Quality Dimension of Long Term Care Hospital

요양병원의 서비스 질 평가 영역 수립을 위한 질적 연구

  • Kim, Chun-Mi (Department of Nursing Science, Sunmoon University) ;
  • Lee, Ji-Yun (Department of Nursing Science, Hoseo University) ;
  • Ko, Ryeo-Jin (Health Insurance Review & Assessment Service)
  • Published : 2009.06.30

Abstract

Purpose: This is a qualitative study to identify dimensions of long-term care hospital care quality that provide high-level medical services for long-term care patients in Korea. Methods: Service consumers and providers were interviewed, and collected data were analyzed into thesis, type and dimension. The focus group method was applied to two provider groups and individual interview was applied to two persons who had experienced a long-term care hospital. Results: The results of analyzing the consumers and providers was integrated into 8 dimensions: physical environment, staff, clinical care and nursing, multiplicity of activity program, atmosphere, interaction with family, nutrition, and quality improvement system. Conclusion: The dimensions of long-term care hospital care quality from this study can be used as a basis of quality indicators. Quantitative studies to test these dimensions are required for establishing quality management systems.

Keywords

References

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