The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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Mediation Effect of Trust on Leadership Influence of Organizational Citizenship Behavior

조직시민행동의 리더십 영향에 대한 신뢰의 매개효과

  • 조병하 (호서대학교 벤처전문대학원) ;
  • 양해술 (호서대학교 벤처전문대학원)
  • Published : 2008.09.28
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Abstract

This study is designed for the purpose to provide realistic way for the increasing of organizational citizenship behavior(OCB) through the experimental analysis regarding the mediating role of variables of trust. It also aimed to find out the effect that main subordinate variables of transformational leadership and empowerment leadership are influenced on the subordinate variables of organizational citizenship behavior. The result of study is summarized as followings. First, individual consideration of transformational leadership has a positive effect on the knowledge based trust.. It also impact of empowerment leadership has a positive effect on the knowledge based trust. On the other hand ,analysis show the knowledge based trust has a positive effect to altruism, civic virtue and sportsmanship of OCB. Second, individual consideration of transformational leadership has no effect to altruism, civic virtue and sportsmanship of OCB. The impact of empowerment leadership has a positive effect only on the civic virtue, other two hypothesis are not selected due to ineffective factors. The result, accordingly, of this study indicate that the knowledge based trust has a mediating role between leadership(transformational, empowerment leadership) and organizational citizenship behavior.

본 연구는 변혁적 리더십과 임파워먼트 리더십의 주요 하위변수가 조직시민행동의 각 하위변수에 미치는 영향을 관찰하고자 하였다. 또한 다차원적 신뢰가 매개변인으로 작용하는 지의 여부에 대한 실증적 분석을 통하여 조직시민행동을 증진시키기 위한 실천적 방안을 도출 제시하기 위하여 설계되었다. 구체적인 연구결과를 요약하면 다음과 같다. 첫째, 개별고려 리더십이 지식적 신뢰에 미치는 영향에 관한 가설검정의 결과는 유의한 영향을 미치는 것으로 나타났다. 또한 임파워먼트 리더십의 영향력이 지식적 신뢰에 미치는 영향에 관한 가설검정의 결과도 유의한 영향을 미치는 것으로 나타났고, 지식적 신뢰가 이타심, 참여적 행동, 정당성에 미치는 영향에 관한 가설검정도 모두 유의적인 것으로 검정 되었다. 둘째, 개별고려 리더십이 이타심과 참여적 행동 그리고 정당성에 직접적으로 영향을 미칠 것이라는 가설검정은 모두 유의적이지 못하여 기각되었고, 또한 영향력이 이들에게 직접적으로 영향을 미칠 것이라는 가설검정은 “영향력이 참여적 행동에 유의적인 영향을 미칠 것이다.”는 가설만 채택되고, 나머지 두 개의 가설은 유의적이지 못하여 기각되었다. 따라서 검정결과 지식적 신뢰가 리더십 요인(변혁적 리더십, 임파워먼트 리더십)과 조직시민행동 간의 매개적 역할을 하는 것으로 판명되었다.

Keywords

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