Journal of Information Technology Services (한국IT서비스학회지)

Korea Society of IT Services (한국IT서비스학회)
권호 표지

Decision Making Factors of IT Outsourcing in Public Sector : A Delphi Method

공공부문 IT 아웃소싱 의사경정 요인 도출 : 델파이 방법

  • 윤성철 (Entrue Consulting Partners 정보기술연구소) ;
  • 이슬 (연세대학교 정보대학원)
  • Published : 2003.11.30
Download PDF
⟨ Previous Next ⟩

Abstract

To improve the quality of the services and to concentrate on the core capability, in public sector the IT outsourcing is recently being vitalized by the institutional support of the government for the entrusting non-government. Because the lots of general studies so far have simply focused on indicating fragmentary factors i.e. economical factors, risk factors, system factors, or induction objects, etc., they are insufficient in making the practical decisions, therefore we indicated systemized model extending over the whole range of the IT outsourcing to support substantial decision makings, and assorted 4 categories and drew considerable 55 factors from the literature study to materialize the previously considerable factors at each decision making stage. And the principal factors were drawn from each decision making category by a group of 11 experts. Besides, a henceforth plan for the application was also presented through an actual example of the IT outsourcing decision making process of 'M', a public enterprise.

Keywords

References

  1. 류 현, 'IT 투자의 가치평가 어떻게 하나', LG주간경제, 2001
  2. 가재창, 심재권, '공공부문의 효율적 아웃소싱 활용을 위한 전략', '사회과학논집', 충남대학교 사회과학 연구소, Vol.9(Dec. 1998), pp.237-253
  3. 김영결, 이재남, 'SI 업체를 가진 그룹내 계열사들의 정보시스템 외주 위탁 전략에 관한 연구', '경영학연구', Vol.25, No.2(1996), pp.97-136
  4. 남기찬, '국내 공기업의 정보시스템 아웃소싱 의사결정요인에 관한 연구', '경영논총', 서강대학교, Vol.11, No.2(2000)
  5. 문용은, 'IT 아웃소싱에 대한 전략적 인식과 위험이 아웃소싱의 정도에 미치는 영향', '한국경영과학회지', Vol.27, No.3(Nov. 2002)
  6. 문태수, 한경수, '정보시스템 Outsourcing의 전략적 선택 및 활용에 관한 연구', '경영정보학연구', Vol. 7, No. 3(Dec, 1997)
  7. 안준모, 이영택, 최정호, '정보시스템 아웃소싱', 대청미디어, 1999
  8. 원영남, 이문봉, 서길수, '정보시스템의 소싱 결정에 영향을 미치는 주요 요인에 대한 실증연구', '경영정보학연구', Vol.10, No.3(2001), pp.1-16
  9. 윤병남, 김현곤, 손진락, '공공부문 정보시스템 아웃소싱 동향 및 추진방안', '한국전산원', 1999
  10. 이민화, '정보시스템 아웃소싱의 결정요인에 관한 연구', '경영정보학연구', 제6권, 제1호(1996), pp.195-222
  11. 이종성, '델파이 방법', 교육과학사 2001
  12. 정준수, 송신근, 전명중, '회계정보시스템 아웃 소싱의 결정요인과 성공요인에 관한 실증연 구', '경영정보학연구', Vol.11, No.1(2001), pp.91-116
  13. 천면중, '정보시스템 기능의 아웃소싱', '경영 정보학연구', 제4권, 제2호(1994), pp.131-163
  14. 한국 전산원, '정보시스템 아웃소싱 방법론', 1999
  15. Ang, S. and Straub, D., 'Production and Transaction Economies and IS Outsourcing,' MIS Quarterly, Vol.22, No.4(1998), pp.535-552 https://doi.org/10.2307/249554
  16. Aubert et al., Managing the Risk of Information Technology Outsourcing, CIRANO, Scientific Series, 1998
  17. Brochers, A. S. 'Information Technology Outsourcing：A Test of Organizational Economic, Strategic and Political Models,' Doctoral Dissertation, Nova Southeastern University, 1996
  18. Earl, M. J., 'The Risks of Outsourcing IT,' Sloan Management Review, (Spring 1996), pp.26-32
  19. Grover, V., Cheon, M. J. and Teng, J., 'A Descriptive Study on the Outsourcing of Information System Functions,' Information and Management, Vol.27(1994), pp.33-44
  20. Grover, V., Cheon, M. J. and Teng, J., 'The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions,' Journal of Management Information Systems, Vol.12, No.4(1996)
  21. Lacity, M. C., Willcock, L. P. and Feeny, D. F, 'The Value of Selective IT Sourcing,' Sloan Management Review, (Spring 1996), pp.13-25
  22. Loh and Venkatraman, 'Determinants of Information Technology Outsourcing：A cross Sectional Analysis,' Journal of management Information Systems, Vol.9, No.1(1992)
  23. Nam, K., Rajagopalan s., Rao h. r., and Chaudlhury A., 'A Two-level Investigation of Information System Outsourcing,' Com-Munications of the ACM, Vol.39, No.7(1996), pp.36-44 https://doi.org/10.1145/233977.233989
  24. Teng, J. T. C., Cheon, M. J., and Grover, V., 'Decisions to Outsource Information Systems Functions：Testing a Strategy-Theoretic Discrepancy Model,' Decision Sciences, Vol.26, No.1(1995), pp.75-103 https://doi.org/10.1111/j.1540-5915.1995.tb00838.x
  25. Willcocks et al., 'Risk Mitigation in ITO Strategy Revisited：Longitudinal Case Re-Search at LISA,' Journal of Stratigic Information Systems, Vol.8, No.3(1999)