The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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The Team Structure Design, Team-Coaching, Team Development, and Team Performance of Cross-Functional Project Team

다기능프로젝트팀의 설계, 팀 코칭, 팀 개발과 성과

  • Received : 2011.05.26
  • Accepted : 2011.06.13
  • Published : 2011.08.28
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Abstract

Utilizing cross-functional project teams is an attractive organizing option, particularly in solving complex and innovative problems that require diverse sources of information, knowledge, and expertise brought by individuals from different functional backgrounds. This study is aiming at finding the group dynamics surrounding and inside the teams for the better understand what makes cross-functional project teams effective. Adopting variables from small group research and organizational context research, I extract critical antecedents, mediator, and team-coaching that lead to team performance. Data from 32 cross-functional project teams consisting of 214 individual respondents are analyzed through regression analyses for hypotheses testing. Results of the analyses demonstrate that the team process and team performance are significantly affected by the composition of competence in team and team compensation. Also I find that team-coaching as a leadership behavior has influence on team process and team performance. Some implications, future research directions, and limitations are discussed.

본 연구는 다양한 기능영역 간의 연계성을 확보하고, 창의적 사고와 혁신을 유인하기 위해 운영되는 다기능프로젝트팀(Cross-Functional Project Team)의 성과 창출에 관하여 연구하였다. 기존 소집단 유효성 연구는 팀 프로세스가 중요함을, 조직맥락 연구에서는 팀 구조설계 및 긍정적인 조직맥락 조성을 강조하고 있는 바에 기초하여 다기능프로젝트팀만의 차별적 특성을 반영한 성과 영향 요인을 도출하고 영향력을 검증하였다. 또한 리더 행위로서의 팀 코칭(team coaching)이 갖는 조절효과도 파악하였다. 17개 서울 및 수도권 소재 기업에서 운영한 다기능프로젝트팀 32개, 214명을 대상으로 자료를 확보하여 분석한 결과, 역량구성 적절성과 팀 보상시스템이 팀 프로세스 및 팀 성과에 유의한 영향력을 가진다는 결과를 도출하였다. 또한 팀 코칭이 팀 프로세스 및 팀 성과에 갖는 직접적 영향관계를 파악하였다. 이러한 연구결과에 대한 이론적.경영관리적 시사점 및 향후 연구방향에 대해 논의하였다.

Keywords

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