A Study on the Construction of an Ideal Internet Fashion Cyber Mall Focused on Web Design, Merchandising and Management

  • Hong, In-Sook (Dept. of Clothing Science, Seoul Women′s University) ;
  • Ryu, Jin-Kyeung (Dept. of Clothing Science, Seoul Women′s University) ;
  • Park, Eun-Jung (Dept. of Clothing Science, Seoul Women′s University) ;
  • Lee, Kyung-Ah (Dept. of Clothing Science, Seoul Women′s University) ;
  • Lee, Keum-Hee (Dept. of Clothing Science, Seoul Women′s University) ;
  • Kim, Moon-Sook (Dept. of Clothing Science, Seoul Women′s University)
  • Published : 2000.10.01

Abstract

The purpose of this study is to pinpoint currently arising issues concerning cyber fashion mall by analysing present status and contents of its web design, management and planning within the limits o business to customer (B2C) commerce, and to suggest a direction for building an ideal fashion mall on the internet. As for the study method, conceptual definitions were given based on previous studies. And a positive study was implemented, in which the cases of 23 chosen cyber fashion malls among 60 or so domestic and foreign malls selling fashion products were found by internet search engines and analysed. Results of the case analysis of cyber fashion malls are as follows : 1) cybermall must provide customers with an integrated service as well as e-commerce. 2) various products assortment and price differentiation must be developed, 3) the techniques of graphics, coloring and texturing, and layout design must be adopted to process and express product information, 4) the legislative system is needed to deal with the security, and 5) design and management of customer oriented interface are needed to process and express product information matter of electronic payment and customer protection. Considering the issues in internet fashion cybermalls, are suggested the important factors that are necessary or web design, planning and management to build an ideal cyber fashion mall. These results will contribute to the development of fashion e-commerce.

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