A Study on the Success Factors by the Development Stages of e-Business in Korean Enter prises

우리나라 기업의 e-비즈니스 발전단계별 성공요인에 관한 연구

This study is to find out empirically the success factors on the development stages of e-business in Korean enterprises, to formulate e-business strategy and to decide e-business policy. For this purpose, the study reviews the conceptual framework on the success factors for the development stages of e-business and the data is collected from 304 companies implementing e-business. The study is conducted in three ophases an follows; First, according to this study, the development stage of e-business in Korean Enterprises is between 'Information Access Stage' and 'Core Business Transaction Stage'. Second, four factors comsisted of 29 items derived from factor analysis are named as 'Environmental Adaptation','Customer Relationship management','Marketing' and 'Environment of Organization'. Third, the success factors of first stage(Information Access Statge) include 'Marketing' and 'Environmental Adapotation', the success factors of second stage(Electronic Collaboration Stage) include 'Environmental Adaptation' and 'Environment of Organization' and the success factor of third stage(Core Business Transaction Stage) include 'Environment of Organization'. The results of this study show that; 1) the Korean enterprise seems to be in the Electronic Collaboration Stage of e-business development, and 2) the success factors are 'Marketing' for first stage, 'Environmental Adaptation' for second stage, and 'Environment of Organization' for third stage.