품질문화의 조성을 통한 효율적 품질개선 활동에 관한 연구

The Study on the Efficient Quality Improvement Activity based on Creation of Quality Culture

The quality culture, part of the corporate culture, is an operating philosophy of quality management of the corporation. Ultimately it assures and maintains the customer satisfaction and promotes the customer-oriented corporate management In this paper, to help meet the consumers' diversified demand and prepare the turning point of development of competitive power according to the recent rapid industrial change, proposes the efficient methods of qualify improvement activity based on creation and fixation of quality culture.