The Ways of Enhancing ICT Productivity of the Under-served Groups

취약계층의 정보생산성 강화방안

This research aims at building the conceptual model and proposing concrete ways for raising the ICT productivity of the under-served groups. This research consists of four areas: 1) review and discussion of studies on digital divide issues, 2) theoretical reasoning of the relationship between informatization and productivity, 3) analysis of the present status of information gap between the under-served groups and the general public in Korea, finally 4) proposing the directions of policy making and various concrete ways for reducing information gap and raising the ICT productivity of the under-served groups through facilitating digital inclusion. The model of enhancing the ICT productivity of the under-served groups was theoretically reasoned to include three dimensions which are named as Economy, Efficiency and Effectiveness. The results of this research can be utilized for making policies of not only enlarging the digital opportunity of people in the under-served groups but also raising their income level and quality of life.