지식 기반 서비스를 위한 사실 지향 온톨로지 기반의 프로세스 모델링 접근법

A Fact-oriented Ontological Approach to Process Modeling for Knowledge-based Services

  • 이정수 (포항공과대학교 산업경영공학과) ;
  • 김광수 (포항공과대학교 산업경영공학과) ;
  • 김철한 (대전대학교 IT경영공학과)
  • Lee, Jeong-Soo (Department of Industrial & Management Engineering) ;
  • Kim, Kwang-Soo (Department of Industrial & Management Engineering) ;
  • Kim, Cheol-Han (Department of IT Business Engineering, Daejeon University)
  • 투고 : 2008.12.19
  • 심사 : 2009.01.22
  • 발행 : 2009.03.31

초록

Knowledge-based services are largely dependent upon human-driven works. Therefore, considering human characteristics is required when modeling processes for knowledge-based services. As an emerging technology for Business Process Management, Human Interaction Management and its supportive process management can be an alternative to deal with human-driven processes. However, current HIM does not suggest concrete method for modeling conditions that are essential to realize supportive process management. And the condition modeling of HumanEdj, the only HIM software implemented, reveals the problem of complexity. As a solution, this paper suggests a fact-oriented ontological approach to process modeling. The approach uses human-friendly form of facts for condition modeling.

키워드

참고문헌

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