Journal of the Korean Society for Railway (한국철도학회논문집)

The Korean Society for Railway (한국철도학회)
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The Effects on Job Insecurity to the Job Performance in Railroad Organizations: Mediated by Organizational Citizenship Behavior

철도종사자들의 고용불안이 업무성과에 미치는 영향: 조직시민행동의 매개효과를 중심으로

  • Received : 2011.12.14
  • Accepted : 2012.04.17
  • Published : 2012.04.30
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Abstract

This study examines the mediating effect of Organizational Citizenship Behavior in the relationship between Job Insecurity and self-reported Job Performance. 207 employees from 4 Railroad Organizations (Korail, Seoul Metro, Incheon Metro, Metro 9) are selected as the main target of this study. Based on advanced researches, hypothesizes are developed and according to received questionnaires, SPSS 18.0 is used for testing empirically. Result shows that with Mediating variable OCB, Job Insecurity is negatively associated with self-reported Job Performance. And because OCB is complete mediating in the relationship between Job Insecurity and self-reported Job Performance, actually, OCB is shown to play a very important role in Job Insecurity.

본 연구는 종업원들의 고용불안이 업무성과에 미치는 영향과 이들 독립변수와 종속변수의 관계에 있어서 조직시민행동의 매개효과 여부를 수도권 4개 철도운영기업 (한국철도공사, 서울메트로, 인천메트로, 메트로9)의 종업원 207명을 대상으로 실증적 연구를 하려는 데 그 목적이 있다. 이를 위해 선행연구를 토대로 관련 가설을 설정하고 구성원들을 대상으로 한 설문을 바탕으로 SPSS 18.0을 사용하여 가설검증을 실시하였다. 연구결과, 고용불안은 매개변수인 조직시민행동과 종속변수인 업무성과에 부정적 영향을 미치는 것으로 나타났다. 또한 고용불안과 업무성과의 관계에서 조직시민행동이 완전매개역할을 하는 것으로 나타나므로 고용불안 상황 하에서 조직시민행동의 역할이 중요하다는 사실을 보여주고 있다.

Keywords

References

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