Journal of Korea Society of Digital Industry and Information Management (디지털산업정보학회논문지)

Korea Society of Digital Industry and Information Management (디지털산업정보학회)
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The Relationship between Control Mechanism and Commitment in Information Systems Outsourcing : The Mediating effects of Trust

아웃소싱 기업간 통제와 관계 몰입에 있어서 신뢰 매개 역할에 관한 연구

  • 최재웅 (부천대학 e-비즈니스과) ;
  • 한만용 (안산1대학 세무회계과) ;
  • 정병호 (한국외국어대학교 경영정보학과)
  • Received : 2010.09.10
  • Accepted : 2010.10.13
  • Published : 2010.12.30
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Abstract

Recently, with increasing interest in the subject of interfirm relationship mechanism, some information systems researchers point out that existing outsourcing theories are limited in explaining the choice of governance mechanisms in interfirm relational exchanges. Recognizing the importance of trust-commitment, this study focuses on the relationship of between control mechanism and commitment. Especially the role of trust as mediator is mainly researched. A mediation model was suggested on the basis of theoretical linkages from prior relevant studies. The research model was empirically tested with 73 IS outsourcing projects. The findings have significant impactions for further research and practice. Findings are as follows: First, outcome control, process control, social control had positive effects on trust and commitment. Second, inter-organizational trust played as a partial mediator on the relationship between control mechanisms and commitment. Based on these findings, the implication and the limitation of the study were presented including some directions for future studies.

Keywords

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