분석계층과정 방법을 이용한 철도 인적오류영향요인 연구

A Study on Factors of Influencing Human Error in Korean Rail Industry Using Analytic Hierarchy Process Method

The accidents are often resulted from multiple causes with hardware failure and human errors. So to ensure the safety of rail operation, human error should be prevented effectively. The purpose of this paper is to present an analysis system on factors of influencing human error in korean rail industry especially for engine driver and train despatcher. To achieve it, ESFs(error shaping factors) classification system was derived from several PSFs(performance shaping factors) classification system. Based on them, two kinds of questionnaires for engine driver and train despatcher each were developed. Then Analytic Hierarchy Process (AHP) methodology was used to evaluate what factors were critical to human error.