Job Stressors, Job Stress Symptoms and Job Performance of Workers in Fashion Industry

섬유패션산업 종사자의 직무스트레스 요인, 직무스트레스 징후 및 직무성과

  • 유화숙 (연세대학교 의류과학연구소) ;
  • 박광희 (계명대학교 패션학부 패션정보기획전공)
  • Published : 2003.02.01

Abstract

The purpose of this study was to investigate job stressors, job stress symptoms, and job performance of workers in fashion industry. The data were obtained from questionnaire completed by 529 workers who were employed in textile or clothing manufactures located in Seoul, Daegu, Busan, and Masan area. The SPSS package was used for data analysis which included frequency, mean, correlation, and factor analysis. Job stressors consisted of environmental related stressors, job related stressors(task characteristics and role characteristics) and organization related stressors(organization climate and career development). Most of job stressors were significantly correlated with job stress symptoms but their correlation coefficients were low. Among job stressors, quantitative work overload was found to be a major stressor. Workers in fashion industry appeared to evaluate their job performance relatively good. Also, it was found that behavioral and psychological symptoms were negatively correlated with job performance.

Keywords

References

  1. 강성수(1999). 지각된 직무스트레스가 조직유효성에 미치는 실증연구. 서남대학교 논문집. 6(1), 17-190
  2. 고영석(1997). 직무 stress의 형성과 결과에 관한 실증연구. 연세대학교 관리과학대학원 석사학위논문
  3. 구본성(1998). 중장년 남성의 직무스트레스에 관한 실증적 연구. 호남대학교 대학원 석사학위논문
  4. 남영우(1991). 금융산업 구성원의 직무 stress에 관한 실증적 연구. 세종대학교 대학원 석사학위논문
  5. 박광희, 김정원, 유화숙 (2000). 섬유. 패션산업. 서울: 교학연구사
  6. 신창식(1996). 직무스트레스가 직무만족 및 직무성과에 미치는 영향: 충북지역 새마을 금고를 중심으로. 충북대학교 경영대학원 석사학위논문
  7. 유기현 (1996). 인간관계론(제4판). 517-553, 서울: 무역경영사
  8. 자시권(1992). 직무 stress에 대한 지각과 반응에 관한 연구. 원광대학교 대학원 박사학위논문
  9. 정영만(1999). 직무스트레스요인이 조직몰입에 미치는 영향에 관한 실증적 연구. 동아대학교 대학원 박사학위논문
  10. 하유선, 정성지 (2000). 어패럴업계 전문직 종사자의 직무스트레스와 이직에 관한 연구. 한국의류학회지, 24(8), 1103-1114
  11. Beehr,T. A. & Newman, J. E. (1978). Job stress employee health organizational effectiveness: A facet analysis, model and literature review. Personnel Psychology, 31, 665-699 https://doi.org/10.1111/j.1744-6570.1978.tb02118.x
  12. Blau,G. (1981). An empirical investigation of job stress, social support, service length, and job strain. Organizational Behaviour and Human Performance, 27, 279-302 https://doi.org/10.1016/0030-5073(81)90050-7
  13. Cooper, C. L. & Payne, R. (Eds.). (1980). Stress at Work. John Wiley& Sons, 83
  14. Cooper, C. L. & Davison, M. J. (1982). The higher cost of stress on woman managers. Organizational Dynamics, Spring, 53
  15. Gibson, J. L., Ivancevichi, J. M., & Donnelly, T. H. (1985). Organizations: Behavior, Structure, Processes (5th ed.). Business Publications Inc., p. 223
  16. Hackman, R. & Oldman, G. (1976). Motivation through the design work: Test of a theory, Organizational Behaviour and Human Performance, 16, 250-278 https://doi.org/10.1016/0030-5073(76)90016-7
  17. Ivancevich, J. M. & Matteson, M. T. (1980). Stress and work: A managerial perspective, Glenview, IL : Scott Foresman, p. 5
  18. Johnston H. R. (1976). A new conceptualization of source of organizational climate, Administrative Science Quarterly, 21(3), 95-103 https://doi.org/10.2307/2391881
  19. Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress : Studies in role conflict and ambiguity, New York: John Wiley& Sons, p. 28
  20. Katz, D. & Kahn, R. L. (1978). The social psychology of organizations (2nd ed.). New York: John Wiley & Sons, p. 196
  21. Liberman, A., Barrera, F., Kargl, G., Crenshaw, L., Farias, G., Spigner, G., & Williams, E. (1977). The employee service review: worker perceptions of the system. Public Personnel Management, March-April, 84-92
  22. Likert, R. (1967). The human organization: Its management and value. New York: McGraw-Hill
  23. Luthans, F. (1985). Organizational Behavior (4th ed.). New York: McGraw-Hill Book Co., p. 130
  24. Meglino, B. M. (1977). Stress and performance : Are they always incompatible?, Supervisory Management, 22(3), 2-12
  25. Michell,T. R. & Nebeker, M. (1973). Expectancy theory predictions of academic effort and performance, Journal of Applied Psychology, 57, 62-63
  26. Parker, D. F. & Decotiis,T. A. (1983). Organizational determinant of job stress, Organizational Behaviour and Human Performance, 32, 160-177 https://doi.org/10.1016/0030-5073(83)90145-9
  27. Rizzo, J. R., House, R. J., & Listzman, S. I. (1970). Role conflict and ambiguity in complex organization. Administrative Science Quarterly, 15, 150-163 https://doi.org/10.2307/2391486
  28. Schuler, R. S. (1980). Definition and conceptualization of stress in organizations. Organizational Behaviour and Human Performance, 25(2), 184-215 https://doi.org/10.1016/0030-5073(80)90063-X
  29. Steers, R. M. & Porter, L. W. (1979). Motivation and work behavior. New York: McGraw-Hill Book Co., pp. 123-125