The KIPS Transactions:PartD (정보처리학회논문지D)

Korea Information Processing Society (한국정보처리학회)
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The Conceptual Definition and the Measurement Development for IT Governance

IT 거버넌스의 개념적 정의 및 측정도구 개발

  • 정승렬 (국민대학교 비즈니스IT전문대학원) ;
  • 강재화 (해양수산부 정책홍보관리실 정보화팀) ;
  • 이봉규 (연세대학교 정보대학원)
  • Published : 2007.04.30
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Abstract

Recently, IT Governance has emerged as the new keyword in the IT world. However, the multiple definitions and concepts that exist for this word are causing confusion among observers. Thus, in order to clarify the conceptual meaning behind the term 'IT Governance' once and for all, this study reviews previous literature and defines the sub construct of IT Governance. Then, we develop the measurement instrument for IT Governance, which results in three domains: IT resource and performance management. IT project management, and IT service management.

최근 IT 거버넌스가 정보화 현장에서 새로운 화두로 등장하고 있다. 그러나 정보화 현장에서는 IT 거버넌스에 대한 정의 및 개념에 대한 보다 명확한 논의를 필요로 하고 있어 본 연구에서는 여러 연구자들이 제시하고 있는 다양한 의견들을 종합적으로 분석하여, IT 거버넌스의 개념을 정리하고 개념 영역을 구성하고 있는 항목들을 도출하여 IT 거버넌스를 측정할 수 있는 측정 도구를 개발하였다. IT 거버넌스의 세부 영역은 'IT 자원 및 성과 관리', 'IT 프로젝트 관리', 'IT 서비스관리' 등의 세 영역으로 나타났으며 총 20개의 측정 항목이 검증되었다. 본 연구 결과는 IT 거버넌스에 대한 최초의 측정치를 개발하고 검증하였다는 의미가 있으며 향후 본 연구를 기반으로 더 많은 연구 변수들이 보완되고 이와 관련된 실증 연구가 수행될 수 있을 것이다.

Keywords

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