Correlations between Users' Characteristics and Preferred Features of Web-Based OPAC Evaluation

  • Received : 1999.08.30
  • Published : 1999.12.31

Abstract

This paper examines the correlations between user characteristics and their perferences for two selected features of Web-based OPAC systems. User characteristics identified in this study were age, gender, educational status, computer skills and OPAC experience. Usability features included interaction styles, character and image on screen, browsing and navigating style, screen layout, and ease of learning, whereas availability features attended to availability of information, quality of information and up-to-date information. Individual variables and features are described, and the correlation between the variables and the features are explored using Pearson's correlation coefficient(r). Although based on a small-scale sample survey, a considerably large number of statistically significant correlations were found between the users' characteristics and the selected evaluation features of interactive Web-based OPACs. From these observations, it seems to be suitable to recommend that system designers should make a more considered appraisal of the users' demographic characteristics in the design of the new generation of OPAC such as in user-tailored interactive Web-based OPAC systems.

Keywords

References

  1. Journal of Documentation v.38 ASK for Information Retrieval Belkin, N.J.;Oddy, R.N.;Brooks, H.M.
  2. Journal of the American Society for Information Science v.37 Why are Online Catalogs Hard to Use? Lessons Learned from Information Retrieval Studies Borgman, C.L.
  3. Proceedings of 10th Annual International ACMSIGIR Conference on Research & Developemtn in Information Retrieval Individual Differences in the Use of Information Retrieval Systems: Some Issues and Some Data Borgman, C.L.
  4. Human-Computer Interactions Dix, A.J.(et al.)
  5. RIAO 85, Interanitonal Symposium The User Interface in an Online Public Access Catalogue;Computer Assisted Information Retrieval Mitev, N.N.;The Centre des Hautes Etudes d'Informatique Documentatire(ed.)
  6. Information Technology and Libraries v.2 The CLR OPAC Study: Analysis of the ARL User Response Bishop, D.F.
  7. Journal of the American Society for Information Science v.47 no.7 A New Era for OPAC Research: Introduction to Special Topic Issue on Current Research in Online Public Access Systems Beaulieu, M.;Borgman, C.L.
  8. Information Technology and Libraries v.1 The CLR Public Online Catalog Study: An Overview Ferguson, D.(et al.)
  9. College & Research Libraries v.42 User Reactions to Online Catalogs: An Exploratory Study Moore, C.W.
  10. College & Research Libraries v.43 Online Access: User Reaction Pawley, C.
  11. Interactive System Design Newman, W.M.;Lamming, M.G.
  12. Designing the User Interface: Strategies for Effective Human-Computer Interaction Shneiderman, B.
  13. Matching OPAC User Interfaces to User Needs, (British Library R&D Report 6041) Murphy, F.J.;Pollitt, A.S.;White, P.R.
  14. Computer Journal v.31 no.5 Employing Usability Engineering in the Development of Office Products Tyldesley, D.A.
  15. Online public access to library files: Proceedings of a Centre for Catalogue Research Conference The User Interface in Online Catalogues: The Telling Difference Hildreth, C.R.
  16. Annual Review of Information Science and Technology v.20 Online Public Access Catalogs Hildreth, C.R.;Williams, Martha E.(ed.)
  17. Annual Review of Information Science and Technology v.19 Psychological Research in Human-Computer Interaction Borgman, C.L.;Williams, Martha E.(ed.)
  18. Usability Engineering Our Experience and Evolution;Handbook of Human-Computer Interaction Whiteside, J.;Bennett, J.;Holzblatt, K.;Helander, M.(ed.)
  19. Library and Information Science Research v.5 no.4 Catalog Use Studies-sience the Introduction of Online Interactive Catalogs: Impact on Design for Subject Access Cochrane, P.A.;Markey, K.
  20. A Comprehensive Study of Online Public Access Catalogs: an Overview and Application of Findings: Final Report to the Council on Library Resources, Vol. III. (OCLC Research Report) Kaske, N.K.;Sanders, N.P.
  21. Human-Computer Interaction Preece, J.(et al.)
  22. Library and Information Science Research v.13 no.2 Online Public Access Catalog User Studies: A Review of Research Methodologies Seymour, S.
  23. Annual Review of Information Science and Technology v.26 The Human-Computer Interface for Information Retrieval Shaw, D.;Williams, Martha E.(ed.)
  24. Ergonomics v.32 no.11 Individual Differences and the User Interface van Der, V.;Gerritt, C.