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Diagnosis of Performance Measurement System of Knowledge Management : A Case of University (대학 지식경영 성과측정시스템의 진단 사례연구)

  • Lee, Young-Chan;Lee, Seung-Seok
    • Knowledge Management Research
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    • v.10 no.1
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    • pp.71-100
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    • 2009
  • Recently, many of organizations build up their performance measurement system (PMS) to measure their knowledge management performance. However, the system that doesn't well reflect the organization's strategies as well as surroundings could obstruct their performance improvement, instead. Therefore, It is really important to establish the PMS to reflect organization's surroundings and strategies. The purpose of this study is to make a diagnosis of a performance measurement practice of a domestic university's knowledge management. To serve this research purpose, we examine the uptight performance index and PMS from existing references. And we diagnose the specific practices and maturity rates of measuring performances, and the recognition of the performance index at "D" university recently adopting balanced scorecard to performance evaluation through the survey on academic affairs committee members, performance evaluation committee members, and administration members. The method analyzing data from the survey is a gap analysis which includes alignment analysis, congruence analysis, consensus analysis, and confusion analysis. We make a diagnosis of performance measurement practices at "D" university, raise several points of this performance measurement system, and present the improvement plans from these problems.

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A Study on Establishing Finance Performance Evaluation Model in Each Clinical Department - Factors Influencing Operating Profit of Hospitals - (진료과별 재무성과 측정모형 구축 연구 -병원의 의료이익에 영향을 미치는 요소를 중심으로 -)

  • Lee, Youn-Tae;Ryu, Kie-Hyun
    • Korea Journal of Hospital Management
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    • v.4 no.2
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    • pp.162-191
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    • 1999
  • This study was conducted to establish finance performance evaluation model for physicians in each clinical department, by using factors which determines financial outcome(performance) in each clinical department The ultimate aim of study is to develop effective performance-based pay system for physicians. The system, by motivating physicians, should increase their productivity. To do so, it is critical to establish finance performance evaluation model to achieve final goal of this study. 232 private hospitals were chosen from 693 hospitals which were subject to hospital survey by the Korea Institute of Health Services Management and their revenue and expense-related data during 1997 were collected. By adopting multiple regression method, the study shows that the evaluation model for each clinical department was statistically significant. The study suggest the effective performance-based pay system based on financial performance of each clinical department. The pay system includes the level of compensation, the way of how to allocate profits to each department, and criteria whether the compensation should provide or not. In conclusion, the study has following implications. First, the study suggest finance performance evaluation model for each clinical department Second, the study suggest guidelines and plans to establish qualitative measure of financial performance in each clinical department. Third, the study suggest that adopting performance-based pay for physicians could be impetus to achieve organizational goal by motivating them with fair compensation.

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Self-confidence and Satisfaction in Father's Role Performance among Husbands of Primiparous (초산모 배우자의 아버지역할 수행에 대한 자신감과 만족도)

  • Sung, Mi-Hae;Joo, Kyung-Sook
    • Child Health Nursing Research
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    • v.13 no.3
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    • pp.291-298
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    • 2007
  • Purpose: The father's role performance in this study was identified as the correlation between self-confidence and satisfaction with parenting role by husbands of primiparous. Methods: Participants were recruited at a professional obstetric and gynecologic hospital in Seoul. For use in this study, the tool by Lederman et al. was modified to incorporate father's self-confidence and satisfaction with role performance. Percentages, means, t-test, ANOVA and Pearson Correlation Coefficients were used to analyze the data with the SPSS WIN 11.0m program. Results: The mean score for self-confidence in father's role performance was 35.19 and satisfaction in father's role performance was 45.13. General characteristic significantly related to father's role performance were marriage satisfaction and type of delivery. Also marriage satisfaction and religion were related to satisfaction with role performance in this study. There was a positive correlation between degree of self-confidence and degree of satisfaction in father's role performance. Conclusions: The degree of satisfaction in father's role performance was positively related to self-confidence. So, nursing interventions to improve father's role performance may lead to improvement in father's self-confidence and satisfaction with role performance. Further research is needed to exam causality.

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Big Data Analysis of Software Performance Trend using SPC with Flexible Moving Window and Fuzzy Theory (가변 윈도우 기법을 적용한 통계적 공정 제어와 퍼지추론 기법을 이용한 소프트웨어 성능 변화의 빅 데이터 분석)

  • Lee, Dong-Hun;Park, Jong-Jin
    • Journal of Institute of Control, Robotics and Systems
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    • v.18 no.11
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    • pp.997-1004
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    • 2012
  • In enterprise software projects, performance issues have become more critical during recent decades. While developing software products, many performance tests are executed in the earlier development phase against the newly added code pieces to detect possible performance regressions. In our previous research, we introduced the framework to enable automated performance anomaly detection and reduce the analysis overhead for identifying the root causes, and showed Statistical Process Control (SPC) can be successfully applied to anomaly detection. In this paper, we explain the special performance trend in which the existing anomaly detection system can hardly detect the noticeable performance change especially when a performance regression is introduced and recovered again a while later. Within the fixed number of sampling period, the fluctuation gets aggravated and the lower and upper control limit get relaxed so that sometimes the existing system hardly detect the noticeable performance change. To resolve the issue, we apply dynamically tuned sampling window size based on the performance trend, and Fuzzy theory to find an appropriate size of the moving window.

Analysis of Energy Performance and Green Strategies in the Foreign High-Performance Buildings

  • Park, Doo-Yong;Kim, Chul-Ho;Lee, Seung-Eon;Yu, Ki-Hyung;Kim, Kang-Soo
    • KIEAE Journal
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    • v.15 no.3
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    • pp.21-28
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    • 2015
  • Purpose: In this study, we analyzed the energy performance levels and high-performance technology trends through the case studies of foreign high-performance buildings. Method: Buildings built within 10 years were selected for the analysis of recent trends. we analyzed the buildings of U.S.A, Germany and Japan using LEED certified buildings, Passive House certified buildings and CASBEE certified buildings database for the case study of foreign high-performance buildings. A total of 20 high-performance buildings including 14 cases in U.S.A, 4 cases in Germany and 4 cases in Japan were selected. Annual energy consumption levels for 20 high-performance buildings were collected with the actual energy consumption data or data from simulation programs officially recognized by DOE. Annual energy consumption were compared with the energy performance standard of the office buildings in the CBECS database, ASHRAE Standard 90.1-2004 and Building Energy Efficiency Rating System in Korea. Result: The order of the green strategies applied in the main categories are Renewable Energy(63%), Indoor Environment Control(51%), Envelope Improvement(44%) and HVAC System & Control(28%). Specified strategies most widely used in the sub-categories are high-performance Insulation (70%), High Efficiency Heating, Cooling Source Equipment(85%), Photovoltaic&Solar Thermal(80%) and Daylighting(80%).

Performance Evaluation of R&D Commercialization : A DEA-Based Three-Stage Model of R&BD Performance (연구개발 사업화 성과 평가 : DEA 기반 3단계 R&BD 성과 모형)

  • Jeon, Ikjin;Lee, Hakyeon
    • Journal of Korean Institute of Industrial Engineers
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    • v.41 no.5
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    • pp.425-438
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    • 2015
  • This study proposes a three-stage model of R&BD performance which captures commercialization outcomes as well as conventional R&D performance. The model is composed of three factors : inputs (R&D budgets and researchers), outputs (patents and papers), and outcomes (technical fees, products sales, and cost savings). Three stages are defined for each transformation process between the three factors : efficiency stage from input to output (stage 1), effectiveness stage from output to outcome (stage 2), and productivity stage from input to outcome (stage 3). The performance of each stage is measured by data envelopment analysis (DEA). DEA is a non-parametric efficiency measurement technique that has widely been used in R&D performance measurement. We measure the performance of 171 projects of 6 public R&BD programs managed by Seoul Business Agency using the proposed three-stage model. In order to provide a balanced and holistic view of R&BD performance, the R&BD performance map is also constructed based on performance of efficiency and productivity stages.

Study on the Improvement of Waterproofing Performance Rating for the Introduction of Residential Apartment Complex Performance Grade Index (공동주택 성능등급 표시제도 강화를 위한 방수성능 등급 도입에 관한 연구)

  • An, Ki-Won;Cho, Il-Kyu;Oh, Sang-Keun
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.34 no.12
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    • pp.41-49
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    • 2018
  • The current housing performance rating system displays the performance rating of the houses supplied by the housing construction company, approved by the Housing Law. This system is intended to provide accurate information to the consumers in the announcement of the tenant recruitment, thereby improving the quality of the housing. This system was revised in January 2005 and implemented from January 2006. It is obligatory for companies with a scale of more than 1,000 households (energy performance rating is over 300 households), but there is currently no content on the waterproofing field. Therefore, this study suggests the revision plan proposes the necessity of the inclusion of the performance grade for the waterproofing field which is not currently implemented in the apartment house performance rating system, and to understand how to secure an adequate living environment. As a result, according to survey results, the performance score based on the difficulty of the maintenance method according to future leaks was selected and the revised system was prepared. Based on this, the performance grade for the virtual apartment was evaluated, and the results show that the performance of various grades is presented accordingly.

Relationship between Ambidexterity Learning and Innovation Performance: The Moderating Effect of Redundant Resources

  • Wang, Dongling;Lam, Kelvin C.K.
    • The Journal of Asian Finance, Economics, and Business
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    • v.6 no.1
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    • pp.205-215
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    • 2019
  • Researchers have confirmed the relationship between ambidexterity learning and innovation performance, but according to the resource-based theory, the relationship between ambidexterity learning and innovation performance is also affected by the internal resources of the organization. Internal resources are an important factor affecting the transformation of learning outcomes into performance. In addition, few scholars have pointed out whether different types of learning have different effects on different types of innovation performance. This study collects data from 170 High-tech enterprises in Shandong, china, and discusses the effects of exploitative learning and explorative learning on management innovation performance and technological innovation performance. This study further examines the moderating role of slack resource on the relationship between ambidexterity learning and innovation performance. Results show that ambidexterity learning has positive effect on innovation performance. Compared with exploitative learning, explorative learning has a greater impact on management innovation performance; compared with explorative learning, exploitative learning has a greater impact on technological innovation performances. Slack resource has positive moderating role between the relationship of exploitative learning, explorative learning and technology innovation performance. But Slack resource has no moderating role between the relationship of exploitative learning, explorative learning and management innovation performance.

A Study on Physician Performance Measures for Financial Compensation in Academic Medical Centers (대학병원 의사들의 보상결정 기준으로서의 성과 측정지표에 대한 연구)

  • 박하영
    • Health Policy and Management
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    • v.9 no.2
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    • pp.21-39
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    • 1999
  • An increasing number of hospitals are seeking for new or mixed compensation strategies to improve the productivity of their medical staff in the struggle to provide high quality medical services at low costs amid the economic hardship. To motivate physicians toward the right direction, it is necessary to effectively evaluate their performance that provides a basis for compensation. However, productivity has been historically difficult to measure, particularly for physicians in academic medical centers who are expected to engage in research, education, and patient care simultaneously. The objectives of this study were to define performance measures of physicians and clinical departments in academic medical centers. to examine correlations between the measures. and to investigate factors affecting the measures. The performance data of 212 faculty physicians in 17 clinical departments in two university teaching hospitals affiliated to one medical school during the fiscal year 1994 was used for analyses. Patient care revenue, net profit. and adjusted number of patients were defined to measure the performance in patient care. and number of articles published in academic journals and research grant were defined for research activities. Both individual physicians' performance measures and per physician measures of clinical departments were analyzed. All measures defined to evaluate individual physicians' performance were positively related to each other. Clinical department and rank of faculty position were statistically significant predictors of revenue. and hospital. clinical department. and rank were significant predictors of net profit. journal publication. and research grant. Patient care measures defined to evaluate clinical departments were related to each other. so were research measures. and no significant correlations were found between patient care measures and research measures. Also found were large differences in department. ranks when clinical departments were evaluated by absolute per physician performance measures and evaluated by annual rate of changes in performance measures. These findings suggest that departmental performance measures opposed to individual performance measures are relatively free from problems of factors affecting the performance measures that are not in control of clinical departments or individual physicians. Results from the correlation analysis of departmental performance measures indicates that measures of research performance should be included in the evaluation to promote research activities in academic medical centers.

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The Relationships among Orientations of IT Strategy, Directions of IT Portfolio, and IT Performance

  • Kang Taegyung;Park Sanghyuk
    • Proceedings of the Korea Association of Information Systems Conference
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    • pp.201-208
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    • 2004
  • Many organizations experience that the Performance they gained from IT portfolio is lower than they expected values. As with any investment, executives are concerned with maximizing the performance from their investment in IT. This study focused on the relationship or fit between orientations of IT strategy and directions of IT portfolio to maximize IT performance. A field survey of chief information officers of Korea manufacturing sector was conducted in 2003. Complete data of 147 firms was analyzed to determine relationship among the three research constructs that are orientations of IT strategy, directions IT portfolio, and IT performance. In this study, the orientations of IT strategy have two dimensions that are operation orientation and market orientation. The directions of IT portfolio have two dimension that are internal system focused and external system focused. And the IT performance has divided into operational performance and competitive performance. As a result of this study, the companies that are putting a focus with operation orientation were concentrated on internal information systems than external information systems. On the other hand, the other companies that are focused on market orientation were concentrated on external information systems than internal information systems. Consequently, the companies that are focused on operation orientation were operational performance higher than competitive performance and the other companies that are focused on market orientation were competitive performance higher than operational performance. More importantly, the research results provide empirical evidence that supports the hypothesis related to closer fit between IT strategy and IT portfolio does lead to increase operational and competitive performance of IT. And the results emphasize manager's efforts of fit between orientations of IT strategy and directions of IT portfolio to be realized IT performance.

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