Journal of Korean Academy of Nursing (대한간호학회지)

Korean Society of Nursing Science (한국간호과학회)
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Development of Clinical Performance Indicators for Establishing a Connecting System between Hospital Performance Management and Quality Improvement

의료기관의 성과관리와 질 향상 연계체계 구축을 위한 임상적 성과지표 개발

  • Jang Keum Seong (College of Nursing Chonnam National University and Chonnam Research Institute of Nursing Science) ;
  • Lee Sam Yong (Department of Medicine Chonnam National University) ;
  • Kim Yun Min (Department of Nursing, Chonnam National University and Researcher, Chonnam Research Institute of Nursing Science) ;
  • Hwang Sun Young (College of Nursing, University of Illinois) ;
  • Kim Nam Young (Department of Nursing Nambu University) ;
  • Ryu Se Ang (Department of Nursing Dongshin University) ;
  • Park Soon Joo (Department of Nursing Chodang University) ;
  • Choi Ja Yun (College of Nursing Chonnam National University and Chonnam Research Institute of Nursing Science)
  • 장금성 (전남대학교 간호대학, 전남대학교 간호과학연구소) ;
  • 이삼용 (전남대학교 의과대학) ;
  • 김윤민 (전남대학교 간호대학, 전남대학교 간호과학연구소) ;
  • 황선영 (일리노이주립대학교 간호대학) ;
  • 김남영 (남부대학교 간호학과) ;
  • 류세앙 (동신대학교 간호학과) ;
  • 박순주 (초당대학교 간호학과) ;
  • 최자윤 (전남대학교 간호대학, 전남대학교 간호과학연구소)
  • Published : 2005.12.01
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Abstract

Purpose: This study aimed at developing integrated clinical performance indicators(CPIs) through the analysis of quality improvement(QI) activities of a hospital and literature review about performance measures. Method: The CPIs were developed through the following three stages; 1)Identifying preliminary CPIs 2)A staff validity test in preliminary CPIs 3)Developing final CPIs. Result: One hundred twenty-three preliminary CPIs were developed through QI activities of the target hospital for 8 years and literature review. The results of the validity test for the preliminary CPIs supported ninety-one items. Sixty-two CPIs were selected through integration, reclassification and renaming. Then, eighteen items were deleted on account of an imprecise calculation method. Finally, forty-four CPIs were confirmed. They consisted of twenty-six items at the hospital level and eighteen items at the department level. Conclusion: CPIs can be used as criteria to evaluate the performance of healthcare organizations, and to decide the quality of healthcare for customers. This study may contribute to establishing an integrated system between QI activities and performance measurement of healthcare organizations.

Keywords

References

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