Developing an Assortment Planning Process Model for Clothing Retail Buyers: An Exploratory Research

  • Kang, Keang-Young (Dept. of Fashion, Hoseo University) ;
  • Kincade, Doris H. (Dept. of Apparel, Virginia Polytechnic Institute & State University)
  • Received : 2004.08.07
  • Published : 2004.12.31

Abstract

In academic and/or practitioner literature, the assortment planning for fashion sensitive products is rarely systematically studied, and organized in an objective format. The purpose of this study was to develop a suggested assortment planning model for women's clothing retail buyers by integrating a conceptual assortment planning model and a practical-use assortment planning model, which are also developed in this study. In developing the conceptual model, this research categorized and organized the pieces of assortment planning activities illustrated in available literature. In developing the practical-use model, ten women's dress buyers from department stores and specialty stores were interviewed. The contents of the interview dictation were classified and summarized by concepts and variables. The summary was validated by the interviewees and recontextualized for the practical-use model. Five experts compared the conceptual and practical-use models, adjusted the discrepancies, and integrated into the suggested model. In addition, a questionnaire asking review of all functional activities of the suggested model was sent to interviewees to ascertain its validity. As the result, assortment planning process was determined at abstract level as the following: (a) recognize problem, (b) search for information, (c) evaluate qualitative value of product, (d) evaluate quantitative value of product, (e) plan product selection, and (f) plan sales.

학계에서나 업계에서도 패션에 민감한 상품의 상품구색계획이 체계적이고 객관적으로 연구된 사례는 찾아보기 힘들다. 이 연구의 목적은 현장에서 실제 사용되는 상품 구색 모델을 연구하여 개념적인 상품구색 모델과 조합함으로써 여성복 유통 바이어에게 제안하는 상품구색모델을 개발하기 위한 것이다. 개념적인 상품구색모델을 개발하기 위해서 이 연구는 문헌들에서 발견되어지는 상품구색 활동들에 대한 단편적인 묘사들을 IDEF0 모델링 분석 도구를 이용하여 수집하고 분류하였다. 실제 사용되는 상품 구색 모델을 개발하기 위해서 백화점과 유통전문점에서 근무하는 10명의 유통 바이어들과 인터뷰했다. 인터뷰 내용은 IDEF0 분석도구에 의해 개념과 연구 요인들에 의해 분류되고 요약되었다. 요약한 내용은 인터뷰 대상자들에 의해 검증되었고 실제 사용되는 모델을 위해 재구성되었다. 5명의 전문가들이 개념적인 모델과 실제 사용되는 모델을 비교하고 관계분석과정을 거쳐 최종적으로 제안 모델을 완성하였다. 최종 제안 모델에 포함된 모든 업무활동의 유효성과 신뢰성 검증을 위한 설문지를 인터뷰 대상자들에게 보내어 검증과정을 거치었다. IDEF0 모델 상의 추상 개념 단계에서 상품구색모델과정은 (가) 문제 인식, (나) 정보 조사, (다) 상품의 질적 평가, (라) 상품의 양적 평가, (마) 상품 선정, (바) 계획 수립의 단계로 정리되었다.

Keywords

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