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Effects of Telephone Counseling on Health and Service Satisfaction after Discharge in Gynecologic Cancer Women

퇴원 후 전화상담중재가 부인암환자의 지각된 건강상태, 심리적 안녕과 간호만족도에 미치는 효과

  • Park, Young-Sook (Seoul National University College of Nursing, Research Institute of Nursing Science) ;
  • Han, Kyung-Ja (Seoul National University College of Nursing, Research Institute of Nursing Science) ;
  • Ha, Yang-Sook (Seoul National University College of Nursing, Research Institute of Nursing Science) ;
  • Song, Mi-Soon (Seoul National University College of Nursing, Research Institute of Nursing Science) ;
  • Kim, Sung-Jae (Seoul National University College of Nursing, Research Institute of Nursing Science) ;
  • Chung, Chae-Weon (Seoul National University College of Nursing, Research Institute of Nursing Science) ;
  • Park, Yeon-Hwan (Seoul National University College of Nursing, Research Institute of Nursing Science) ;
  • Koh, Chin-Kang (Seoul National University College of Nursing, Research Institute of Nursing Science) ;
  • Kwon, Won-Kyung (Seoul National University Hospital) ;
  • Lee, Joo-Young (National Health Insurance Corporation) ;
  • Hwang, Shin-Woo (Seoul National University College of Nursing)
  • Published : 2008.12.31

Abstract

Purpose: Cancer patients experience a range of physical and psychological sequelae. Consistent nursing support should be provided along the cancer treatment path. This study aimed to i)examine the effects of a telephone counseling program after discharge on perceived health, psychological well-being, and satisfaction with nursing services, and ii)describe symptom distress and their coping methods. Method: The study was a quasi-experimental design with a non-equivalent pre-post test. The sample included 20 women with gynecologic cancer in the experimental group and the same in the control group from a university hospital in Seoul. The telephone intervention was given once from 5 to 7 days after the chemotherapy. The General Well-Being Schedule and Symptom Distress Scale were used. Result: An effect from telephone counseling was found only in the vitality subscale of psychological well-being. Other subscores, perceived health, or satisfaction with nursing services did not differ between the two groups. Pain, skin change, decreased appetite, and constipation were the major symptoms and a relatively few coping strategies were utilized. Conclusion: Protocol of telephone counseling led by a nurse needs to be further developed in regard to best timing, amount, and target effects for follow-up care of gynecologic cancer patients.

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