Development of Organization-level Evaluation Model and Process for Information Systems Quality

조직 수준의 정보시스템 품질평가 모형과 절차 개발

  • 이상호 (텍사스대학교 댈러스캠퍼스 경영대학) ;
  • 조성림 (한국국방연구원 정보화연구센터) ;
  • 안병오 (한국국방연구원 정보화연구센터)
  • Published : 2008.12.31

Abstract

This study suggests the organization-level standard(model and process) for quality evaluation of information systems(IS) in non-use organizations despite international standards(ISO/IEC 9126 and ISO/IEC 14598) and national standards(KS X 9126 and KS X 14598) related to quality evaluation of IS. The standard in this study is composed of quality evaluation processes, a quality model, and quality metrics. The weights of the attributes and the sub-attributes in the quality model were calculated by an analytic hierarchy process(AHP). The minimum level and the target level of each metrics were determined by brainstorming of the committee. Furthermore, the case study for the investigation of the applicability and the usability of the suggested organizational standard in the real IS development project was performed. For gaining significant benefits of the standard, both the diffusion and the experience accumulation by its continuous use are needed.

Keywords

References

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