Journal of Information Technology Services (한국IT서비스학회지)

Korea Society of IT Services (한국IT서비스학회)
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The Informative Support and Emotional Support Classification Model for Medical Web Forums using Text Analysis

의료 웹포럼에서의 텍스트 분석을 통한 정보적 지지 및 감성적 지지 유형의 글 분류 모델

  • 우지영 (고려대학교 정보보호대학원) ;
  • 이민정 (세종사이버대학교 경영학과) ;
  • Received : 2012.09.14
  • Accepted : 2012.11.23
  • Published : 2012.11.30
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Abstract

In the medical web forum, people share medical experience and information as patients and patents' families. Some people search medical information written in non-expert language and some people offer words of comport to who are suffering from diseases. Medical web forums play a role of the informative support and the emotional support. We propose the automatic classification model of articles in the medical web forum into the information support and emotional support. We extract text features of articles in web forum using text mining techniques from the perspective of linguistics and then perform supervised learning to classify texts into the information support and the emotional support types. We adopt the Support Vector Machine (SVM), Naive-Bayesian, decision tree for automatic classification. We apply the proposed model to the HealthBoards forum, which is also one of the largest and most dynamic medical web forum.

Keywords

References

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