The Journal of Society for e-Business Studies (한국전자거래학회지)

Society for e-Business Studies (한국전자거래학회)
권호 표지

Individual and Organizational Effect of IT Human Resources on Career Satisfaction, Career Prospects and Career Commitment

IT인력의 개인과 조직특성이 경력만족, 경력전망 및 경력몰입에 미치는 영향에 관한 연구

  • 박세연 (서울산업대학교 IT정책대학원) ;
  • 조남욱 (서울산업대학교 산업정보시스템학과)
  • Published : 2009.08.31
Download PDF
⟨ Previous Next ⟩

Abstract

This paper investigates the effect of individual and organizational factors of IT human resources on their career satisfaction, career prospect and career commitment. In this paper, a quantitative method was used to study the effect; A survey of IT developers and IT related employees was conducted. Factor analyses and regression analyses were used in verifying the consequences. As a result, followings were found：From the individual perspective, the self-esteem of IT human resource showed the most significant effect on career satisfaction and the desire for career success had significant effect on career commitment. Among organizational factors, the fairness of evaluation showed the most significant effect on both career prospect and career commitment. It has been also shown that organizations should provide more opportunities for individual growth to enhance career prospect. Finally, career prospect affected career satisfaction; Both career satisfaction and career prospect showed effect on career commitment. This research provided guidelines in enhancing the career commitment of IT human resources, thereby effectively managing IT human resources.

IT산업의 인적자원에 대한 중요성과 관심은 증가하고 있으나 IT인력관리에 대한 체계적인 접근이 부족한 실정이며 국내 IT산업은 전문인력의 부족 및 우수인력들의 잦은 이직현상 등 여러 가지 문제점을 노출하고 있다. 본 연구에서는 IT인력을 대상으로 개인특성과 조직특성이 경력만족, 경력전망 및 경력몰입에 미치는 영향을 연구하였다. IT 인력의 경력몰입을 실증적으로 연구하기 위해 국내 IT관련 업체에 종사하고 있는 개발자 및 전산실 직원들을 대상으로 설문조사를 실시하였다. 분석결과, 개인특성 중 자아존중감이 경력만족에 가장 큰 영향을 미치는 것으로 나타났으며 조직특성 중에서는 분배공정성 및 성장기회제공 등에 대한 지각 정도가 높을수록 경력전망에 유의미한 영향을 미치는 것으로 나타났다. 하지만 경력계획과 경력관리는 IT인력의 경력몰입에 미미한 영향을 미치는 것으로 나타나 IT인력관리의 시사점을 제시하였다. 본 연구는 향후 국내 IT인적자원의 체계적인 관리에 기여할 것으로 기대된다.

Keywords

References

  1. 권남훈, 정보통신 인력의 특성, 수급실태 및 전망, 정보통신정책연구원, 2001.
  2. 금재호, 정보통신부 정책연구 2002-2003, IT전문인력 수요실태조사, 2003.
  3. 김흥국, 경력개발의 이론과 실체, 다산출판사, 2000.
  4. 서균석, 박동진, 김태형, 김부희, “개인과 조직의 경력관리가 경력만족, 경력전망 및 경력몰입에 미치는 영향”, 경영학연구, 제32권, 제6호, 2003, pp. 1715-1739.
  5. 이기은, 최순재, 박경규, “경력몰입의 결정요인과 효과에 관한 연구”, 한국인사 조직학회 인사 조직연구, 제9권, 제2호, 2001, pp. 177-214.
  6. 이기은, 경력몰입의 결정요인과 경력몰입이 구성원의 태도에 미치는 영향, 서강대학교 박사학위논문, 2000.
  7. 이동걸, 호텔 종사원의 경력몰입이 조직 유효성에 미치는 영향 : 경주지역 특급호텔 종사원을 중심으로, 계명대학교 석사학위논문, 2005.
  8. 이병하, HR Branding, 삼성전자 경영지원총괄인사팀 HR 연구회, 2002.
  9. 장은미, “경력관리 변수와 조직몰입 분석, 경영학연구 : 경력 단계와 경력 경로와의 관계”, 경영학연구, 제26권, 제2호, 1997, pp. 271-286.
  10. 정보통신부 미래전략기획팀, 주요 IT통계 현황, 2007.
  11. 최우성, 호텔 종사원에 있어 경력몰입의 선행변수와 결과변수에 관한 연구 : 고용 형태의 조절효과, 경기대학교 박사학위논문, 2005.
  12. 최윤아, “경력몰입의 선행요인과 결정요인에 관한 연구 : 비서직을 중심으로”, 비서학논총, 제9권, 제1호, 2000, pp. 39-59.
  13. 최해수, 이상선, 구자혁, “호텔 조직의 경력 관리가 경력몰입에 미치는 영향 : 고용 형태, 직급 및 근무부서의 관계영향분석”, 관광학연구, 제31권, 제2호, 2007, pp. 261-282.
  14. Adams, J. S., “Inequity in social exchange,” In L. Berkowitz(Ed), Advances in experimental social psychology, New York : Academic Press, Vol. 2, 1965, pp. 267-299.
  15. Aryee, S. and K. Tan, “Antecedents and Outcomes of Career Commitment,” Journal of Vocational Behavior, Vol. 40, No. 3, 1992, pp. 288-305. https://doi.org/10.1016/0001-8791(92)90052-2
  16. Blau, G., “The measurement and prediction of career commitment,” Journal of Occupational Psychology, Vol. 58, No. 4, 1985, pp. 277-288. https://doi.org/10.1111/j.2044-8325.1985.tb00201.x
  17. Branden N., The power of self-esteem, HCI, 1991.
  18. Carson, K. D. and A. Bedeian, “Career commitment : Construction of a measure and examination of its psychometric properties,” Journal of Vocational Behavior, Vol. 44, No. 3, 1994, pp. 237-262. https://doi.org/10.1006/jvbe.1994.1017
  19. Cherniss, C., “Career Commitment in Human Service Professionals : A Biographical Study,” Human Relations, Vol. 44, No. 5, 1991, pp. 419-437. https://doi.org/10.1177/001872679104400501
  20. Colarelli M. and C. Bishop. “Career commitment : Functions, correlates, and management,” Group and Organization Management, Vol. 15, No. 2, 1990, pp. 158-176. https://doi.org/10.1177/105960119001500203
  21. Chang E., “Career Commitment as a Complex Moderator of Organizational Commitment and Turnover Intention,” Human Relations, Vol. 52, No. 10, 1999, pp. 1257-1278.
  22. Feldman D. C., Managing careers in organizations, Glenview III : Scott, Foreman and inc, 1998.
  23. Freeman P. and W. Aspray, The Supply of Information Technology Workers in the United States, Computing Research Association, 1999.
  24. Greenhaus, J. H., S. Parasurman, and W. M Wormley, “Effects of Race on Organizational Experiences, Job Performance Evaluations, and Career Outcomes,” Academy of Management Journal, Vol. 33, No. 1, 1990, pp. 64-86. https://doi.org/10.2307/256352
  25. Gould, S., “Characteristics of Career Planners in Upwardly Mobile Occupation,” The Academy of Management Journal, Vol. 22, No. 3, 1979, pp. 539-550. https://doi.org/10.2307/255743
  26. Gouldner, A. W., “Cosmopolitans and Locals; Towards Analysis of latent Social Roles,” Administrative Science Quarterly, Vol. 2, No. 4, 1958, pp. 444-480. https://doi.org/10.2307/2390795
  27. Hall, D. T., and J. E. Moss. “The new protein career contracts : Helping organizations and employees adapt,” Organizational Dynamics, Vol. 26, No. 30, 1998, pp. 22-37. https://doi.org/10.1016/S0090-2616(98)90012-2
  28. Hall, D. T., “A theoretical model of career subidentity development in organizational settings,” Organizational Behavior and Human Performance, Vol. 6, 1971, pp. 50-76. https://doi.org/10.1016/0030-5073(71)90005-5
  29. London, M., “Toward a Theory of Career Motivation,” Academy of Management Review, Vol. 8, No. 4, 1983, pp. 620-630. https://doi.org/10.2307/258263
  30. McCarrey, M. and S. Edwards, “Organizational climate conditions for effective research scientist role performance,” Organizational Behavior and Human Performance, 1973, pp. 439-459 https://doi.org/10.1016/0030-5073(73)90064-0
  31. Milkovich G. T. and J. W. Boudreau., Human Resource Management, Irwin Professional Publishing, 1997.
  32. Miller, G. A., “Professionals in bureaucracy : Alienation among industrial scientists and engineers,” American Sociological Review, Vol. 32, 1967, pp. 755-768. https://doi.org/10.2307/2092023
  33. Mosley, M. and M. Hurley, “IT skill retention,” Information Management and Computer Security, Vol. 7, No. 3, 1999, pp. 129-132. https://doi.org/10.1108/09685229910279425
  34. Orpen, C., “The Effects of organizational and individual career management on career success,” International Journal of Manpower, Vol. 15, No. 1, 1994, pp. 27-37. https://doi.org/10.1108/01437729410053617
  35. Pazy A., “Joint Responsibility：The relationship between organizational and individual career management and effectiveness of careers,” Groups and Organization studies, Vol. 13, No. 3, 1988, pp. 311-331. https://doi.org/10.1177/105960118801300305
  36. Pierce, J. L. and D. G. Gardner, “Selfesteem within the work and organizational context : A review of the organization-based self-esteem literature,” Journal of Management, Vol. 5, No. 3, 2004, pp. 591-622.
  37. Schein, E. H., “Career Anchors Revisited : Implications for Career Development in the 21st Century,” Academy of Management Executive, Vol. 10, No. 4, 1996, pp. 80-88.
  38. Steers, R. M., L. W. Porter, and G. A. Bigley, Motivation and Leadership at Work, New York：McGraq-Hill, 1966.
  39. Von Gilnow, M. A., “Incentives for Controlling the Performance of High Technology and Professional Employees,” IEEE Transactions on Systems, Man and Cybermetics, Vol. 13, No. 1, 1983, pp. 70-74.
  40. Wentling, R. M., “A Study of the Career Developent and Aspiration of Woman in Middle Management,” Human Resoure Development Quarterly, Vol. 7, No. 3, 1996, pp. 253-270. https://doi.org/10.1002/hrdq.3920070306
  41. White, B., “The Career Development of Successful Woman,” Women in management Review, Vol. 10, No. 3, 1995, pp. 4-15.
  42. Woodruff C. K., “Data processing people-Are they satisfied/dissatisfied with their jobs?,” Information and Management, Vol. 3, No. 6, 1980, pp. 219-225. https://doi.org/10.1016/0378-7206(80)90032-4