originally in ISO (international standard organization) standard. This paper introduces a systematic method to verify its intended design target so called as ISO performance data based commissioning technology for a water to air GSHP system. The commissioning technology starts from are to the international standard ISO performance data of a GSHP model and to compare its installed operation data and to calibrate and tune to the target optimum operation parameters. Results indicated that cooling capacity could be raised up to 76.6% from 46.6% from this proposed commissioning technology.

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Building up an IT Service Management System through the ISO 20000 Certification

  • Park, Jung-Hoon;Kim, Hwan-Min
    • International Journal of Knowledge Content Development & Technology
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    • v.2 no.2
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    • pp.31-45
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    • 2012
  • This study prepared a foundation to provide high-quality services in a stable and effective way to meet the customer expectations, by building up and establishing an ISO 20000 certified IT service management system and protecting the information assets from various threats through effective system operation that meets the requirements of international standards, in order to ensure the reliability and stability of NDSL public services provided by KISTI Information Service Center and to enhance the customer satisfaction.

Study on Comparison of Industrial Static Analysis Tools to Verify the Design Principles for Software Unit Design and Implementation of ISO 26262 (ISO 26262의 소프트웨어 설계원리 적용에 대한 검증 도구의 비교 연구)

  • Heo, Jeho;Lee, Hongseok;Ko, Byeonggak
    • IE interfaces
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    • v.25 no.4
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    • pp.416-421
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    • 2012
  • One of the activities to improve software quality in ISO 26262 is to apply the design principles for software unit design and implementation mentioned in ISO 26262-6, including the evaluation activity. Before evaluation activity, the tool is compared and selected for evaluation. Because the results of the tool a company selected might have an effect on product quality. In this paper, we suggest the method to compare industrial static analysis tools with some of "MISRA C : 2004 Exemplar Suite" and all lessons learned from comparing tools are described. The result on comparison shows that we just couldn't rely on a result of Static Analysis Tool and need to have another appropriate processes and guidelines to evaluate a software.

Study on Inhalation Toxicity of Iso-butylalcohol Using SD Rats (Rats를 이용한 Iso-butylalcohol의 아만성 흡입독성 연구)

  • Kin, Hyeon Yeong;Yun, Hyo In;Lee, Sung Bea;Chang, Beom Su;Jeong, Jae Hwang;Lim, Cheol Hong;Chung, Yong Hyun;Han, Jeong Hee;Zeon, Yoon Seok;Jang, Dong Hyuk;Ha, Chang Soo;Kim, Jong Chun;Lee, Yong Mook
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.9 no.2
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    • pp.66-78
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    • 1999
  • The purpose of this study was to investigate the toxic effects of iso-butylalcohol on Sprague-Dawley (SD) rats which were treated 0, 333, 1,000 and 3,000 ppm for 6 hours a day, 5 days a week for 13 weeks by inhalation. Iso-butylalcohol did not induce any abnormal change in the viewpoint of clinical signs, feed consumption, ophthalmic test, urinalysis, hematology and blood biochemistry during and at the termination of the inhalation toxicity test. We did not find any abnormal findings in the gross and microscopic observations due to the inhalation of iso-butylalcohol. There was no alteration in relative organ weight owing to the inhalation of the iso-butylalcohol. In conclusion, concentration was 3,000 ppm in rats under the inhalation of 6 hours a day, 5 days a week for 13 week. Iso-butylalcohol did not show any change in the clinical signs, feed consumption, ophthalmic test, urinalysis, hematology and blood biochemistry, together with no alteration in the gross and pathological findings.

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