Journal of the Korean Society for information Management (정보관리학회지)

Korean Society for Information Management (한국정보관리학회)
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A Study on User Satisfaction with CJK Romanization in the OCLC WorldCat System

도서관 서지정보의 한중일 로마자표기법에 대한 이용자 만족도 연구

  • Ha, Yoo-Jin (Department of Library Science at Clarion University of Pennsylvania)
  • Received : 2010.05.15
  • Accepted : 2010.06.19
  • Published : 2010.06.30
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Abstract

The purpose of this study is to investigate how individuals assess Chinese, Japanese, and Korean (CJK) transliterated bibliographic information on current library catalogs. Two separate studies, a survey and an experiment, were conducted using the WorldCat system. Users noted that Romanization has many issues which can inhibit user‘s ability to understand the transliterated bibliographic information even when it is in the person’s own native language and even when the individual had extensive experience with transliteration systems. The experimental results also supported these findings: participants had better results and satisfaction when looking for information written in English than when searching for transliterated information written in their native language. Implications for future research suggests a need to investigate user preferences for translation vs. transliteration of bibliographic information. This study proposes consideration of using English translation as a parallel link with CJK Romanization for bibliographic information.

이 연구의 목적은 정보이용자가 한중일 언어의 음역 표기된 도서관 서지정보를 어떻게 이해하고 평가하는지를 알아보는 데 있다. 이용자조사와 실험이 각각 실행되었고, OCLC의 WorldCat시스템이 실험도구로 사용되었다. 조사결과 로마법표기에 여러 가지 문제가 있어 이용자가 음역화된 문장을 이해하기가 어려웠던 것으로 분석되었고, 심지어 음역서지목록에 익숙한 이용자도 자국어의 목록임에도 불구하고 이해하는 데 어려움을 나타냈다. 실험결과 또한 이러한 조사 결과를 입증했다. 이용자가 음역화된 자국언어로 된 자료를 찾을 경우보다 영어로 기술된 자료를 찾을 때 더 나은 검색 결과와 만족도를 보였다. 향후 번역된 서지정보와 음역화된 서지정보 중 이용자가 어느것을 더 선호하는지 비교하는 연구의 필요성을 제안하며, 한중일 로마법 표기의 서지정보에 영어번역을 병렬하는 것을 고려해야 함을 제시한다.

Keywords

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