A study on job satisfaction according to clinical dental hygienists' career in Busan

부산지역 치과위생사의 근무경력에 따른 직무만족도에 관한 연구

  • Received : 2009.08.06
  • Accepted : 2009.09.20
  • Published : 2009.09.30

Abstract

This study purposed to analyze dental hygienists' job satisfaction according to their clinical career as an effort to enhance their job satisfaction and quality and to provide basic materials for dental hygienists' effective job performance. For this purpose, we surveyed 120 dental hygienists working at dental hospitals and clinics in Busan during the period from the $1^{st}$ February to $31^{st}$ March 2009 by using a self administered questionnaire. Job satisfaction was measured using a 5 point Likert scale ranging from 'Absolutely yes' (5 points) to 'Yes' (4), 'So so' (3), 'No' (2), and 'Not at all' (1), and a high score indicates high degree of satisfaction. When it testd the reliability of the job satisfaction scale was tested, Cronbach's Alpha (${\alpha}$) was 0.85 which indicates the instrument is sufficiently reliable. Data collected were analyzed with SPSS. We performed frequency analysis in order to examine the subjects' demographical characteristics, and Chi square and one way ANOVA to examine their perception of their job, job satisfaction, and their aptitude and status as a dental hygienists' according to clinical career. The results of this study were as follows. 1. The longer clinical career the dental hygienists had, the more they thought that they had aptitude as a dental hygienist (p<0.05). 2. The dental hygienists' turnover intention was different according to clinical career (p<0.01). 3. The longer clinical career the dental hygienists had, the more satisfied they were when they were working at a dental hospital or clinic equipped with convenience facilities (change room, lounge, etc.) (p<0.01). 4. The longer clinical career the dental hygienists had, the more power to make decisions they had and the more acknowledgement and trust they received from dentists (p<0.01). 5. Satisfaction with duty coordination was low in general, but it grew higher with increase in clinical career (p<0.01). 6. The longer clinical career the dental hygienists had, the more satisfied they were with patients' appreciation of their treatment (p<0.01). In addition, their time and opportunities to discuss with dentists were different according to clinical career, and their satisfaction with the items was higher when their clinical career was long (p<0.01). 7. As to their perception of dental hygienists' potential for development, they generally believed that they had potential for future growth with the expansion of their work scope (M=3.73). The longer clinical career the dental hygienists had, the more satisfied the more power to make decisions they had and the more acknowledgement and trust they received from dentists and their time and opportunities to discuss with dentists when they were working at a dental hospital or clinic equipped with convenience facilities (change room, lounge, etc.). The longer clinical career the dental hygienists had, the more they thought that they had aptitude as a dental hygienist. In conclusion, the longer clinical dental hygienists' Career had, satisfaction was able to take a highness to a dental hygienist occupation.

Keywords

References

  1. Locke EA. The nature and causes of job satisfaction, In, M. d. Dunnetted(ed), Handbook of industrial and organizational psychology, Chicago, Rand McNally 1976;1300.
  2. 신유근. 조직론. 서울:다산출판사:1985;111, 371-373.
  3. Porter LW. A study of perceried need satisfactions in battom and middle management jobs, Journal of Applied Psychology 1961;45(1):1-10.
  4. 양선희. 임상간호사의 직무만족도와 그에 관련된 요인조사연구. 중앙의학 1991;56(2):138-153.
  5. 송윤신. 치과위생사의 직무만족도에 영향을 주는 요인에 대한 연구. 연세대학교 대학원 석사학위논문 1995.
  6. 남용옥, 이현옥. 치과위생사의 업무실태 및 의식구조에 관한 연구. 원광보건전문대 논문집 1988;제12권:222-252.
  7. Steers RM. Introduration to Organizational behavior gienview III. Scott foresman 1984.
  8. Slavitt DB, Stamps PL, Piedmont EB, Haase AM. Nurses'satisfaction with their work situation, Nursing research. 1978;27(2):114-120.
  9. 송영화. 보건(지)소 치과위생사의 직무만족도에 관한 연구. 대전대학교 경영행정대학원 석사학위논문 2002.
  10. 이상미. 간호사의 직무특성과 개인의 성격이 직무스트레스, 직무만족 및 이직의도에 미치는 영향. 대한간호학회지 1995;25(4):790-806.
  11. 박성애, 윤순녕. 직무만족 측정도구 개발. 대한간호학회지 1992;22(3):316-324.
  12. 이현옥, 전주연. 치과위생사의 직무만족도에 관한 연구. 원광보건전문대학 논문집 1992;제15권:255-266.
  13. 박은주. 치과위생사의 직무스트레스와 직무만족에 관한 연구. 전북대학교 보건대학원 석사학위논문 2003.
  14. 안용순, 신선정, 정세환, 이영수, 임도선. 치과의원에서 근무하는 치과위생사와 간호조무사의 업무 및 이직현황 비교분석. 대한구강보건학회지 2006;30(3):303-314.
  15. 주온주, 김경선, 이현옥. J지역 치과위생사의 직무만족과 이직의 상관관계 분석. 한국치위생과학회지 2007;7(4):251-256.
  16. 한세영. 치과의원에 종사하는 일부 치과위생사의 사회심리적 스트레스 수준과 직무만족도 및 관련요인. 충남대학교 보건.바이오산업기술대학원 석사학위논문 2008.
  17. 최은영. 치과위생사의 직무만족 및 조직애착에 관한 연구. 연세대학교 관리과학대학원 석사학위논문 2001.