A Study on the Decision Model Agent System based on the Customer기s Preference in Electronic Commerce

전자상거래에서 고객선호기반의 의사결정모델 에이전트 시스템에 관한 연구

  • 황현숙 (부경대학교 정보시스템학과) ;
  • 어윤양 (부경대학교 경영정보학과)
  • Published : 1999.12.01

Abstract

Recently, searching agent systems to help purchase of products between business and customer have been actively studied in Electronic Commerce(EC). However, the most of comparative searching agent systems are only provided customers with searching results by the keyword-based search, and is not support the efficient decision models to be selected products considering the customer's requirements. This paper proposes the decision agent system applied decision model as well as searching functions based on the keyword-input to be selected useful products in EC. The proposed decision agent system is consist of the user interface, provider interface, decision model. Especially, as the example of the decision model, this paper is designed and implemented the prototype of decision agent system which is normalized the searching data and value of customer's preference weight as to each attribute, and orderly provided customers with computed results. This agent system is also carried out sensitive analysis according to the reflection ratio of the each attribute.

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