• Title, Summary, Keyword: performance

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An Empirical Analysis of the Effect of Operations Performance on Financial Performance (오퍼레이션스 성과와 재무성과 간의 인과관계에 대한 실증분석)

  • Kim, Younghoon;Pyun, Jebum;Kim, DaeSoo
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.1
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    • pp.57-73
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    • 2015
  • While many previous studies investigated the effect of operations performance on financial performance, most studies considered only a few performance indicators and ignored the characteristics of industries. Therefore, this study intends to analyze the effect of operations performance on financial performance, by selecting a rather comprehensive operations performance indicators from firms' financial data. In doing so, we used operating efficiency and supply chain performance indicators for operations performance and a firm's profitability and future value indicators for financial performance. For the analysis, we collected 544 firms' operations and financial performance data belonging to eight key industries from the 'Forbes Global 2000'. We first analysed the differences in operations and financial performance among high, medium and low supply chain performance groups based on the quantitative criteria of Gartner's 'Supply Chain Top 25' ranking procedure. Then we analysed the effect of operations performance indicators on financial performance for both entire industry and individual industries, using multiple regression. Based on the results, we provided practical insights into key operations performance indicators to focus on and manage in order to improve financial performance.

A Study on the Impact of the RTE Characteristics for SCM Performance (RTE 특성이 SCM성과에 미치는 영향)

  • Chang, Hwal-Sik;Jun, Jong-Hyun;Park, Kwang-Oh
    • The Journal of Information Systems
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    • v.20 no.3
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    • pp.161-186
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    • 2011
  • To date, SCM research has mainly focused on the effects of controlled variables on SCM success and emphasized adoption strategies and critical success factors. Consequently, the effects of more uncontrolled variables such as partnership between SCM partners have been largely ignored. The purpose of this study, therefore, is to examine the effects of both controlled variables and uncontrolled variables on SCM performance through affecting RTE characteristics. The six factors examined in this study include Quality of information, partnership quality, Forecasting, Agility, Visibility, and SCM performance. In this study, SCM Performance was divided into three categories: Quality Performance, Cost Performance, Delivery Performance. All factors were examined from the perspective of part suppliers. The results of this study can be summarized as follows. First, SCM information quality positively affected SCM partnership quality, Forecasting, Agility, Visibility. Second, SCM partnership quality positively affected Forecasting, Agility. But, SCM partnership quality showed no significant effect on Visibility. Third, Forecasting had a significant impact on SCM performance. According to the detailed result of measuring SCM performance with Quality Performance, Cost Performance, Delivery Performance, although Forecasting affects Cost Performance, Delivery Performance directly, it does not affect Quality Performance directly. Fourth, Agility also had a significant impact on SCM performance. According to the detailed result of measuring SCM performance, Agility has significant impact on Quality Performance, Cost Performance, Delivery Performance. Fifth, Visibility, as expected, had a significant impact on SCM performance. According to the detailed result of measuring SCM performance, Visibility has significant impact on Quality Performance, Cost Performance, Delivery Performance.

QFD Model for Quality Performance Self-assessment

  • Liu, Yumin;Xu, Jichao
    • The Asian Journal on Quality
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    • v.7 no.1
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    • pp.112-127
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    • 2006
  • How to measure Quality Performance (QP) or excellence performance in organizations is very important for improving the quality of an organization's products and services. This paper takes Quality Function Deployment (QFD) as a useful tool to identify the key characteristics of quality performance and measure the influence factors on quality performance. Most national quality awards provide a framework of the criteria to show the essential elements of an organization's quality performance and get the Quality Performance Score (QPS) by self-assessment using the criteria. By means of these criteria, especially, the criteria of China Quality Award (CQA), a measurable indicator system for quality performance is set up. A four-phase QFD model of assessment for quality performance is developed. This QFD model not only presents the most important efforts for the deployment of the measurable indicators of quality performance, but also takes great advantage of evaluating the quality performance and obtaining the quality performance score. The measurable indicator hierarchy of quality performance is formed and its implementation method for assessment quality performance is described in this paper.

A Study on the Method for Promoting Acceptance on Performance Management : Focusing on the Public Enterprises Practices (성과관리의 수용성 제고 방안 : 공기업사례를 중심으로)

  • Kim, Youn Sung;Yoo, Hong Sung;Kim, Sun Cheol
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.1
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    • pp.185-198
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    • 2015
  • This study drew performance management factors analyzed a causal link between acceptance and satisfaction of performance management to present the method for promoting acceptance on the performance management system that most of the public enterprises, government-affiliated organizations are implementing. To achieve this, qualitative analysis and quantitative analysis were conducted in parallel through in-depth case studies and surveys. The results of this study are as follows. First, the analysis of the performance management factors with preceding studies shows that performance management indicators, performance management operations and performance management communications. Second, from the causal relationship of performance management factors affecting performance management acceptance reveals that performance management operation has statistical significance. Third, the analysis of the effect of performance management factors on the management satisfaction shows that operation and indicator of the performance management have statistical significance and reflecting the performance indicators to business, adequacy of target level, training, system support and CEO's Leadership have been revealed as important variables to the management satisfaction. Fourth, the result of the analysis on casual connection between acceptance and satisfaction of the performance management shows that improving management acceptance has a direct impact on satisfaction because performance management receptiveness were deemed statistically significant. Fifth, the result of the in-depth case studies on improving performance management acceptance shows that public enterprises have been putting in an effort to design indicators and try to encourage internal member's involvement during the monitoring and evaluation. The quantitative analysis based on survey has turned out that performance management operation and performance management indicators have statistical significance. The qualitative analysis by in-depth analysis shows that public enterprises put a lot of effort to performance management indicators and communication between internal members. As a result, commitment to performance management operation is required to improve the performance management acceptance. In other words, a detailed implementation plan for training, information system support, and CEO's leadership has to be established and ought to be pushed.

A Study on Relationship Analysis Between Safety Performance and Business Performance (기업의 안전경영성과가 경영성과에 미치는 영향 분석 연구)

  • 권희봉;정재수;이창호
    • Journal of the Korea Safety Management and Science
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    • v.4 no.2
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    • pp.33-42
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    • 2002
  • We could not find researches for relationship between safety performance and business performance in comparison with other research areas. Then in this paper we suggest the hypotheses which can systematically explain the relationship between safety performance and business performance and analyze the effects of safety performance on business performance through regression analysis. In order to develop the regression model between safety performance and business performance, the previous studies both for environmental management and for quality management had been reviewed. We obtained the result that the number of the injured persons in occupational accident and the number of lost work day because of the accident which are selected as measurement for safety performance had an effect on business performance through empirical analysis both for large 43 enterprises and for small and medium 30 enterprises. Also we had found that the control variables selectively 3had an effect on business performance. Finally, we concluded that the safety performance had an effect on business performance both for large enterprise and for small and medium enterprise.

Diagnostic Framework for Performance Measurement Practices of Public Broadcasting (공영방송 성과측정관행의 진단 틀)

  • Min, Jae-H.
    • Korean Management Science Review
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    • v.26 no.1
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    • pp.137-159
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    • 2009
  • An organizational performance measurement practice is a function of performance measurement system and performance management system they are currently employing, and its quality is determined by evaluating the followings in a comprehensive manner: first, if they are measuring right things; second, if they are measuring in a right way; third, if they are actively facilitating a process of data collection, structuring, analysis, interpretation, and dissemination; and fourth, if they are using performance measurement results for the primary purposes of performance measurement. This study proposes a diagnostic framework for evaluating the performance measurement practices of public broadcasting which include the qualities of performance measurement and performance management, and develop a structured questionnaire for that purpose. The framework proposed in this study does not serve only as a useful tool for public broadcasting to revise their respective performance measures and performance measurement systems, but it also make their respective performance measurement practices a strategic management tool as well as an operational management one.

The Effect of IT in Buyer-Supplier Linkage: IT Performance, IT Infrastructure and Firm Performance (구매자-공급자 연계 IT 성과와 IT 인프라가 기업 성과에 미치는 영향에 대한 연구)

  • Lee Yoonseok;Kim Sung-Hong;Kim Jinhan
    • Korean Management Science Review
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    • v.21 no.2
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    • pp.167-189
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    • 2004
  • Cooperative and integrative partnerships between buyers and suppliers are very important for effective operations. Such partnerships should be based on various information technologies developed in recent years. Therefore, we investigated the relationship among IT performance, IT infrastructure and supply chain performance in buyer-supplier linkage using exploratory examination. This analysis is based on survey results of buyer-supplier practitioners in Korean electronics industry. Specifically, we used factor analysis, correlation analysis, and regression analysis. Major findings are as follows. First. buyers' IT performance contributed to enhance their operational & financial performance, and satisfaction. Second, buyers' IT infrastructure improved their financial performance and satisfaction but showed mixed effects on operational performance. Third, suppliers' operational performance enhanced buyers' operational & financial performance, and satisfaction. Fourth, suppliers' IT performance strengthened their operational & financial performance, and satisfaction. Fifth, suppliers' IT infrastructure showed positive relationships with operational performance and satisfaction.

The Causal Relationships among Management Strategies, Performance Assessment and Management Performance in the Hotel Industry (호텔 기업의 경영전략, 성과평가와 경영성과 간의 인과관계 - 특 1, 2급 호텔 조리종사자를 대상으로 -)

  • Park, In-Soo;Na, Tae-Kyun
    • Culinary science and hospitality research
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    • v.13 no.2
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    • pp.174-187
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    • 2007
  • The purpose of this research is to analyse the cause and effect relations among management strategies, performance assessment and management performance in the hotel industry. The research result is as follows. A management strategy of the hotel industry has influence directly on a performance assessment through the non-financial factor, the financial factor and the study evaluation factor. And a financial performance assessment and a non-financial performance assessment have influence directly on the management performance. Total effects on a management performance of the hotel industry were 0.769 in a management strategies and 1.755 in a performance assessment. In comparison in the direct effects, the management strategies do not influence the management performance directly, and management performance is revealed through a performance assessment.

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A Fundamental study on the Optimum Performance of the Architectural Hybrid Water-proofing Systems (건축 복합방수공법의 최적성능에 관한 기초연구)

  • Lim, Seok Ho;Lim, Byung Hoon
    • Journal of the Korea Institute of Building Construction
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    • v.5 no.2
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    • pp.123-130
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    • 2005
  • The purpose of this study is to present the optimum performance of hybrid waterproofing technology, which is including material and construction method. Recently, Hybrid waterproofing technology is developed little by little in KOREA. But there is not any other criterion of performance and evaluation of this technology. So, It is needed that appropriate performance items is are settled urgently. This paper were obtained by the SPSS analysis. In this study the safety factor are more important performance of building waterproofing materials than durability comfortability and productivity. And results of this analysis showed that (1) safety performance consists of Fatigue resistance, Crack Control performance deterioration Processing of tensile performance, Compressive Strength test (2) comfortability performance consists of watertightness, bond performance (3) persistency performance consists of abrasion resistance, tensile performance, flexural strength (4) productivity performance consists of dimension, unit space weight.

The Effects of Correct Implementation of Six Sigma Practices on Customer Focus Performance, Quality Performance and Business Performance (식스시그마의 올바른 실행이 고객관점 성과, 품질성과 및 사업성과에 미치는 영향)

  • Yoon, Jae-Hong
    • Korean Management Science Review
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    • v.30 no.1
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    • pp.59-72
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    • 2013
  • This research has seven factors such as top management leadership, belt system operation, implementation of systematic methods, adequate project performance measurement, customer focus performance, quality performance and business performance. Those are critical to correct implementation of Six Sigma. I set seven hypotheses which represented the relationships among the seven factors, gathered questionnaires and analyzed the data. Top management leadership affected positively the adequate project performance measurement and the belt system operation, The belt system operation affected the implementation of systematic methods positively and it also affected the adequate project performance measurement. It affected positively the customer focus performance, the quality performance and the business performance, respectively.